Highly recommend DFS Swindon , Nick and Adam were extremely knowledgeable about the sofas and spent time researching the sizing we needed. There was no hard sale, relaxed atmosphere and we left to... See more
Company replied
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Great experience, and thanks to Pina! While we were looking around the store and picking out items, Pina sensed we needed help and asked if we had any questions. She was very kind and polite, show... See more
Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... See more
Company replied
Great Experience. Staff were lovely and welcoming. Had one of them, Jason, show us some sofas and helped us find the perfect one for us, really helpful and was quite knowledgeable. If we ever need an... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Wootton Bassett Road, SN5 8WF, Swindon, United Kingdom
- 0333 999 9765
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Lovely store and thanks to Pina
Great experience, and thanks to Pina!
While we were looking around the store and picking out items, Pina sensed we needed help and asked if we had any questions. She was very kind and polite, showing us around and helping us find exactly what we needed. I highly recommend visiting this store!
August 31, 2026
All I information was explained well
All I information was explained well . Gave time to ask questions and very approachable.
A great experience
August 31, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
After coming back to the showroom in…
After coming back to the showroom in Swindon 3 days in a row, the staff were patient & helped me with all my questions! Nick was brilliant!
August 31, 2026
Reply from DFS Furniture - Swindon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Jamie Super Salesman dealt with him…
Jamie Super Salesman dealt with him last time we bought furniture.
Nothing to much trouble for him so helpful
August 31, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The sales assistant is as very…
The sales assistant is as very informative, helpful and all round great
August 30, 2026
Reply from DFS Furniture - Swindon
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great Service
We were greeted when we came in, and we're left alone to browse, which was a good thing. But when we needed to ask a question staff were there to help.
August 28, 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff very helpful cave us time to make…
Staff very helpful cave us time to make our choice of sofa
Explained terms and conidtions to us
August 29, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great Experience.
Great Experience.
Staff were lovely and welcoming. Had one of them, Jason, show us some sofas and helped us find the perfect one for us, really helpful and was quite knowledgeable. If we ever need another sofa, I know where we'll be going to.
August 29, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff is friendly and professional
Great experience. Well explained about the features and made our purchase easier
August 29, 2026
Reply from DFS Furniture - Swindon
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Amazing staff
The staff were so friendly and informative, made the sales process easy and no pushy upselling
August 29, 2026
Reply from DFS Furniture - Swindon
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent friendly experience.
August 29, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Highly recommend DFS Swindon
Highly recommend DFS Swindon , Nick and Adam were extremely knowledgeable about the sofas and spent time researching the sizing we needed. There was no hard sale, relaxed atmosphere and we left to go and have coffee and then returned to purchase. We were guided through the process and did not feel pressured at all.
Very friendly store.
August 25, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very kind and professional
Very kind, experienced, helpful and professional! Service was 5/5.
August 27, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service
Really happy with the service I received. The salesperson was friendly, helpful and knowledgeable, making the whole experience easy and enjoyable. Would definitely recommend!
August 27, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
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