brought a sofa and 2 chairs today. from dfs Salisbury. the guy that looked after us was really good. gave us all the information we needed. very polite and helpful. which helped us decide on whic... See more
Company replied
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See what reviewers are saying
The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more
Company replied
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more
Company replied
Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good customer service.
August 24, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
brought a sofa and 2 chairs today
brought a sofa and 2 chairs today. from dfs
Salisbury. the guy that looked after us was really good. gave us all the information we needed. very polite and helpful. which helped us decide on which sofa and chairs to buy. unfortunately I don't remember his name but please give him a big thanks from us. many thanks .
n major
August 22, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Ben was fantastic and made the whole…
Ben was fantastic and made the whole experiance seamless and enjoyable
August 22, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Sofa purchase
Ben was an outstanding salesperson. He was friendly, helpful, patient and informative. He made our purchase a really positive experience.
August 20, 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
Very good team
Very good team. Was not harassed while looking for a change. But once needed help the team was amazing
August 9, 2026
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Superb service
Superb service, offering all the right advice, going through all the details, how the sofa worked and all the T&Cs. Would highly recommend.
August 18, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The member of staff was incredibly…
The member of staff was incredibly helpful and made the experience of buying a sofa at DFS a pleasure.
August 16, 2026
Reply from DFS Furniture - Salisbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Purchase
Have purchased sofa before and was pleased with it so this time around am expecting the same service so far Happy but we will wait till new sofa arrives
August 9, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ask for Ben!
Ben was super helpful when ordering our new sofa. He is very knowledgeable and friendly!
August 15, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Very clearly explained and…
Very clearly explained and helpful.Daniel at Salisbury branch..
August 15, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
The staff member who sold me my…
The staff member who sold me my furniture was so helpful providing the information I needed
Would recommend the DFS and can’t wait to get my new furniture
The shop was presented lovely and the gentleman was very helpful overall experience was great
August 14, 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We were not hassled at all
We were not hassled at all, we were left to look at our own leisure, nice sales guy, not pushy at all
August 14, 2026
Reply from DFS Furniture - Salisbury
Hello Maggie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Good experience
Me and my partner just purchased our new sofa with the help from Benny (we believe that's his name). He was helpful, informative and eager to get us the best deal possible.
August 13, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The workers were extremely helpful and…
The workers were extremely helpful and had time to walk around on our own and try and have a look at everything, before some one approached us
August 3, 2026
Reply from DFS Furniture - Salisbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The staff didnt hassle us and came to…
The staff didnt hassle us and came to us when we were ready .Very pleasant man who explained all the details and made it a pleasant experience
August 9, 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Salisbury Store
Will from your Salisbury store is a credit to your company excellent customer service.
August 9, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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