After looking around the store Mr. Brown decided on a sofa that suited his needs, we checked the sizes then with the assistant help she confirmed how the sofa would be delivered and how each piece wo... See more
Company replied
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See what reviewers are saying
We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
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Reply from DFS Furniture - Rotherham
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
My 76 year old mum got a sofa which was…
My 76 year old mum got a sofa which was ex display the sofa was fine to look at but wireing wasn’t checked , waited over a week for delivery and cost £120 delivery was brought today and wires for recliner had burnt owt !
August 7, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for taking the time to share your review.
We are sorry to hear of the concerns you have raised. We can see that you have been contacted regarding this and our servicing team are due to visit you. If you would like to discuss this further, please call our Customer Service team on 0333 9999 777 one of our Customer Service Managers will be more than happy to advise.
Kind Regards,
Jordan
DFS Central Customer Support
Heather was amazing!
Heather was amazing as she assisted us with our purchase, guided us through the finance procedure and what to expect going forward and how to manage it within our budget and circumstances. She was very friendly and answered any questions or concerns we had. We felt really welcome and our time felt appreciated. I will definitely be recommending the Rotherham location and specifically Heather's customer service to family and friends.
August 13, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Helpful Staff
We made a couple of visits before choosing our new suite each time was a relaxed visit and no pressure, on our last visit to place our order Heather was very informative and explained everything in detail in a nice relaxed manner
August 12, 2026
Reply from DFS Furniture - Rotherham
Hello Nigel,
Thanks for your lovely feedback, we’re glad to hear Heather met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great experience with the host
Great experience with the host. Really gave us all info we needed.
August 12, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Country living suit
Helpful, friendly, knowledgeable no nonsense or messing around. warren was a great guy who helped with the process, 5 star experience.
August 12, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very helpful and pleasant
August 11, 2026
Reply from DFS Furniture - Rotherham
Hello Kevin,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
I was recommended by my daughter who’d…
I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpful throughout, I wouldn’t hesitate to call again should an occasion arise.
August 10, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chloe.
Kind Regards,
Jordan
DFS Customer Support
A superb showroom
A superb showroom, wonderful products on offer at competitive prices.
August 10, 2026
Reply from DFS Furniture - Rotherham
Hello Anthony,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello Dionne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Brilliant customer service
Brilliant customer service. No hassle and staff informative and friendly. Quick and easy.
August 9, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Maya was the most fantastic sales…
Maya was the most fantastic sales advisor! She made us feel welcome and answered all questions that we had, she was very open and honest and ensured we got the right sofa for us and had the best in store experience! Thank you Maya ⭐️⭐️⭐️⭐️⭐️
August 9, 2026
Reply from DFS Furniture - Rotherham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Helpful sales person (Andy)
August 9, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Colin at Parkgate branch, 10/10
Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purchasing. After helping us for the best part of an hour we arranged to come back in 48 hours later after measuring the room to see if the sofa fitted. Colin was more than patient with us and we bought the sofa through him, spending over an hour with him again helping us get everything right, talking us through protection options and delivery. Colin made this experience better than we could've hoped for and we never felt a hassle or a nuisance.
August 4, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Brilliant customer service!
Warren was extremely helpful and knowledgeable, without being pushy. He gave us space to make the decision whilst also supporting us with options. He made the whole experience as easy as it could be and provided excellent customer service.
August 3, 2026
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Salesman explained everything about…
Salesman explained everything about colours and care of sofas from easy gliders to 5 year care policy
August 2, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
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