Direct2florist Reviews 

38,055
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,711 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is remarkably smooth and simple, allowing them to send wonderful gifts to loved ones effortlessly. People also deeply appreciate the prompt and reliable delivery service, consistently noting that floral arrangements arrive exceptionally fresh and precisely when expected. Some people were dissatisfied with occasional delivery delays, mentioning instances where packages arrived late or on the completely wrong date. A few reviewers also noted that specific flower arrangements did not fully match the expected presentation style or unfortunately suffered from premature fading after arrival.

What people talk about most

Product

Customers had positive experiences with product, often describing the floral arrangements as absolutely... See more

Delivery service

People report positive experiences with delivery_service, highlighting reliable and prompt service. Consumers... See more

Service

Reviewers mention positive feedback about service, highlighting efficient and reliable experiences when... See more

Order

Users describe positive satisfaction with the order process, highlighting that it is quick, simple, and easy... See more

Quality

Consumers find quality to be a source of great satisfaction and delight. Reviewers consistently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

Excellent and efficient service. Delivered early in the day too. Very easy to use, will use again and recommend to family and friends. I managed to order from my sister in law's favourite florist whic... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,055)

1,636 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!!

send the flowers to my mother-in-law, she received the color i asked for and the flowers arrived quickly and fresh. She was super moved by it and now i am in the good list haha

June 6, 2026
Rated 5 out of 5 stars

I ordered flowers from overseas in…

I ordered flowers from overseas in Canada for my Aunts birthday. I was a little apprehensive as never used this florist before. She sent me a picture of them after she received. They were beautifully done and she absolutely loved the arrangement. I was very satisfied with them.

May 25, 2026
Rated 5 out of 5 stars

Perfect birthday gift

The flowers were rather a late birthday gift. I was able to order them for next day delivery. My friend was thrilled and sent me a photo to show how beautiful the small arrangement was. Perfect.

April 21, 2026
Rated 4 out of 5 stars

Beautiful flowers, delivered on time.

The flowers were delivered on time and the recipients said they were beautiful. The only minor niggle was that it took me a few attempts to fill in the form on the website, as it did not seem very clear what one had to do when.

June 1, 2026
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers. Recipient was over the moon with her flowers. Easy to order. Great customer service and delivery.
Thank you so much for your efficiency, quality of flowers and great customer service.

June 1, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, the flowers were beautiful. I would definitely order flowers this way again. A much better experience than using Interflora.

June 1, 2026
Rated 5 out of 5 stars

As usual the flowers I ordered arrived…

As usual the flowers I ordered arrived nice and early in a beautiful condition nice and fresh, the person that they was for was over the moon with them and sent photos to everyone, and at a good price as well, thanks.

May 29, 2026
Rated 5 out of 5 stars

Chandlers are the best florist I

Chandlers are the best florist in our area, the quality of the flowers are excellent and they are so beautifully arranged, the flowers last a long time as well. Would always use and recommend Chandlers.

May 27, 2026

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