Telephoned to make appointment to discuss funeral plans for myself and husband (hopefully not in the near future) We were greeted by a very friendly lady who explained the plans. She was very helpf... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Having used Dignity for a pre paid plan for my Mother sixteen years ago my husband and I decided that we would like to arrange our own funerals so that our children are relieved of the stress at su... See more
Company replied
Funeral Directors, J H Kenyon, Fulham Broadway Our experience for our dearest Mum’s funeral went so smoothly and the service we received was truly exceptional. Our heartfelt thanks go to Debb... See more
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Ross was kind and considerate, taking the time to explain things. His friendly manner put me at ease and it was a pleasant experience, as opposed to the stress and anxiety of dealing with a funeral... See more
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Company details
Written by the company
Dignity is one of the UK’s most trusted providers of Funeral Services and Prepaid Funeral Plans, serving over 800 local communities nationwide.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 0719
- www.dignityfunerals.co.uk
4.8
Excellent
4K reviews
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Friendly polite and caring
July 23, 2026
Reply from Dignity Funerals
Dear Customer,
We're truly happy to hear such kind words. Thank you for sharing your positive experience with us; we greatly appreciate it.
Funeral plan
Went to Ernest Brigham and Kneeshaw in Bridlington on recommendation to plan my funeral. It is quite surreal and creepy to plan your last hours, but Vicky was compassionate and professional and everything was arranged to my satisfaction. I am confident that my family will be treated with the same care and professionalism when the time comes.
July 17, 2026
Reply from Dignity Funerals
Dear Katherine,
We truly appreciate you sharing your experience.
We understand that planning for the future can be a sensitive process, and we are glad that Vicky and the team at Ernest Brigham and Kneeshaw provided compassionate and professional assistance. We'll pass on your kind comments to them.
Reply from Dignity Funerals
Dear John,
We're so glad to hear that we were able to assist you promptly and effectively. Thank you for your wonderful feedback.
Everything was explained and the staff…
Everything was explained and the staff were lovely
July 22, 2026
Reply from Dignity Funerals
Dear Pauline,
We're so glad our team provided clear explanations and excellent service. We appreciate your kind words.
Helpful staff
Helpful staff, explained the terms to me well, taking into account my disability.
July 14, 2026
Reply from Dignity Funerals
Dear Michael,
We're happy to hear our staff provided helpful explanations, and offered the support you needed regarding your disability. We appreciate your positive feedback.
Dee, at Cobbolts St Neots
I am so pleased with Dee at Cobbolts St Neots. From beginning to end she has been fantastic, she is so helpful in every way and certainly knows her job too. She has helped me get through when things were tough with a smile on her face and a little chat that was needed. My mum was definately in the best hands so much so that I have now paid for a funeral plan for myself. Thank you so much Dee.
July 21, 2026
Reply from Dignity Funerals
Dear Anne,
We are so pleased to hear about your positive experience during such a difficult time. It means a great deal to us that Dee and the Cobbolts St Neots team provided comfort and support. We truly appreciate your kind words and trust.
A simple and efficient system
A simple, and efficient system. A helpful and experienced person did all the paperwork.
July 20, 2026
Reply from Dignity Funerals
Dear David,
We're so glad our system and team made your experience efficient and helpful. We appreciate your kind words.
Reply from Dignity Funerals
Dear Ken,
We are so happy to hear that our team was very helpful for you. We truly appreciate your positive feedback.
I have nothing further to add
I have nothing further to add. I had a very successful meeting that went as I expected.
July 14, 2026
Reply from Dignity Funerals
Dear Linda,
We're happy to hear your meeting was successful and met your expectations. We appreciate your feedback.
⁸service Chloe gave was so professional and good..
⁸I thought you did a great job everything explained so well. I felt very relaxed and respected.
I will tell others about your services.
July 14, 2026
Reply from Dignity Funerals
Dear Meloney,
We're so glad to hear that Chloe provided a relaxing and respectful experience with clear explanations. We'll pass on your comments to her.
We appreciate you sharing your positive feedback and recommending our services.
Emma looked after my affairs…
Emma looked after my affairs professionally with compassion from start to finish,,,Thank-you,,,
July 13, 2026
Reply from Dignity Funerals
Dear Susan,
We are so pleased to hear about your positive experience and the compassionate support you received from Emma. We truly appreciate your kind words.
Clear information whilst allowing us to…
Clear information whilst allowing us to make our personal choices.
Everything explained and laid out well in the brochure and handled well by the funeral representative.
July 20, 2026
Reply from Dignity Funerals
Dear Mr Litchfield,
We truly appreciate your kind words. We are glad the information and supported provided was clear and allowed for personal choices.
Very helpful staff
Very helpful staff, not rushed at all. I have had previous experience with this undertakers and have always recommended them
July 20, 2026
Reply from Dignity Funerals
Dear Ruth,
We are so grateful for your kind words and continued trust in our services. We are glad our staff provided helpful and unhurried support.
Good communication skills by staff,
July 20, 2026
Reply from Dignity Funerals
Dear Rosemary,
We're so glad to hear that our staff's communication skills made a positive impression on you. We truly appreciate your kind words.
They were helpful and i understood…
They were helpful and i understood eveything thank you
July 20, 2026
Reply from Dignity Funerals
Dear Donna,
We're happy to hear we could help and clarify everything for you. We appreciate your kind words.
F E J Green & Sons Funeral Directors - Basildon
My Dad passed away on the 8th June.
I visited F E J Green & Sons to arrange the funeral as they had previously done the arrangements for my step Mum.
Dave Bell handled all the arrangements and organised everything from start to finish, thank you Dave.
The service was very smooth and polished with the Rev. John Kennett leading the service and tributes.
Everyone who attended said how good the service was.
From bringing Dad home the night before, getting Dad and the family to the crematorium, the service, the flowers, getting home again, and finally collecting Dad's ashes today everything ran smoothly.
Many other people were involved in making it all happen, so a big thank you to them for giving Dad a good send off.
July 1, 2026
Unprompted review
Reply from Dignity Funerals
Dear RJ,
We are truly sorry for your loss and appreciate you sharing your experience during such a difficult time. We are glad to hear that everything ran smoothly and that Dave and the F E J Green & Sons team provided a good send-off for your Dad. Your kind words mean a great deal to our team.
Michael was excellent in service and…
Michael was excellent in service and explained everything perfectly
July 13, 2026
Reply from Dignity Funerals
Dear Tim,
We're so glad to hear Michael provided such excellent service and clear explanations. We appreciate your positive feedback.
Reply from Dignity Funerals
Dear Customer,
We are so happy to hear that our team member was kind and helpful. We truly appreciate your wonderful feedback.
Reply from Dignity Funerals
Dear Martin,
We're happy to hear we met your expectations with our product and pricing. We appreciate your positive feedback.
Great and friendly service.
Great and friendly service.
Already been in for quick chat and get leaflet.
Very quick and easy.
So much better speaking to people who will deal with my body.
Had quite a giggle doing paperwork
July 20, 2026
Reply from Dignity Funerals
Dear Ben,
We're so glad you found our service friendly and efficient, and that we could make the paperwork a bit more enjoyable for you! We appreciate your kind words.
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