Sam, the sales assistant, was exceptionally friendly and helpful. She didn’t make us feel pressured into anything. She took time to talk us through all the different options available to us.... See more
Company replied
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See what reviewers are saying
We came to the store multiple times to finalise our choice. Staff were very helpful and pleasant throughout and we were very happy with the purchase ultimately. Every thing was explained in detail and... See more
Company replied
Andy offered good advice but wasn’t in any way at pushy. A very relaxed purchase over several visits. He was extremely patient as we worked out all the options we had in including how we would pay.
Company replied
Dealt with a lady called Sam from queens rd store, she gave us her honest opinion which was what we asked for, didn't talk nonsense like some sales do and nothing was too much trouble for her. Stores... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The guys we're all great
The guys we're all. Super friendly and helpful. Flo was great to take us through the sofas and generally friendly and pleasant. Same goes for the other people on the team. Very very happy with the sofa and a truly satisfied customer!
August 20, 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Flo met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful
Friendly, approachable staff member, he even remembered us from our previous visits to the store. Very helpful and gave good advice.
August 20, 2026
Reply from DFS Furniture - Sheffield
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
The staff explained everything in…
The staff explained everything in detail and the service was amazing. I had a pleasant experience. Thanks for the guidance.
August 18, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Just ordered a settee and chair from…
Just ordered a settee and chair from DFS cannot fault up to now the people in the store so helpful and welcoming.
August 17, 2026
Reply from DFS Furniture - Sheffield
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Flo has been incredible and very…
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
August 14, 2026
Reply from DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
First Time Sofa Buyers
Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank you Andy, we love our new sofa! Roll on delivery!
August 15, 2026
Reply from DFS Furniture - Sheffield
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Andy.
Kind Regards,
Jordan
DFS Customer Support
Very helpful,not in your face all the…
Very helpful,not in your face all the time trying to sell you a sofa,was able to walk round in peace,assistance was there when required
August 13, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff helpful and polite
Staff helpful and polite
Carpark outside the building which is well stocked with various choices of furniture
August 12, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Rabiya,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Had a great experience- Andy helped us…
Had a great experience- Andy helped us out and made sure we understood everything about the modular system, care instructions and delivery lead time. Would highly recommend
August 12, 2026
Reply from DFS Furniture - Sheffield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
very helpful when I went into the…
very helpful when I went into the Sheffield store to look a the sofa bed. I was able to try it out and lt was
easy to order on line. looking forward to having it at home.
August 10, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Jennifer,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Janice,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
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