This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent and efficient service. Delivered early in the day too. Very easy to use, will use again and recommend to family and friends. I managed to order from my sister in law's favourite florist whic... See more
The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more
I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more
Company details
Written by the company
Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.
Contact info
2 Ormrod Street, BL4 7DW, Farnworth, United Kingdom
- +44 (0) 1204 452 000
- trustpilot@direct2florist.com
- www.direct2florist.co.uk
4.8
Excellent
38K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient and professional service…
Efficient and professional service Flowers were loved by recipient
July 4, 2026
Easy and nice flowers but maybe a tad…
Easy and nice flowers but maybe a tad bit expensive.
October 7, 2025
The flowers arrived on time and my…
The flowers arrived on time and my friend was delighted with them
July 2, 2026
Fantastic company with brilliant…
Fantastic company with brilliant customer service. Would highly recommend.
June 30, 2026
Great service
I gave the florist the wrong address for delivery and after a phone conversation the lovely Lynn from Ferguson Florists in Dunfermline sorted it out and redelivered. Great service
July 1, 2026
Beautiful flowers and delivered on time
July 1, 2026
Excellent service
Excellent service, beautiful flowers and spot on delivery. Many thanks.
June 30, 2026
Flowers for a friend
I ordered flowers for my friend as her mam had passed away, ordered them on the morning and they were delivered the same afternoon, very happy with this service
June 29, 2026
Easy and Reliable Flower Delivery
Easy and reliable flower service from the online ordering process from Australia, for a delivery in the UK. The flowers were received positively for a very poignant occasion on time and with care.
Thank you
July 1, 2026
Amazing service
Tom Hodges Team went above and beyond to deliver flowers to my elderly relative.
A HUGE. Thank you. Gary (New Zealand)
July 1, 2026
Transaction excellent
Transaction excellent. Ordered flowers direct online from Ireland for family birthday in UK. Updated re order. Highly recommend.
July 1, 2026
Pretty blooms…
Flowers were beautiful only one complaint was l didn’t receive confirmation email until the next day so I was concerned that they hadn’t been delivered on the correct date
June 28, 2026
Fantastic service.
From start to finish, everything went so smoothly. All the flower displays are gorgeous. The bouquet I chose was delivered exactly on time as promised. My friend was thrilled with them, and also the add on gift of chocolates. I love the fact that I am helping local florists.
June 29, 2026
Happy Shopper
Sent flowers for a Diamond Wedding Celebration.Easy to choose from large assortment.
I didn't actually see them but my friend said they were beautiful.
Easy to use and order from,would definately buy again.
June 29, 2026
Had a great experience
Had a great experience. Was able to order the night before with a local florist. Website easy tonus The recipient loved the flowers, they were even more beautiful than the photos.
June 29, 2026
Thanks you for getting the bouquet to…
Thanks you for getting the bouquet to undertaker on time.Flowers were very pretty.
June 24, 2026
Same day service
Same day service, beautiful flowers. First time I have used this florist, and would recommend highly.
June 24, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.