Discountbicycles Reviews 

233
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Stay well clear! Ordered a bike and luckily it did actually turn up, but by the we got it set up it was a few months later - we had to take it for a service at a local bike shop who said the wheel... See more

Rated 1 out of 5 stars

Ordered mudguards on 15th December, listed as dispatched the same day on an email, but never received. Attempted to contact the company by email three times, by the form on their website, and... See more

Rated 1 out of 5 stars

Ordered a bike trailer 3 weeks ago. Phoned to obtain a delivery date - was told 'next Monday' Order didn't arrive... Now emails to the company are being bounced back and their contact phone number... See more

Rated 1 out of 5 stars

Paid extra for delivery date but bike did not show up until days later. When arrived warning on box saying warranty is invalid unless pre assembled which it wasn't. Returned at my own expense but... See more

Company details

  1. Bicycle Store

Information provided by various external sources

London, (UK) Online Store / Shop / Retailer for Mountain Bikes, Ladies Cycles, Hybrid Bicycles, Road Racers, Tandems, Trikes, Tricycles, BMX, Racing and Dual Suspension. Also a great range of Cycling Gear, Clothes, Accessories, Parts and Components


Contact info

1.7

Bad

TrustScore 1.5 out of 5

233 reviews

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1.7

All reviews

(233)

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Rated 5 out of 5 stars

bicycle basket

Ecellent product, quick delivery & great price,
Wanted this product for a mobility scooter, Looked around at many shops & sites but could not find anything to suite the required purpose.
This bicycle basket was perfect, many thanks.

July 15, 2011
Unprompted review
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Rated 5 out of 5 stars

Great Service and very efficent

I bhave bought several items now from this company , i am new to road biking so getting all my gear together has been a bit of a headache, however using discount bicycles has been a great help . I had great service and great items in quick time. Thanks again

July 11, 2011
Unprompted review
Rated 1 out of 5 stars

Awful staff, rude and unhelpful

I ordered a trail gator from this 'company' with free next day delivery. When the item didn't arrive the following day, or the day after I rang the number on the email, and after a short conservation, the man on the other end started to turn nasty, stating it wasn't his issue or his dept. When asked for his name, he hung up on me. I then found the number for customer services, and got nowhere once again, ending with '[name removed]' on the other end hanging up on me. Now looking at the other reviews, I can see that this is the standard of customer care you can expect from this company. Buyer beware..any problems with your item may result in a serious headache for you!

July 9, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent

great price, quick free delivery, just need you to teach my child to ride his bike now!!

June 29, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic

Wanted a particular product and searched for it on Google shopping. Did not know about discountbicycle but that they had the lowest price. Took a chance and was very satisfied.
Product came in excellent condition through dependable delivery service.
Very pleased and will purchase from company again.

June 20, 2011
Unprompted review
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Rated 5 out of 5 stars

Faye & Daddy

My daddy bought a trail gator bar to take me out on my bike. The next day (free delivery) he used it to take me to feed the ducks.

Excellent service will def. use again.

June 15, 2011
Unprompted review
Rated 5 out of 5 stars

10 out 10

Fantastic service and fast delivery. Much cheaper than other companys

June 15, 2011
Unprompted review
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Rated 5 out of 5 stars

Great Experience

purchased a few items from this site and all can is top notch. Fast service, well packed, will use them again so make sure you do ;)

June 15, 2011
Unprompted review
Rated 5 out of 5 stars

10 out of 10

Fantastic service and delivery! I can't wait to purchase a bike for myself as the first was for my daughter, I did email the company immediately the bike was delivered to express my delight and satisfaction with the quality of the product and the process from ordering to delivery! Thank you and i will DEFINITELY recommend you to others!

June 15, 2011
Unprompted review
Rated 5 out of 5 stars

Great experience!

I bought an helmet for my young child and the overall experience was extremekly positive. I was kept well informed from the mon=ment I press buy to the day the good was delivered. All on time and in perfect condition. Thank you and well done!

June 13, 2011
Unprompted review
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Rated 5 out of 5 stars

Very impressed

Order was quick, easy and better value than anywhere else.
Free delivery (one shot - so get sent to your work address!) was a nice round off.

Would recommend :)

June 1, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service

Was first time using discount bicycles and found the website easy to use. My order was dealt with quickly and delivery was fast. I would recommend and use again!

June 1, 2011
Unprompted review
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Rated 3 out of 5 stars

Good product slow service

Bought a trailgator advertised as next day delivery but had to chase them up after a week to find out where it was. Was informed it was being dispatched that day (surprise surprise!) and it arrived the next day. In total it took 8 days to deliver. The product itself was a very good price so I guess it's a trade off between cost and service.

May 20, 2011
Unprompted review
Rated 5 out of 5 stars

Always reliable

I bought my bike from Discount Bicycles and now have jsut bought a new lock. The website is very user-friendly and the lock was delivered promptly and was very well-packaged. I did a fair bit of research on this item and Discount Bikes offered the best price as well.

May 18, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I made my first order with this company and it was easy from start to finish. The website is easy to navigate and delivery was fast and efficient. I will be ordering more in the very near future!

April 16, 2011
Unprompted review

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