The staff member who sold me my furniture was so helpful providing the information I needed Would recommend the DFS and can’t wait to get my new furniture The shop was presented lovely and the gen... See more
Company replied
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See what reviewers are saying
Store assistant spent time with me and answered lots of questions with patience and courtesy. Offered own thoughts and made the process of selecting a sofa bed much easier than it would otherwise have... See more
Company replied
Our salesman, Mark, was extremely helpful and patient. He made sure we were aware of all the services and extras that could come with the sofas, but without making us feel pushed into buying anythin... See more
Company replied
brought a sofa and 2 chairs today. from dfs Salisbury. the guy that looked after us was really good. gave us all the information we needed. very polite and helpful. which helped us decide on whic... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom
- 0333 999 9507
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Tito was amazing and a pleasure to deal…
Tito was amazing and a pleasure to deal with.
March 28, 2026
Reply from DFS Furniture - Salisbury
Good morning Norma,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Really good customer service experience
March 28, 2026
Reply from DFS Furniture - Salisbury
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and helpful staff.
March 19, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Friendly and helpful staff
Friendly and helpful staff, both the salesman and the manager. Listened carefully to what we needed and helped us to finalise our choice. A refreshing drink helped as well.
March 21, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleasant lad Ben was very helpful…
Very pleasant lad Ben was very helpful not too pushy and very polite.
March 21, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Buying a sofa & two chairs
Hi , Many thanks to Mark who guided us through choosing the sofa and chairs. Mark was very polite and professional in the way we were treated, We were not pushed in any way in making a decision in the products we decided on.
We will be looking to buy other products in the future from this store.
Kind Regards Paul & Janey Gosney
March 9, 2026
Reply from DFS Furniture - Salisbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Helpful service,shown to the goods…
Helpful service,shown to the goods wanted as soon as entry to shop. Explanation of workings,good.
Costing of various delivery times,good.
Explaining of various delivery times ,good.
March 16, 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
What an easy experience
What an easy, friendly and professional experience. The guy who helped us couldn't have done more.
March 16, 2026
Reply from DFS Furniture - Salisbury
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good morning Rich,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good morning Cameron,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Really helpful and friendly staff in…
Really helpful and friendly staff in store, made the process very easy and stress free. Thank you!
March 14, 2026
Reply from DFS Furniture - Salisbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Salisbury
Good Morning Joanne,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Cutomer Support
Reply from DFS Furniture - Salisbury
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great service
Great service, the chap that helped us was very polite and not pushy for the sale.
February 28, 2026
Reply from DFS Furniture - Salisbury
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
No pressure to buy
No pressure to buy , left alone to browse which made the experience much more enjoyable
March 7, 2026
Reply from DFS Furniture - Salisbury
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Really friendly non pushy staff
Really friendly non pushy staff, welcoming to the store, not hounding you as you look around Charlotte, who took our ordered was very knowledgeable and friendly
March 7, 2026
Reply from DFS Furniture - Salisbury
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Salisbury
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
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