Telephoned to make appointment to discuss funeral plans for myself and husband (hopefully not in the near future) We were greeted by a very friendly lady who explained the plans. She was very helpf... See more
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Review summary
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Having used Dignity for a pre paid plan for my Mother sixteen years ago my husband and I decided that we would like to arrange our own funerals so that our children are relieved of the stress at su... See more
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Funeral Directors, J H Kenyon, Fulham Broadway Our experience for our dearest Mum’s funeral went so smoothly and the service we received was truly exceptional. Our heartfelt thanks go to Debb... See more
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Ross was kind and considerate, taking the time to explain things. His friendly manner put me at ease and it was a pleasant experience, as opposed to the stress and anxiety of dealing with a funeral... See more
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Company details
Written by the company
Dignity is one of the UK’s most trusted providers of Funeral Services and Prepaid Funeral Plans, serving over 800 local communities nationwide.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 0719
- www.dignityfunerals.co.uk
4.8
Excellent
4K reviews
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Very easy process start to finish
Very easy process, informative, friendly staff and extremely confident in their roles with of course the added benefit of now being covered thank you
July 13, 2026
Reply from Dignity Funerals
Dear Customer,
We're so happy to hear that our process was easy and our staff were informative and friendly. We appreciate your kind words.
J H Kenyon, Fulham, London
Funeral Directors, J H Kenyon, Fulham Broadway
Our experience for our dearest Mum’s funeral went so smoothly and the service we received was truly exceptional. Our heartfelt thanks go to Debbie Whelan and her team. Everything was taken care of with empathy and professionalism.
The funeral was held at Putney Vale on 13th July for Patricia Moggridge.
Carol, Stephen, Geoffrey and Julia Moggridge
July 13, 2026
Unprompted review
Reply from Dignity Funerals
Dear Carol and the Moggridge family,
We are deeply touched by your kind words during such a difficult time. We are honoured to have supported your family and that Debbie and her team provided a smooth, empathetic, and professional service for your mum, Patricia.
Reply from Dignity Funerals
Dear Mr Stanney,
We're happy to hear that you found the process straightforward and simple. We appreciate your positive feedback.
Reply from Dignity Funerals
Dear Julie,
We're so happy to hear that our professionalism and care resonated with you. Thank you for your wonderful feedback.
The staff was kind and hospitable and…
The staff was kind and hospitable and explained the process in an easy to understand way
July 3, 2026
Reply from Dignity Funerals
Dear Enid,
We are so happy to hear our team provided clear and kind assistance. Thank you for your wonderful feedback.
My funeral plan consultant Kirsty was…
My funeral plan consultant Kirsty was so helpful and friendly. It was so easy to set up and all while having a nice cup of tea!
July 10, 2026
Reply from Dignity Funerals
Dear Alan,
We're so glad to hear that Kirsty provided such a helpful and friendly service, making the process easy for you. Thank you for your kind words.
A big thank you to Sam who made our…
A big thank you to Sam who made our experience so much easier than it could have been. Very professional and empathetic. Thank you Dignity.
June 29, 2026
Reply from Dignity Funerals
Dear Linda,
We are so glad to hear that Sam provided you with such professional and empathetic support during a difficult time. We appreciate your kind words.
All of it ,the staff at George Webbs…
All of it ,the staff at George Webbs are so helpful polite and make you fell so welcome and at ease could ask for any thing better
July 1, 2026
Reply from Dignity Funerals
Dear Gillian,
We're so glad to hear the George Webb team made you feel welcome and at ease. We appreciate your kind words.
Straightforward and clearly explained process by very pleasant and helpful advisor
All was clearly explained and I was given a range of options no question was any trouble to clarify - I was very happy with the advice given and your advisor Abigail was very pleasant and helpful - I have no issues and the process of booking a funeral plan was very straight forward- thank you
July 8, 2026
Reply from Dignity Funerals
Dear Paul,
We are so pleased to hear that Abigail provided clear explanations and helpful options when arranging your funeral plan. We appreciate your kind words about her service.
