We were welcomed on arrival and told to browse and try the sofas. We had no pressure on us and we shopped in comfort. The choice was excellent and after speaking to a saleswoman who was extremely he... See more
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The young lady who served us was polite bubbly and gave us all the information regarding several sofas and stayed with us until we made our decision. She took us all through the payment offers that we... See more
Company replied
I loved the fact that the sales staff were on hand but not annoying. We were able to have a walk around and short list our choices without any pressure. When we were ready the purchase was painless wi... See more
Company replied
The staff were very welcoming and approached us several times and interacted with us but as I was really unsure as to what I wanted they very kindly left us to our own devices for a while. Eventually... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
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Friendly service
Friendly, helpful staff.
Suppoetive help and advice given for my excat needs.

Reply from DFS Furniture - Sidcup
New Sofa
Very friendly and exceptional customer service felt very relaxed not pressured at all

Reply from DFS Furniture - Sidcup
Quality of the product and customer…
Quality of the product and customer service both of which are missing from online shopping of sofas

Reply from DFS Furniture - Sidcup
No hassle from the sales people
No hassle from the sales people. No following around the store. We were offered coffee . The use of display screens (huge) to show the suite in the colour we were looking for. Excellent service from Joseph , he was very thorough in explaining everything too

Reply from DFS Furniture - Sidcup
Team was fantastic and helpful
Team was fantastic and helpful, Bell was brilliant and knew what she was talking about.

Reply from DFS Furniture - Sidcup
Five-Star Service from Valerie at DFS
We had a fantastic experience at DFS thanks to Valerie From the moment we walked in, she was friendly, welcoming, and incredibly knowledgeable She took the time to understand exactly what we were looking for, answered all of our questions without any pressure, and helped us find the perfect sofa for our home
Valerie was patient, professional, and made the whole process easy and enjoyable Her excellent customer service and attention to detail really stood out, and we left feeling confident that we had made the right choice
A big thank you to Valerie for all of her help She’s a real credit to DFS, and we wouldn’t hesitate to recommend her to anyone looking for great service when buying a sofa

Reply from DFS Furniture - Sidcup
DFS Sidcup very professional and friendly…
The sofa and chair I have bought looks and feels top quality, the staff was very welcoming and friendly and easy to get on with. The agent I dealt with Temi was very professional and well presented, Temi listened to what I was after and wanted and was very helpful to what I required. Top marks to Temi

Reply from DFS Furniture - Sidcup
lady at shop out standing helen her…
lady at shop out standing helen her name as for your buying on line found it most hard try to buy 3&2seater and foot stall found so hard to navigat did in the end but neary gav up nice people to talk to but your on line so hard to buy from

Reply from DFS Furniture - Sidcup
Ed was very helpful
Ed was friendly, patient and attentive with my large family attending the store and contacted me at my request to proceed with the order. Very helpful. Thanks Ed!

Reply from DFS Furniture - Sidcup
The staff were ever so friendly and…
The staff were ever so friendly and really helpful.

Reply from DFS Furniture - Sidcup
Easy to deal with great sales woman
Easy to deal with great sales woman
Very helpful priced a bit higher than some other stores buy brought for peace of mind

Reply from DFS Furniture - Sidcup
We were greeted by a lovely man Joseph…
We were greeted by a lovely man Joseph he was very helpful and not pushy.
He was very professional and we had a laugh and joke with him which made us feel totally at ease. We were very happy with our customer experience.
Thank you Joseph 😊

Reply from DFS Furniture - Sidcup
The man was absolutely sweet as and…
The man was absolutely sweet as and helpful through out 10/10

Reply from DFS Furniture - Sidcup
Personable
Personable, professional and very knowledgeable at the job. Installed great confidence.

Reply from DFS Furniture - Sidcup
An excellent showroom all laid out well…
An excellent showroom all laid out well so we can test the product and make a well informed decision. Combined with excellent service it makes for a good experience.

Reply from DFS Furniture - Sidcup
Refreshing experience
Helpful sales people who refreshingly conducted themselves in a non pushy manner. Felt no pressure to buy nor buy add-on extended warranties or options.

Reply from DFS Furniture - Sidcup
Look and buy a setteeCame to dfs today to look and buy a…
Came to dfs today to look and buy a settee. The man who served us was very polite never pushed anything on us and was very friendly and informative.

Reply from DFS Furniture - Sidcup
We visited the Sidcup branch today and…
We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived.
She took the time to really listen to what we were looking for, answered all of our questions with patience and honesty, and never made us feel rushed or pressured. It was clear that she genuinely cared about helping us find the right choice, rather than just making a sale.
We’re so grateful for all of Isabelle’s time, advice and kindness. She made what could have been an overwhelming experience feel easy and enjoyable, and we left feeling genuinely happy and confident with our purchase. Isabelle is a real credit to the Sidcup team, and we can’t thank her enough.

Reply from DFS Furniture - Sidcup
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