Pinne was our customer service team member who we felt went beyond helpful, was very professional,helpful explained ever detail of our purchase. She could not could of been more helpful. She even gave... See more
Company replied
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Couldn’t have asked for a more helpful or patient staff member this morning. Understood exactly what I needed and was able to show me other sofas I hadn’t even considered when looking online. Extremel... See more
Company replied
Fantastic service I love my new sofa it arrived on time agreed.. in perfect condition the two gentleman who brought it and installed it were polite, cheerful and careful just an excellent service fo... See more
Company replied
My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our qu... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Wootton Bassett Road, SN5 8WF, Swindon, United Kingdom
- 0333 999 9765
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It was very easy just to go in and have…
It was very easy just to go in and have a lovely guy give me all the information I needed about the chair that I was interested in. Very successful visit. I get my chair next week. Very quick.
July 7, 2026
Reply from DFS Furniture - Swindon
Hello Joan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great information given by Jason very…
Great information given by Jason very helpful answered all our questions
July 7, 2026
Reply from DFS Furniture - Swindon
Hello Alfred,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer experience
Great customer experience, no hard sale, very informative, good product knowledge
July 7, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Review of DFS Swindon
Friendly staff, easy and good knowledge of what was happening with good advice when needed. Can’t recommend enough
June 29, 2026
Reply from DFS Furniture - Swindon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really helpful and positive experience
Really helpful and positive experience. Everything was clear and we were able to hear all the different options
July 4, 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service they have…
Great customer service they have explained everything nicely and everything went quick and smooth
July 4, 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Pinne was our customer service team…
Pinne was our customer service team member who we felt went beyond helpful, was very professional,helpful explained ever detail of our purchase. She could not could of been more helpful. She even gave my husband water because he had a coughing fit, excellent customer service and patient with us.
July 4, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Very good service
July 3, 2026
Reply from DFS Furniture - Swindon
Hello Pauline,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excelkent service
We were greated by Jason as we entered thr Swindon branch. His knowledge helped us choose the right sofa for us.
July 2, 2026
Reply from DFS Furniture - Swindon
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service
I love my new sofa it arrived on time agreed.. in perfect condition the two gentleman who brought it and installed it were polite, cheerful and careful just an excellent service for the second time with dfs thank you :-)
March 28, 2026
Reply from DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great staff and attentive service
Great staff and attentive service. Even looked into alternative fillings on elements, would highly recommend.
June 28, 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Swindon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very good service and pleasant helpful…
Very good service and pleasant helpful staff not at all pushing us to buy extras
June 29, 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service
The lady was lovely, very helpful with our purchases today. Would recommend to others. Thank you again !
June 28, 2026
Reply from DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Lots of choice . Member of staff very helpful. Asked if we needed help and to let her know if we had any questions . Was very helpful when we purchased sofa. Talked us through extra care package and emergency stain kit
June 27, 2026
Reply from DFS Furniture - Swindon
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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