Digital ID Reviews 1,456

Daniel Watson is an amazing AM from Digital ID, cannot fault response times or product knowledge and always goes above and beyond.

Daniel Watson has been amazing start to finish!
with quick responses, clarifying details for me at CCS.
He has been professional, quick, efficient, quotes, po, spec sheets, information, order, tracking and been great help. Highly recommend him, Atif was very helpful and helped to solve most of the items I needed, loved speaking to Atif too and
Ben supported me with tracking.
Thank you to the team, I appreciate you guys!
Thanks for all your help, combined team work!

I have been using DigitalID's EasyBadge system since 2019 - amazingly simple systems to use. I just ping a message when resources are running low and always find them to be quick and uber efficient (shout out to Olivia Sharp), they know exactly what I'm waffling about and what I need and it all arrives the next day.
Solid company to do business with and highly recommend.

I have used Digital ID for over a year now and each time the service offered is second to none.

I would especially like to point out Sarah Qurashi. She is who I have been dealing with personally anytime I need assistance or sales related stuff and she is always eager to help and offers fantastic customer service.

I have nothing but positive things to say about Digital ID, highly recommended.

Dan and his team are top notch! Nothing is too much trouble and they are always on hand to quickly offer advice. I highly recommend Trade ID as a reliable, efficient supplier.

Love dealing with Danny he always gets stuff sorted quickly!

Sam Connor is our account manager and he has gone over and above to make sure that we are satisfied. Thanks Sam!

Jack Stanway was outstanding at dealing with the issues we raised with our ID printer. He offered step by step instructions on what to do but unfortunately they didn't work with the software I was using... However, he then provided an alternative and was nothing but helpful the whole time.

Thanks Jack!! :)

Great experience working with Nate, who understands our requirements and how FE college's operate. Worked with Digital ID over serval years and always great service.

Sarah and her team did an absolutely brilliant job with my order. Sarah initially listen to the needs of my company, she presented me with a number of options and offered me financially attractive options for me to choose from. Incredible customare service and honesty is truly their best policy! Thank you Sarah and team!

I needed a card printer for a deadline and purchased one from this company. Only then to be told that they were having problems with their ordering system so huge delay meaning I missed the deadline.

YOU NEED TO CHECK BEFORE PURCHASE THAT THEY CAN FULFILL THE ORDER

My gripe is that they should have said they could not fulfill the order before I paid for the item. Upon reviewing the reviews it appeared they had been experiencing problems for weeks.

I purchased a printer ribbon with the printer, this turned out to be the wrong printer ribbon costing £70 so now have to buy a new one because it was not compatible. Really poor. Wish I'd not purchased this printer from them. The whole order is now costing me over £800 just to print some ID cards for my staff.

Do not purchase from this company. Machine is faulty and they would not send a replacement. I have been waiting 9 weeks for a replacement to be sent but they will not send one and will not reply to emails. Scam of a company

I’ve not purchased yet, just made an enquiry for a magicard part.

I used live chat which was answered immediately by Olivia. A human.

My question required a check and was promised a response via email.
This happened shortly after.

Decent to see a company do what they say and me not needing to chase them.

Outstanding service from Leon and Daniel. I won't write 'War and Peace' but these guys are VERY knowledgeable on products. Always affable to deal with. Extremely responsive and never far away. Thank you both very much.

Placed an order that was showing in stock, finally received 6 weeks later. tried to phone many times(got fed up listening to the same George Ezra song). Tried to email many times, finally was lucky with online chat.
Poor communication unfortunately, had to buy elsewhere whilst waiting.

Great service, bought the Magicard 300 and this works well for us. Great product and prints good quality cards.

Would recommend Digital ID

I will never have a digital ID
I would rather take out all the founders of the WEF that is fairly easy than give any help to allow gains to me via digital ID

Fantastic experience, quick and easy. 10/10!

I have ordered a easybadge ribbon and been given a 2 week delivery date. After waiting 2 weeks, received another email with extra 1 month delivery date.
This is a joke, we cannot wait 2 months for ribbon to be delivered. Not recommending this company to but from.

Ben Edwards was massively helpful, nice and very prompt with calling me back after having a quick online chat. Its always refreshing getting such great support when its normally just bots