Direct2florist Reviews 

38,057
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,711 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally seamless online ordering process on the website and the stunning quality of fresh floral arrangements. Consumers consistently note that all deliveries arrive promptly and precisely on schedule for memorable family celebrations, funerals, and milestone events. Some reviewers were not happy with occasional delivery delays, unexpected shipping complications, and frustrating issues regarding completely incorrect dates. A few other individuals also mentioned that certain bouquets deteriorated rather quickly after arrival or did not fully match initial expectations.

What people talk about most

Product

Customers had positive experiences with product, often describing the floral arrangements as absolutely... See more

Delivery service

People report positive experiences with delivery_service, highlighting reliable and prompt service. Consumers... See more

Service

Reviewers mention positive feedback about service, highlighting efficient and reliable experiences when... See more

Order

Users describe positive satisfaction with the order process, highlighting that it is quick, simple, and easy... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

Excellent and efficient service. Delivered early in the day too. Very easy to use, will use again and recommend to family and friends. I managed to order from my sister in law's favourite florist whic... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,057)

1,638 reviews in the last 12 months

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Rated 5 out of 5 stars

Basket of flowers

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent.
I chose a basket of flowers for my dad, so he wouldn’t need a vase. He said they were lovely, but I have to take his word for that as I didn’t see the delivered flower arrangement.

June 19, 2026
Rated 5 out of 5 stars

Speedy delivery.

Flowers & Chocolates sent from an Australian friend to UK friend within the same day, very grateful how quickly they received them.

June 16, 2026
Rated 5 out of 5 stars

I was really impressed with the…

I was really impressed with the same-day flower delivery service from Direct2florist. The flowers arrived on time, beautifully arranged, and looked even better than the photos online. The ordering process was simple, and it was great knowing the bouquet was created by a local florist. Excellent quality, reliable delivery, and fantastic customer service – I would definitely use Direct2florist again and highly recommend them.

June 16, 2026
Rated 5 out of 5 stars

Easy to order online

Easy to order online, left lovely bouquet with the neighbour as we were out when delivering. Text to update on delivery. Great service and good value.

June 12, 2026
Rated 5 out of 5 stars

Reliable

Easy to order , and when the florist wasnt available, an alternative florist was organised

June 13, 2026
Rated 5 out of 5 stars

1st class

I’ve ordered acouple of times now from direct2florist now and the service is impeccable and the flowers are beautiful and still blooming
1st class service
1st class flowers
Thank you

June 12, 2026

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