After looking around the store Mr. Brown decided on a sofa that suited his needs, we checked the sizes then with the assistant help she confirmed how the sofa would be delivered and how each piece wo... See more
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We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
A lovely experience, we were left in alone to browse the store. When we had chosen the sofas we asked Rebecca for help. Rebecca was incredibly helpful and professional. Very friendly, an asset to DF... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Mr Browns sofa
After looking around the store Mr. Brown decided on a sofa that suited his needs, we checked the sizes then with the assistant help she confirmed how the sofa would be delivered and how each piece would be broken down. The assistant confirmed finishes colours and estimated delivery dates. We agreed the support offered allowed Mr Brown to make the purchase.
August 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service friendy
August 27, 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I walked out feeling on top of the world!
I popped in today knowing I wanted a sofa but in my head was worried about measurements I had the pleasure of having a gentleman called colly helping me, he looked at the measurements with me and showed me that I could take a piece out of the sofa I was in love with so it could fit, he sat me down and went through everything I had no second thoughts he made me feel so comfortable the sofa is absolutely stunning and I can’t wait to see it in my living room!
August 25, 2026
Reply from DFS Furniture - Rotherham
Hello Amina,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
A lovely experience
A lovely experience, we were left in alone to browse the store.
When we had chosen the sofas we asked Rebecca for help.
Rebecca was incredibly helpful and professional. Very friendly, an asset to DFS
August 26, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Rebecca met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent visit, super salesman
Excellent visit,Warren(salesman) was great, very helpful and knowledgeable,no pressure to buy.would definitely recommend talking to him.
August 26, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Warren.
Kind Regards,
Jordan
DFS Customer Support
Not being hassled
Not being hassled when you walk through the door, let me browse the sofas at my own pace.
August 25, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great fast service
Great fast service. I had a good idea of what I wanted and the staff on site listened to my requirements. They advised on style and colours and I had placed my order in less than 30 minutes.
August 24, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello Robert,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sofa purchase
Efficient, non pressurised, informative experience. Helpful member of staff.
August 22, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful
Richard was very helpful and informative wasn’t pushy let us look and make our own decisions just guided us and answered questions
August 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Amazing experience from start to finish…
Amazing experience from start to finish with Warren, so easy to talk to and the whole process was a breeze - thank you so much!
August 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Went to dfs in Rotherham park gate
Went to dfs in Rotherham park gate, very polite and helpful staff, no pressuring to buy answered all our question was very patient. Very nice quality furniture. Just like to say thank you I'm very happy with my purchase. 22/8/2026
August 22, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The salesman went above and beyond and…
The salesman went above and beyond and was very friendly
August 22, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Great store very well set out easy to…
Great store very well set out easy to move around and view everything . Warren came to help with what we needed gave great advice without feeling pressured at all
August 22, 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The staff don't pressure you into…
The staff don't pressure you into placing an order you can just browse until you decide
August 21, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff
Staff, excellent customer service and didn’t feel hounded or pressured unlike some sales staff.
August 21, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Staff very helpful and polite
Staff very helpful and polite, very thorough going through everything delivery etc.
August 21, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Really enjoyed looking round the…
Really enjoyed looking round the showroom, no hard sell, staff were brilliant, all in all a good days work
THANK YOU
August 21, 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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