I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
Written by the company
Our price promise
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service from DID limerick. Wonderful service from Eoin who was so helpful and knowledgeable.

Reply from DID Electrical
Linda was a great help in picking out a washing machine on the Bandon store. Lovely person to deal with and all done with a smile.

Reply from DID Electrical
Reinard was very helpful and knowledgable

Reply from DID Electrical
Absolutely loved the service that Caitlin has provided, she was courteous and helpful answering any questions.

Reply from DID Electrical
The delivery and installation of our new washing machine was on time and seamless! Thank you.

Reply from DID Electrical
Had a pleasant experience with Ms.Caitlin. Very prompt service at the counter, friendly in nature and I love the product. Would visit again to buy electronics from there in future..

Reply from DID Electrical
The help and advise we received from DID staff was absolutely excellent. Emma from finglas went above and beyond for us. Thanks a mill!

Reply from DID Electrical
Brian was so easy to deal with and great recommendation

Reply from DID Electrical
Dimitar was very helpful in us choose our coffee machine. Excellent customer service.

Reply from DID Electrical
You didn’t have the item currently in stock

Reply from DID Electrical
Great customer services. As soon as we walked in the door a representative was straight over to assist .

Reply from DID Electrical

Reply from DID Electrical
Fantastic customer service. Went above what was required. Reece checked something out for me that wasn’t related to the initial purchase.

Reply from DID Electrical
We had a great experience at DID Clearwater thanks to Patrick. He helped us choose both our new TV and blender, and his knowledge was outstanding. He took the time to explain the different options clearly and made the whole process very easy.
Patrick was professional, friendly, and great fun to talk to. He really knows his stuff and gave us confidence that we were making the right choices.
Excellent customer service from start to finish — Patrick is a real credit to DID Clearwater. Highly recommended!
Thank you!

Reply from DID Electrical
I dealt with Rima in the Tallaght branch who was able to source the cooker I was interested in from within DID although not available in her branch. She was very knowledgeable and helpful in locating it.

Reply from DID Electrical
Not delivered on due date. Lack of communication by e-mail and no return phone call as promised

Reply from DID Electrical
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.