Direct2florist Reviews 

38,109
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,560 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally smooth online ordering process and the stunning, fresh floral arrangements delivered directly to their friends and family members. People consistently appreciate the prompt delivery service, incredibly helpful support, and the wonderful ability to send beautiful bouquets even at very short notice. However, some customers also noted occasional delivery delays or packages arriving on the wrong day instead of the scheduled celebration date. A few consumers also mentioned occasional minor discrepancies regarding the packaging presentation or items not entirely matching the original online description provided.

What people talk about most

Product

Users describe positive interactions with product, frequently noting that the floral arrangements are fresh,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that orders arrived... See more

Service

Reviewers mention positive feedback about service, highlighting the fast and efficient online ordering... See more

Order

Clients share positive opinions on order, highlighting a consistently simple, quick, and reliable online... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the fresh arrangements and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to circumstances out of their control it looked like we were not going to get our flowers on the day we had hoped. Amazingly well past the last minute we got them sometime early evening from ano... See more

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

Fabulous service from start to finish. Id forgot to mention on the order that I needed the flowers delivered before 1pm. But nothing was too much trouble it was all in hand. Personal service. Will def... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(38,109)

1,509 reviews in the last 12 months

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Rated 5 out of 5 stars

Direct2florist

I have used Direct2florist a few times now.
The website is easy to navigate.
I like that when you put in the recipient’s postcode, there is then a list of florists that deliver within that postcode.

Often of course you are selecting a florist blindly but that doesn’t matter as you are selecting a bouquet etc from pictures that go out to all the participating florists anyway which means the quality is guaranteed.

Some florists give you the opportunity to select “florists choice” which I did on my latest purchase and I was really pleased when I saw the finished product.
(The recipient sent me photos).

I like that you have the chance on your order to ask for/omit certain flowers.

The benefit of the drop down list of florists when you enter the postcode is that if you happen to be ordering again in that area you can give repeat business to a particular florist if you’ve been happy with previous orders.

I would highly recommend you give this business a try.

August 20, 2026
Rated 5 out of 5 stars

Fantastic arrangement

Fantastic arrangement, beautiful colours, recipient very happy.
Easy to order and pay.
Delivery as requested.
( ordered in mainland Britain for delivery in Northern Ireland)

August 21, 2026
Rated 5 out of 5 stars

Site easy to use

Site easy to use. I asked for a specific item on card which was done for me and flowers were fresh, as described and nicely prepared

August 21, 2026
Rated 5 out of 5 stars

Due to circumstances out of their…

Due to circumstances out of their control it looked like we were not going to get our flowers on the day we had hoped.
Amazingly well past the last minute we got them sometime early evening from another florist that P&M had somehow organised.
Was truly amazed

August 22, 2026
Rated 5 out of 5 stars

Great service.

Great service.
Nice arrangement, very close to image on website
Timely delivery for next day.
My Aunt was deighted to recieve the flowers on her birthday!!!

August 19, 2026
Rated 2 out of 5 stars

Not delivered on requested day

Asked for the flowers to be delivered on 19th August my daughter’s birthday, it wasn’t! It was delivered on 20th August. There was no communication from them, I left two messages on 19th no response whatsoever. I then called overall customer service and they said they would sort it; I did ask for a refund but nothing.
I’ve seen the flowers and they were very disappointing contents and size wise considering they cost over £50

August 20, 2026

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