We were welcomed on arrival and told to browse and try the sofas. We had no pressure on us and we shopped in comfort. The choice was excellent and after speaking to a saleswoman who was extremely he... See more
Company replied
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The young lady who served us was polite bubbly and gave us all the information regarding several sofas and stayed with us until we made our decision. She took us all through the payment offers that we... See more
Company replied
I loved the fact that the sales staff were on hand but not annoying. We were able to have a walk around and short list our choices without any pressure. When we were ready the purchase was painless wi... See more
Company replied
The staff were very welcoming and approached us several times and interacted with us but as I was really unsure as to what I wanted they very kindly left us to our own devices for a while. Eventually... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
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Staff were friendly and very helpful.
July 4, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Good morning Djoma,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
The lady that served us was helpful…
The lady that served us was helpful very polite she made the experience easy
July 11, 2026
Reply from DFS Furniture - Sidcup
Hello Alex,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I had a professional customer service…
I had a professional customer service during my time at the store today
July 10, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very straightforward and easy process
Very straightforward and easy process, extremely helpful in discussing options and other furniture items for the rest of the house. Warm and friendly with no pressure.
July 8, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Customer service was great
Customer service was great! Showed us lots of choices. Checked our measurements to make sure the furniture was able to fit in the room.
June 21, 2026
Reply from DFS Furniture - Sidcup
Hello Keith,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Friendly staff
Staff are. Wry friendly no internet in the store in 21 century when you talk to your dr via internet shocking there was no internet so you couldn’t show your partner your choice
No 2 service is delivery only boxes has to be dispose by customer legs of the table has to put together by customer now when you are an old lady and have no idea how to fix the legs how are they suppose to do that
July 6, 2026
Reply from DFS Furniture - Sidcup
Good afternoon Sheida,
Thank you for taking the time to share your feedback with us, we are sorry to hear you remain unhappy with your experience. The products on your order are self assembly and due to this you will be required to build the product yourself, this will have been advised upon purchase in-store and is available in the product information online.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Natalie was very helpful and knowledgeable. Great customer service. Managed to help me find exactly what I was looking for. Thank you
July 5, 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Natalie.
Kind Regards,
Jordan
DFS Customer Support
Great service and choice
Natalie at Dfs did up is lovely. Very real and also knowledgable. She didn’t make us feel any pressure to buy and in fact, encouraged us to take our time. A great choice of furniture at, I thought decent prices. Very flexible credit agreements, easy to use and straightforward.
July 5, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Helen was very helpful and the purchase…
Helen was very helpful and the purchase was done in no time .
July 4, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
I spent far more than I wanted to.
I spent far more than I wanted to.
The staff were very nice and helpful. They explained things well.
July 3, 2026
Reply from DFS Furniture - Sidcup
Hello Helen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Clare,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The sales assistant Joseph at the…
The sales assistant Joseph at the Sidcup branch was very polite and helpful. Nothing was too much trouble.
July 2, 2026
Reply from DFS Furniture - Sidcup
Hello Alan,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Kelly-Ann,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helen at the sidcup branch is always so…
Helen at the sidcup branch is always so helpful, friendly and kind. She goes above and beyond for customers and can’t do enough for you
June 29, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sidcup
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Our experience was a friendly one
Our experience was a friendly one. Answered all our questions and explained everything in detail. Couldn’t be happier
June 29, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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