DFS Furniture - Stockport Reviews 

5,266
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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Rated 5 out of 5 stars

No high pressure sales just a genuinely nice bloke called Anthony, very knowledgeable about the products and a great bloke to deal with. High pressure sales puts people off, Anthony’s sales ability e... See more

Company replied

Rated 5 out of 5 stars

The staff at the store were on hand to show us where to find the item we wanted and answer questions but were happy to let us browse at our leisure. This was appreciated. When we had decided which to... See more

Company replied

Rated 5 out of 5 stars

My experience buying from DFS in Stockport was excellent. I was looked after by a lovely lady called Jackie - she was efficient but not pushy and made the process easy and enjoyable. I never felt rush... See more

Company replied

Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,266)

95,069 reviews in the last 12 months

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Rated 5 out of 5 stars

Jacky I think her name was the one that…

Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experience alot easier.

July 15, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Anthony was brilliant from start to…

Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to the store.

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The service talking through whats the…

The service talking through whats the best features there was no rushing and very polite

July 15, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Anthony was great

Anthony was great, amazing customer service from the beginning when we walked in to the end when paying. So friendly and helpful!

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Auth

The sales person came over as authentic and was chatty

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Paul,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great staff and choice

Great staff, especially Robyn my sales person who was very polite and friendly

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Alan,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful Staff - thanks Nicky!

Nicky was helpful and talked through all details of the purchase clearly, providing advice and clearly showing experience.

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff, not at all pushy. My mum had quite specific requirements and the DFS team helped with everything. A pleasant store with a huge range to choose from.

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The service we received was…

The service we received was outstanding. The lady who helped us was lovely and gave us all the information we needed to make our choice on our perfect sofa

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Nicky was excellent

Nicky was excellent

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Nicky was fabulous

Nicky was fabulous, so informative and so much knowledge and really easy to chat with and his colleague Shawn.

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very attentive and approachable

Very attentive and approachable. Answering all our questions.

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely staff

Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young children too! Thank you for all the help!

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Mustafa was awesome

Mustafa was awesome, recommended the LAY-Z-BOY when we spoke, after over an hour of looking at every chair. We went back to the LAY-Z-BOY and bought the one recommended.
Excellent service by Mustafa.

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Nicky was fantastic

Nicky was fantastic. He was extremely helpful and knowledgeable.

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Super!

Jackie was very helpful and showed us lots of different options that might suit our home.

July 11, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Shawn was especially helpful and his…

Shawn was especially helpful and his knowledge and people skills were brilliant. Would highly recommend him and the store

July 11, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

New lady was very helpful

Staff and service were excellent

July 10, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Nigel,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

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