Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions. When choosing my sofa, they tal... See more
Company replied
Forum Drive, Unit 25 Elliottâ Field Shopping Park, CV21 1SR Rugby, GB
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Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions. When choosing my sofa, they tal... See more
Company replied
Made 2 previous visits to look for 2 sofas and ordered swatches. On both occasions staff were very helpful. My last visit was to ask a few questions before making a decision. The sales lady was able... See more
Company replied
We went into the Rugby store and we were greeted by Georgia , she was brilliant and not at all pushy but answered all our questions professional. We also had to return later as I needed help to ge... See more
Visited the DFS rugby store to buy a sofa. We were very happy with the selection of sofas and the staff were very helpful and friendly. We found a sofa that was in the sale which was a bonus. We were... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Forum Drive, Unit 25 Elliottâ Field Shopping Park, CV21 1SR, Rugby, United Kingdom
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We went into the Rugby store and we were greeted by Georgia , she was brilliant and not at all pushy but answered all our questions professional.
We also had to return later as I needed help to get into the documents. she again helped me through the process.
Once again a big thank you to Georgia.
Visited the DFS rugby store to buy a sofa. We were very happy with the selection of sofas and the staff were very helpful and friendly. We found a sofa that was in the sale which was a bonus. We were served by Maddie who was very helpful and she went through the ordering process which was very easy and straightforward. She made sure we understood everything and that we had a good service from her, which included not being rushed which I was very grateful for.
This is our third purchase from DFS and wouldn’t hesitate to shop there again and would recommend Maddie to anyone to help them.

Reply from DFS Furniture - Rugby
Ms Brown was positive throughout the process. She clearly explained and clarified any questions asked. She was very experienced and knowledgeable about the products and Company. She appeared open and interested in my purchase. I would definitely recommend dfs based on my experience.

Reply from DFS Furniture - Rugby
Very excited to receive my sofa and foot stool. Service was excellent without being too sales-y.

Reply from DFS Furniture - Rugby
Made 2 previous visits to look for 2 sofas and ordered swatches. On both occasions staff were very helpful. My last visit was to ask a few questions before making a decision. The sales lady was able to answer all of my questions, plus giving me a few more details. I ordered 2 sofa and await their delivery.

Reply from DFS Furniture - Rugby
Very helpful with lots of knowledge of the sofa we bought and very friendly

Reply from DFS Furniture - Rugby
Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions.
When choosing my sofa, they talked me through all my options and made sure I understood everything. Would highly recommend, thank you so much Deborah.

Reply from DFS Furniture - Rugby
Sales person who help us Ellie was very helpful and she gave us much more information.

Reply from DFS Furniture - Rugby

Reply from DFS Furniture - Rugby
The lady I dealt with was wonderful she was not over bearing and answered all my questions and was a pleasurable experience ☺️

Reply from DFS Furniture - Rugby
Great friendly service good help from Maddie Great understanding of our needs and requirements. Thankyou for helping us with our order.

Reply from DFS Furniture - Rugby
Elly was amazing. Very friendly and helpful and very thankful for everything she did for us

Reply from DFS Furniture - Rugby
Megan was very pleasant and helpful but not too overpowering

Reply from DFS Furniture - Rugby

Reply from DFS Furniture - Rugby

Reply from DFS Furniture - Rugby
We had Maddie help us with our choice of sofa and she was so helpful in making of purchase so smooth

Reply from DFS Furniture - Rugby
I was very happy with what I found at DFS furniture Rugby, the staff were helpful, patient and professional. Many thanks to the person who helped to make the right choice,(Bob).

Reply from DFS Furniture - Rugby
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