We were welcomed on arrival and told to browse and try the sofas. We had no pressure on us and we shopped in comfort. The choice was excellent and after speaking to a saleswoman who was extremely he... See more
Company replied
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The young lady who served us was polite bubbly and gave us all the information regarding several sofas and stayed with us until we made our decision. She took us all through the payment offers that we... See more
Company replied
I loved the fact that the sales staff were on hand but not annoying. We were able to have a walk around and short list our choices without any pressure. When we were ready the purchase was painless wi... See more
Company replied
The staff were very welcoming and approached us several times and interacted with us but as I was really unsure as to what I wanted they very kindly left us to our own devices for a while. Eventually... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I spent far more than I wanted to.
I spent far more than I wanted to.
The staff were very nice and helpful. They explained things well.
July 3, 2026
Reply from DFS Furniture - Sidcup
Hello Helen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Clare,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The sales assistant Joseph at the…
The sales assistant Joseph at the Sidcup branch was very polite and helpful. Nothing was too much trouble.
July 2, 2026
Reply from DFS Furniture - Sidcup
Hello Alan,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Kelly-Ann,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helen at the sidcup branch is always so…
Helen at the sidcup branch is always so helpful, friendly and kind. She goes above and beyond for customers and can’t do enough for you
June 29, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sidcup
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Our experience was a friendly one
Our experience was a friendly one. Answered all our questions and explained everything in detail. Couldn’t be happier
June 29, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Sales assistant was very at her job…
Sales assistant was very at her job made us feel happy
June 18, 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Quick response
June 21, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Natalie our advisor was very friendly
Natalie our advisor was very friendly, honest and patient. Provide precise information to help us narrow down our sofa choices which would best suit and fit our home. We felt zero pressure to purchase from our first visit, Natalie even recommended for us to double check our measurements and im glad we did as in the end we decided to go with smaller size sofa and it was nice to see Natalie on our second visit who helped complete our purchase.
June 14, 2026
Reply from DFS Furniture - Sidcup
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Greeted as soon as we entered the…
Greeted as soon as we entered the store.
Customer service went above and beyond to help us find what we were looking for.
June 28, 2026
Reply from DFS Furniture - Sidcup
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Our adviser was very good
Our adviser was very good, he provided excellent info and guidance.
June 21, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Natalie greets us as we entered the…
Natalie greets us as we entered the store with a warm smile.
Natalie showed us the Dunstable range we had in mind and was extremely helpful in explaining finance and extras with us which she made easy for us to understand.
Always with a smile and sense of humour, a credit to DFS. Thank you . Natalie .
June 28, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Natalie met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sales staff member Temi was absolutely…
Sales staff member Temi was absolutely amazing with us, explained everything and helped us feel relaxed
June 28, 2026
Reply from DFS Furniture - Sidcup
Hello Daniel,
Thanks for your lovely feedback, we’re glad to hear Temi met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent experience, recommend the sidcup branch… especially Helen
Helen was professional and knowledgable, her customer service was personable and open to listening.
Able to show me choices which were optimum for what I wanted
Excellent experience, I did not feel pressured.
June 27, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Helen met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Helen the lady that help.us was 10 out…
Helen the lady that help.us was 10 out of 10 very helpful
June 27, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
This lady who served us was very…
This lady who served us was very helpful amd noliagble about the producys went above and beyond to make sure we got exactly whay we was looking for
June 25, 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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