Reply from Dignity Funerals
Dear Customer,
We are so glad to hear about your positive experience with Rob and his team. We appreciate your feedback.
Easy fully Explained in a caring way
Explained fully all aspects in a caring proffesional manner and answered fully any questions I had . Also offered other plans so you were clear of all options
July 3, 2026
Reply from Dignity Funerals
Dear Sallieann,
We're delighted to hear that our team provided clear explanations and thoroughly answered all your questions, ensuring you understood every option. We appreciate your positive feedback.
All booked up
Very well explained nice surroundings very calm staff making the experience very pleasant at Barbers funeral directors norwich
July 7, 2026
Reply from Dignity Funerals
Dear Bryan,
We're so grateful for your kind words regarding the Barbers' team and their service. We are glad they provided a positive experience.
Laird & McMillan
Laird & McMillan - Netherlee Branch - the Staff were fantastic, Elaine and Jackie were extremely helpful and informative. We were then redirected to Lauren, who went through the Funeral Planning process very professionally. Confirmation of all arrangements was done by Adam, as Lauren was unavailable for our follow up appointment. Both were extremely good at doing their job. We were extremely impressed by the efficiency of all the Staff involved.
July 10, 2026
Unprompted review
Reply from Dignity Funerals
Dear Customer,
We're so grateful for your kind words and positive feedback about the team at Laird & McMillan. We're pleased that our team provided the helpful and professional support you needed.
My funeral plan
My funeral plan consultant Kirsty was very helpful and explained things clearly. She was patient and understanding and I didn’t feel pressured to decide on the purchase and it was very easy and straight forward to set up .
July 10, 2026
Reply from Dignity Funerals
Dear Janet,
We're so pleased to hear about your positive experience with Kirsty. We always aim for clear, patient, and pressure-free service. Thank you for your kind words.
Chelsea at Highfield funeral directors…
Chelsea at Highfield funeral directors was really helpful and knowledgeable and explained everything thoroughly.
July 10, 2026
Reply from Dignity Funerals
Dear Susan,
We're so glad to hear Chelsea and the Highfield team provided such helpful and thorough support. Thank you for your kind words.
John was very helpful and explained…
John was very helpful and explained everything fully. Very friendly and approachable.
Didn’t feel any pressures to purchase anything I didn’t want. Thank you. X
July 10, 2026
Reply from Dignity Funerals
Dear Angie,
We're so happy to hear that John and his team provided such a helpful and friendly experience, ensuring you felt no pressure. We appreciate your kind words.
Stress free funeral
Having used Dignity for a pre paid plan for my Mother sixteen years ago my husband and I decided that we would like to arrange our own funerals so that our children are relieved of the stress at such times as we were.
Anna in Hertford was charming informative and very professional with her advice and knowledge and we feel confident that our plans will be followed
We are hoping that we don't have to activate the plans too soon but thank you
Jeanette and John Lester
July 10, 2026
Reply from Dignity Funerals
Dear Jeanette and John,
We are so pleased to hear that Anna provided you with such a positive and reassuring experience. It's wonderful to know that she offered helpful and professional guidance. We appreciate you sharing your confidence in our plans.
Your representative
Your representative, Ms Aletia Parker, was very kind and helpful. Explaining everything as we went along. This made the whole experience a pleasant and enjoyable afternoon.
July 7, 2026
Reply from Dignity Funerals
Dear Tim,
We are so happy to hear that Aletia provided you with such a pleasant and enjoyable experience. We appreciate your kind words.
Dani was lovely
Dani was lovely ! She made the whole funeral planning experience calm and efficient with a little bit of fun on the side !
July 9, 2026
Reply from Dignity Funerals
Dear Elaine,
We're so glad to hear that Dani provided such calm and efficiency. We appreciate your kind words.
Hassle free
Hassle free, and no pressure. Things were explained fully making it easier to come to a worthwhile decision
July 2, 2026
Reply from Dignity Funerals
Dear Dominic,
We're so glad to hear that your experience was straightforward and that our explanations helped you make an informed decision. We appreciate your kind words.
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