I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Josh was really really helpful helping me pick a fridge. Very knowledgeable and provided swift service to get the delivery out and just lovely, happy, friendly service which can be a scarcity these da... See more
Company replied
I called in to DID in Tullamore to purchase a laptop for my niece , I had no idea what to get but staff member Mandy was so helpful I had no problem making the right choice .A great shopping experie... See more
Company replied
Had a very positive experience with Conor in the Limerick branch on Sunday. He was very helpful and polite, answered all my questions and went through all the details of my purchase to make sure I und... See more
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Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I choose a delivery date of the 5th…
I choose a delivery date of the 5th August. The product did not arrive. I phoned DID on the 7th, was told it would arrive on the 10th. I phoned DID at lunchtime on the 10th as no notification that morning. Was told it would arrive on the 11th. It did not arrive on the 11th as the driver was sick. I had to phone again to find this out. The product eventually arrived on the 12th- a new combi oven which is perfect and working well. However as the operative who installed it was removing the old oven from our home the glass door on the old oven shattered all over our kids outdoor play area.. all quite frustrating!
August 12, 2026
Reply from DID Electrical
Hi Heather,
We sincerely apologise for the significant delays and miscommunications regarding your delivery. We understand how frustrating it must have been to experience multiple rescheduled deliveries and to have to follow up repeatedly. We also regret the unfortunate incident with the old oven's glass door. We are glad the new oven is working well.
Thanks
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Bad online service
My fridge freezer died and ordered a new one from DID I was told it would be transferred from Kilkenny to the hub and be with me in days, when I finally got an answer I was told it was out of stock and would be available another week later so I asked for a refund which took another week. Their helpline never answered and I was left in limbo. Eventually I ordered from a competitor which I received the day after the online order was placed
July 9, 2026
Unprompted review
Reply from DID Electrical
Hi Donncha,
We are truly sorry to hear about the frustrating experience you had with your recent order. We understand your disappointment and regret that we were unable to meet your expectations.
Thanks
DID Electrical
Nikola was very helpful.
August 13, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I had a fantastic experience at the DID…
I had a fantastic experience at the DID Electrical Tallaght branch. Caitlin was really nice and incredibly helpful throughout my visit, making the entire process smooth and easy. I really appreciate the wonderful customer service!
August 13, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Honest advice
Good advise, not selling the most expensive but the best suiting option.
July 28, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Very helpful staff and calm atmosphere
Very helpful staff and calm atmosphere
August 13, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
No hassle exoerience
Easy to deal with. Caitlin took care of everything very quickly and no hassle.
August 13, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I was in DID Tullamore the other day…
I was in DID Tullamore the other day and Dimitar helped talk me through the specs of the product and advised my selection. The tv is great. I really appreciate the help he gave me and will definitely return to this store again
August 4, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Purchased online
Purchased online. Phoned two retail DID shops to enquire about product and their lack of knowledge about product was not helpful. I asked for their names they refused. I knew more about product from their website. I will not phone staff because of their lack of knowledge about products they sell on behalf of DID.
August 11, 2026
Reply from DID Electrical
Hi there,
We appreciate you sharing your experience regarding our team's product knowledge. We are actively working to improve our staff training to ensure they are well-informed about all items we offer.
Thanks
DID Electrical
Alec and johnny installed a washing…
Alec and johnny installed a washing machine for me. Excellent services I would highly recommend them. Regards Carol dundon
July 31, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Another great buy and delivery on time
August 11, 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Faulty Cofee Grinder
Faulty Grinder
Very disappointed with this coffee grinder. I only recently bought it and unfortunately, it is faulty and does not work properly. I expected a new grinder to work straight out of the box, especially for the price.
I’m hoping the seller will resolve the issue quickly, but based on my experience so far, I cannot recommend this product.
August 11, 2026
Reply from DID Electrical
Hi Adrian,
Thank you for your feedback. We are truly sorry to hear that the coffee grinder you recently purchased is faulty and not working as expected. We understand your disappointment, especially when a new product doesn't perform straight out of the box. We want to assure you that we are committed to resolving this issue for you quickly.
Thanks
DID Electrical
Cameron in the Newbridge store was…
Cameron in the Newbridge store was extremely helpful and a world of knowledge when it came to helping me buy appliances for my kitchen. Highly recommend.
August 12, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great service…
Item ordered "Click & Collect" in the morning and it was ready for collection by luchtime. No delay in picking it up instore. Great service and good price.
August 11, 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Got a great delivery service
Got a great delivery service , did nt have to wait in for hours came within the designated time frame . Adam was my delivery man and he was really helpful and very efficient, had my cooker and washing machine up and running in no time . Polite and friendly I would recommend did electric for home appliances and delivery services
August 12, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Order SO26-1303524
Order SO26-1303524
Top class service from Denil. No pressure, just good advice.
July 9, 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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