Diadora Reviews 

622
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and stylish design of the products, often highlighting their comfort and durability. Many found the ordering process on the website easy and efficient. The delivery service is frequently described as fast and prompt, with many appreciating the quick shipping and good communication regarding updates. However, some customers also noted issues with delivery, experiencing delays, lack of communication, or even lost packages. A few other people also felt that products arrived damaged or did not meet their expectations regarding quality. Additionally, some reviewers were not happy with the customer service, citing difficulties with returns or slow refund processes.

What people talk about most

Product

People report positive experiences with product quality, often praising the comfort, design, and overall... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping and punctual... See more

Website

Users describe positive interactions with the website, with many finding the ordering process extremely easy... See more

Service

Customers had positive experiences with service, with many reviewers consistently praising the outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shoes were great but there was zero communication about expected shipping date, or when the item had shipped and no tracking information offered.

Rated 5 out of 5 stars

The purchase experience and delivery were excellent. I was informed of each step of the process, and the delivery was prompt. The shoe I received was amazing in every way with the exception of the arc... See more

Rated 5 out of 5 stars

Im very satisfied with the quality of the shoes I ordered. The shipping took a while about 10 days or so. Although I'm pretty impatient. I liked all the update that were given for shipping. Lastly the... See more

Rated 5 out of 5 stars

Don't let the 'lower-tier' label fool you; these are stylish and built to last. I loved the look and feel so much that I grabbed three different colorways.


Company details

  1. Sportwear Manufacturer

Written by the company

Discover the Diadora Online Shop: you can find Shoes, Clothing and Accessories for sport and leisure time. Do not miss Heritage and Sportswear collections.


Contact info

4.2

Great

TrustScore 4 out of 5

622 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(622)

143 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible service

Horrible service, I had to return good, but their system does not actually help with returns, they only send you labels and then you are on your own. You have to deal with DHL yourself. I drove half an hour to a DHL centre, which Diadora told me to to go to. When I got there, they told me there are two companies called DHL and its other one. The logo and name are the same. Crazy. So I called Diadora, who told me now to go online. I did this, it takes ages as it needs all customs info like weights, dimensions, country of manufacture, then it said it would be £62 to return the shoes. I give up. Truly awful service, from Diadora.

October 12, 2024
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Rated 5 out of 5 stars

Great Shoes

The product was delivered promptly and was in excellent condition. Everything has be great than!

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Lots of info to help you decide

Having an accurate size guide for each item was very helpful. Once shipped, it was easy to track the shipments. Happy with the items I purchased, they fit well as anticipated.

August 21, 2024
Unprompted review
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Rated 5 out of 5 stars

All OK so far !

I bought sports shoes for the first time on the Diadora website. I am in Romania, so the whole process (order, payment, etc.) was online. Everything was simple and transparent, including the delivery.
Both pairs of sports shoes that I bought are very light, comfortable and seem to be sturdy.

August 23, 2024
Unprompted review
Rated 5 out of 5 stars

Very good quality+true to size+…

Very good quality+true to size+ delivered within few days+comfortable= very happy with the purchase. I will definitely recommend it to friends and family.....my new favourite place to get shoes from....

August 5, 2024
Unprompted review
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Rated 5 out of 5 stars

Like Christmas Morning Every Order 🔝

I had a perfect experience as always. The items were amazing and exactly what I expected. Everything arrived on time and in great condition. I’m always impressed with the quality and service. Highly recommend!

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Diadora Trainers - online purchase review

A fantastic online shopping experience. Very easy to navigate the site. Making and completing the purchase was very straightforward and I took delivery of the trainers within 3 days. I am very pleased with the trainers I have purchased - very comfortable, excellent fit, and they look fantastic.

July 12, 2024
Unprompted review
Rated 4 out of 5 stars

I love these shoes

I love these shoes! I am on my feet 10 hours daily and these shoes are so comfortable. I tried the first pair and ordered 3 more. The only complaint I have is each color I ordered in my size (8) does not fit exactly the same so I have had to send back and reorder a 1/2 size bigger. That’s the only reason I did not give 5 stars.

June 25, 2024
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Rated 5 out of 5 stars

Fantastico

I'm a huge fan. Have many pairs of Diadora sneakers. They are simply the best quality, design, and comfort. Hands down.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth process and amazing shoes

Extremely pleased with my new Diadoras. High-quality construction, beautiful to look at, and comfortable on the feet. The site descriptions and sizing are accurate and a good guide to purchasing; shipping was fast and easy!

May 10, 2024
Unprompted review

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