DFS Furniture - Warrington Reviews 

4,401
TrustScore 5 out of 5

4.9

Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG Warrington, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Mike was very friendly and highly knowledgable about the sofas. He didn’t follow us round leaving us to discuss options, but arrived at the perfect opportunity to see if we had any questions. He went... See more

Company replied

Rated 5 out of 5 stars

We visited DFS store in Warrington to shop for new sofas. We were greeted nicely and was advised where the recliners were situated. We were left to browse at our leisure. Dan was on hand to answer ou... See more

Company replied

Rated 5 out of 5 stars

Great experience Staff welcomed you & then you could really look around Great looking store Order three seater sofa, cuddle chair, cushions & a chair. Georgia was a superb person, helpful & made... See more

Rated 5 out of 5 stars

My wife and I were attended to by Mike at the Warrington store, very knowledgeable chap who didn't pressure us into anything and let us walk around the store before approaching as we'd settled on a so... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Mersey Street, Riverside Retail Park,Vernon Street, WA1 2HG, Warrington, United Kingdom

  • 0333 999 9778

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(4,401)

98,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience & would recommend

Great experience
Staff welcomed you & then you could really look around
Great looking store
Order three seater sofa, cuddle chair, cushions & a chair.
Georgia was a superb person, helpful & made us tea & coffee

August 22, 2026
Rated 5 out of 5 stars

Extremely good service. We would buy again from dfs

Mike was very friendly and highly knowledgable about the sofas. He didn’t follow us round leaving us to discuss options, but arrived at the perfect opportunity to see if we had any questions. He went through our deal methodically and explained all the details well and to our satisfaction. He was very friendly and made the whole experience pleasurable. Thanks Mike.

August 22, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Knowledgable adviser

Knowledgable adviser, helpful and gave good customer experience

August 21, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

New sofas

We visited DFS store in Warrington to shop for new sofas. We were greeted nicely and was advised where the recliners were situated. We were left to browse at our leisure. Dan was on hand to answer our questions. We eventually decided which ones to order and Dan was very informative and explained the benefits to us without being too pushy.

August 20, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dan.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Dan was really helpful and explained…

Dan was really helpful and explained the process to us as we are moving house, he made purchasing our new sofa pleasurable.

August 19, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Dan.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

sam in warrington very helpfull would…

sam in warrington very helpfull would send people to him as explained everythink very well .

August 20, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service from entering…

Great customer service from entering the shop until leaving. Gave us space but had the knowledge when we needed advice

August 19, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We found the customer service first…

We found the customer service first class.
Friendly and very professional from the off.

August 19, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Dan helped us sort out our order

Dan helped us sort out our order. He was professional and helpful . Thanks Dan (ps give him a raise)

August 11, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Heidi & Paul,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Warrington store and staff 👌

We knew what we were looking for but not sure where to find it. Ended up in DFS Warrington and the staff were so helpful. They welcomed us in to the store and left us to browse. Stepping in to help when they realised we needed it. Ended up going away to think about our purchase but returned the next day for more advice and information. The lady that served us was polite, professional and very knowledgeable. We ordered what we wanted with her and left the store. Hats off to your staff at that store.

August 17, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Very pleasant polite and helpful service. Mike who served us was not at all pushy explained everything to us in detail. Nothing was too much trouble.

August 17, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello Pauline,

Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Dan the man

Dan was excellent at service and answered all our questions. Great store and selection of sofas to choose from at affordable prices. Not too pushy with the sales, great experience!

August 16, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thanks for your lovely feedback, we’re glad to hear NAME met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

I am over the moon with my experience…

I am over the moon with my experience with DFS. I went into the shop with an idea of what I wanted after looking on the website but I realised when I was shown a sofa bed that it was not suitable for my needs. Dan, the salesman listened to what I wanted and showed me the perfect sofa bed and matching sofa. He was brilliant throughout and I was not pressured, just well informed. I am really happy with my choice. I can't thank him enough for such a pleasant experience.

August 16, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We could walk round take everything in…

We could walk round take everything in and decide what we wanted, and no one is pushing sales , and the everyone who works there today were very helpful and friendly

August 15, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great products

Great products, service and after sale customer care. Thanks again 👍

August 8, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Fantastic service from visiting the…

Fantastic service from visiting the shop and communication. New sofa arrives soon

August 8, 2026
DFS Furniture - Warrington logo

Reply from DFS Furniture - Warrington

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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