Went in today with the view of narrowing down which sofa we wanted, staff were welcoming and friendly but didn’t not push sales on us. We walked round on our own and they were there to help us when we... See more
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Great service by the advisors at DFS they gave great advice and went through everything in detail. Would recommend DFS to everyone they have a fantastic range and good deals .
Company replied
The lady that assisted us with our order was friendly and helpful. She gave us all the information we’d need about delivery, installation and tracking our order. She gave valuable advice and recommend... See more
Company replied
As soon as we walked through the door we was made to feel welcome, not the pushy sales team you sometimes get to the freedom to walk around and then approach one of the sales team. The male salesman t... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
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helpful and thorough young lady
A young lady who dealt with our sale was very friendly not pushy and thorough ,would highly recommend 👌
July 5, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great staff
Went in today with the view of narrowing down which sofa we wanted, staff were welcoming and friendly but didn’t not push sales on us. We walked round on our own and they were there to help us when we were ready. Very professional and knowledgable staff
July 5, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great service by the advisors at DFS…
Great service by the advisors at DFS they gave great advice and went through everything in detail. Would recommend DFS to everyone they have a fantastic range and good deals .
July 4, 2026
Reply from DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
First class service
David the advisor was very helpful and patient when her was explaining every thing thank you very much
July 3, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Andy in the Sheffield store was great
Andy in the Sheffield store was great. Nothing was too much trouble looking at different options and materials.
July 1, 2026
Reply from DFS Furniture - Sheffield
Hello Kathy,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
New sofa
Very impressed with Andy he answered all our questions. And did not put us under any pressure to buy.
July 1, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales associate was fantastic
The sales associate was fantastic! He really helped us and made it quick and easy.
June 30, 2026
Reply from DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff very nice and personable (Kev)
Staff very nice and personable (Kev). Not pushy and patient. Made multiple visits before purchasing
June 30, 2026
Reply from DFS Furniture - Sheffield
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Went into Sheffield spoke with Kev very…
Went into Sheffield spoke with Kev very helpful got my new furniture on order for my caravan I’ve just bought just awaiting delivery in 6 weeks
June 29, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Absolutely brilliant service today from…
Absolutely brilliant service today from Kevin.
Make choosing my new sofa really easy.
Thank you
June 29, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
A calm and welcoming visit to the…
A calm and welcoming visit to the Sheffield branch. No pressure sales just friendly and informative.
June 28, 2026
Reply from DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
As soon as we walked through the door…
As soon as we walked through the door we was made to feel welcome, not the pushy sales team you sometimes get to the freedom to walk around and then approach one of the sales team. The male salesman the we dealt with was great and very knowledgeable of the item we was looking at. Would give him 10 out of 10
June 27, 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service. Allowed me time to look and decide without pressure. Very helpful and knowledgeable staff.
June 27, 2026
Reply from DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great, friendly service
The lady that assisted us with our order was friendly and helpful. She gave us all the information we’d need about delivery, installation and tracking our order. She gave valuable advice and recommendation on caring for and maintenance of the furniture. It was a pleasure to shop at DFS.
June 22, 2026
Reply from DFS Furniture - Sheffield
Hello Martin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Had a great experience
Had a great experience. Super quick and easy. Gabrielle was amazing and super helpful.
June 22, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Foster 3 seater with care productsA…
Ordered the foster 3 seat recliner and foot stool the delivery guys were spot on arranged the sofa exactly where i wanted it there was a missing sofa car kit products but i emailed customer support and the care kit arrived the next day brilliant service from start to finsh
June 22, 2026
Unprompted review
Reply from DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
I am really sorry you have not received your care kit, I have raised this with the warehouse and I have requested for a care kit to be sent to you, once this has been processed you should receive this within 10 days.
Kind regards,
Lorraine A
DFS Customer Support
Always happy with DFS.
Always happy with DFS.
Ive had one sofa already just ordered another.
And 4 dining chairs service and quality outstanding
June 14, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Really good service and friendly…
Really good service and friendly approach, no hard sales banter. Really nice store and professionally looked after.
Ps. Nice coffee in this Sheffield store.
June 14, 2026
Reply from DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff, who gave us information when we asked, without making us feel pressured into any quick decisions.
June 21, 2026
Reply from DFS Furniture - Sheffield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Salesman was very polite
Salesman was very polite, helpful and knowledgeable. Made some good suggestions and was not pushy.
June 13, 2026
Reply from DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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