We were impressed from the outset by the standard of service and the product knowledge of the salesman, Richard. We’d been searching for our ideal snuggle chair for some months and we’d already made o... See more
Company replied
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Richard was very helpful and knowledgable about the sofas in store. He went through everything in detail and made sure I was comfortable proceeding with the purchase. Lovely experience and a good brew... See more
Company replied
We had a great experience at DFS Rotherham Parkgate today and Syda / Cida (not sure how to spell the ladies name, sorry) was absolutely great today. The main thing for me was she absolutely didn’t waf... See more
Company replied
I recently purchased a new sofa from DFS using their finance option, and I couldn't be happier with the service. The entire process was quick and seamless. The staff were incredibly friendly and helpf... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
Asks customers to review
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Really helpful staff,very friendly and…
Really helpful staff,very friendly and not at all pushy.
July 7, 2026
Reply from DFS Furniture - Rotherham
Hello Sandra,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Great standard of service.
We were impressed from the outset by the standard of service and the product knowledge of the salesman, Richard. We’d been searching for our ideal snuggle chair for some months and we’d already made our choice before visiting the store. However, Richard explained everything about the chair, the fabric, the care and maintenance and the guarantees, so we were confident we were buying a quality, hard-wearing product that we would enjoy for years. We are very happy and satisfied with our overall experience.
July 6, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Helpful & knowledgable!
Richard was very helpful and knowledgable about the sofas in store. He went through everything in detail and made sure I was comfortable proceeding with the purchase. Lovely experience and a good brew!
July 6, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Richard the adviser was very helpful…
Richard the adviser was very helpful and gave us plenty of time to browse. He was very knowledgeable of the products. Excellent customer service
July 5, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lovely Staff!
The lady who served us was so nice, very chatty and I didn’t feel at all rushed. She was very clear and everything was double checked. Special shout out to her!
July 5, 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The service we received was excellent…
The service we received was excellent ,we needed help in which corner suite woild be best for us
The staff got it all up on the laptop ,which colour we needed
But for tge last 10 years or so we gave bought our sofa from DFS
July 4, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I was made to feel very welcome
I was made to feel very welcome, someone came and sat with me and talked me through options. really helpful.
June 28, 2026
Reply from DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service, Emily was very personable and had great knowledge
June 29, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We had a superb experience at DFS…
We had a great experience at DFS Rotherham Parkgate today and Syda / Cida (not sure how to spell the ladies name, sorry) was absolutely great today. The main thing for me was she absolutely didn’t waffle on loads of sales dribble like far too many people do and annoy the hell out of you. She was lovely and just want you want in a sales assistant, very like minded. Would highly recommend. Thanks for our service today it was great
June 27, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely staff efficient helpful we had…
Lovely staff efficient helpful we had beca helping us
June 27, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good customer service
Very good customer service, the memeber of staff was really helpful and polite.
June 27, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Very helpful, listened and answered every question we wanted to know. Even if it was just simple silly question.. Was happy to leave with a perfect sofa of dreams, after 4 failed sofa.
June 27, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very helpful no pressure
Very helpful no pressure
Easy to order
Always go to DFS for furniture
June 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sales woman called Chloe was brilliant
Sales woman called Chloe was brilliant, very informative and great customer service
June 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
We had Lynn from who was a guest…
We had Lynn from who was a guest working from a different store Lynn was absolutely amazing
June 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly and helpful staff online…
Very friendly and helpful staff online and in store
June 16, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really good customer service helped me…
Really good customer service helped me find the perfect sofa
June 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service by Colin
Excellent service by Colin, thanks. Knowledgeable and straightforward. Gave clear instructions.
June 22, 2026
Reply from DFS Furniture - Rotherham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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