Direct-Vet.com Reviews 

15
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

1.9

Poor

TrustScore 2 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(15)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

not good emplooyess who dpoesnt afraid pets and they do not listen your advice or warnings

Wat een vreselijke ervaring. We gingen erheen met twee katten. Ze kon onze kat niet vaccineren. Ze was doodsbang voor onze kat, terwijl onze kat erg gestrest was. Toen vroeg ze om hulp, maar ze drongen erg aan. Ik zei dat ik moest stoppen, dat ze hem de tijd moesten geven, dat het niet zou werken, maar ze negeerden me twee keer. Daardoor werd ik vreselijk gekrabd door mijn kat en ik ben zwanger, dus moest ik met pijn naar een huisarts om me te laten vaccineren en controleren. Ze doen er alles aan om zichzelf te beschermen, maar ze hebben mijn waarschuwingen twee keer niet gehoord! Ze zei zelfs dat ze niet wilde dat de kat haar zou krabben, maar ik raakte gewond terwijl ik zwanger was. Ze hebben personeel nodig dat weet hoe ze met huisdieren moeten omgaan en er niet bang voor is. Ik en mijn ongeboren baby hebben dit allemaal moeten doorstaan ​​vanwege hen.Ze zeiden dat we hem medicijnen konden geven om hem te kalmeren, dat hadden ze eerder ook al zonder toestemming gedaan. Gelukkig was ik in de kamer en kon ik daar in ieder geval nee tegen zeggen, want die medicijnen zijn zwaar en zouden niet zo vaak gebruikt moeten worden omdat hun medewerker bang is.

Terrible experience I had. We went there with two cats. She could not vaccinate our cat.She was so afraid of our cat when our cart was so stressed.Then she asked for someone to help but they forced a lot I said stop now, give him time it wont work and they ignored me two times so i got scratched by my cat so badly and I am pregnant so i had to go to home doctor in pain to get vaccinated and checked.They do everything to protect themself but they did not hear me warning twice! She was even telling me that she wont allowed cat scratching her but i got hurt while i am pregnant. They need employees who knows how to deal with pets and not afraid of them.Me and my unbornbaby had to handle it because of them.They said we can give medicine to calm him down thats what they did before without permission and i was luckily inside of room to say no for that at least because those medicines are heavy and should not be used so often because their employee is afraid.

January 23, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

Lack of responsibility and empathy

Order 4932. Lack of responsibility and empathy. I’ve been using them already twice and didn’t have complains, but ordered a vital and important medicine for my pet. However since a week a status is not changed and of course they don’t respond to any emails and comments. Is it so difficult to respond?Such a horrible service…

March 20, 2024
Unprompted review
Show reviews in all languages. (15 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look