This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent and efficient service. Delivered early in the day too. Very easy to use, will use again and recommend to family and friends. I managed to order from my sister in law's favourite florist whic... See more
The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more
I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more
Company details
Written by the company
Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.
Contact info
2 Ormrod Street, BL4 7DW, Farnworth, United Kingdom
- +44 (0) 1204 452 000
- trustpilot@direct2florist.com
- www.direct2florist.co.uk
4.8
Excellent
38K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have previously gone for box flowers…
I have previously gone for box flowers & this was the first time I went with direct florists. A much better experience of flowers arriving exactly as you want them to be. Not in bud in a box!
Delivery service was spot on, I requested morning & they delivered in the morning. The bouquet was exactly as I’d hoped for my sisters 50th birthday.
July 22, 2026
The customer service is brilliant and…
The customer service is brilliant and the floral arrangement ordered was beautiful. Definitely use them again
July 23, 2026
As a funeral is a sad time
As a funeral is a sad time, we need those who represent our loss to be of their best, as Buds of may has.
July 22, 2026
Recipient said they were absolutely…
Recipient said the flowers were absolutely beautiful and they were delivered on time. Thank you
July 21, 2026
Item was not received by recipient.
October 16, 2025
Helpful and efficient
July 21, 2026
Consistency and reliability are most important.
Consistency and reliability are most important when conveying sympathy or congratulations to loved ones. Direct2florist can be counted on for both.
July 22, 2026
I would highly recommend this…
I would highly recommend this company!!!
Where do I even start!
They was hand delivered and looked incredible. They experienced a problem with the delivery vehicle and still delivered on time with a phone call saying sorry that was not needed at all as I completely understand. The flowered was incredible and made the occasion perfect!!
July 21, 2026
Was quick and efficient from ordering…
Was quick and efficient from ordering to delivery.
July 18, 2026
Delivered with care
Delivered with care. Good quality flowers. Easy to order. Communication excellent.
July 18, 2026
Excellent
The florist called me to rearrange delivery so s to ensure the freshest of flowers. My son and his husband were thrilled with them. Thank you
July 16, 2026
The flowers were beautiful Mrs Milne…
The flowers were beautiful Mrs Milne said. Delivered as asked
July 15, 2026
Consistently reliable service and quality.
Excellent quality flowers and reliable delivery. In addition it's always good to be able to support local suppliers.
July 17, 2026
excellent service thankyou
July 17, 2026
My No.1 provider for festive flowers!
Every bouquet has been utterly SUPERB! These are my go-to Florists & have NEVER been a disappointment: highly recommended!
July 16, 2026
This is the second time I've used…
This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flowers they received. They shared photographs with me and I was impressed with the quality and abundance of the arrangements. Would not hesitate to use Direct2Florist again for sending flowers away from home.
July 15, 2026
Beautiful flowers in good condition
July 13, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.