While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I called to find out when we will see CBS and the rest of our local programming. They said they are negotiating. ( Yea since Musk purchased dish). I said are you really he said OH Yes. Same as when... See more

Rated 1 out of 5 stars

My elderly father has been trying for months to cancel his service. He has called multiple times, but Dish continues to bill him every month. It never seems to end. I just received another bill for $1... See more

Rated 1 out of 5 stars

Eugenio ni deveria de recomendar esto. Me robaron el dinero y no se pudo aser la instalación. Cuando llame para mi rembolso nadie supo darme una explicación.no caigan en las mentiras de esta gente me... See more

Rated 1 out of 5 stars

Absolutely maddening. Made one phone call to ask about seniors who are 35 year customers getting a price break. They sent a rep out and "gave me" the hopper and better, cheaper programming-----NOT!... See more

Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(170)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They have technicians that steal when…

They have technicians that steal when they come in your house to I stall equipment or do upgrades. Today a technician came into our house for an upgrade as we needed a other joey. He had no reason to touch our sons Xboxes. He stoled the cords off both Xboxes. Our sons went to play their Xboxes right after he left and their cords were missing. We called dish and got the run around. The technician says he never saw the cords. That's a bold face LIE !!! The Dish technician was the only other person in our house this morning 9/2/19. How many other people has he stoled from when installing. He lied when he got caught.

September 2, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

They customer service suck the …

They customer service suck the supervisor suck technical department Suck they don’t help u they just kept telling me they understand I trying to understand why they wasn’t helping me with my problems can wait till my 24 month is done I am done with them wouldn’t recommend them to no one not even my worst enemy that how bad they are

August 15, 2019
Unprompted review
Rated 1 out of 5 stars

Good Ridden's After Over 15 Years!

And it took the Surpervisor's Supervisor to go to our records and see that we did not upgrade, but the replacement part did not work and so Dish sent us an upgrade. So NO we did NOT owe them a Cancellation fee! But we had to pay them! for the shipping labels! And they lied about HBO. The reason why they are not carrying HBO is because Direct bought HBO. TV quality is FAR superior with our new Direct, AND we get more stations, ect, for Less!

August 13, 2019
Unprompted review
Rated 1 out of 5 stars

Not keeping their end of our contracts

Not keeping their end of our contracts! If we call them out on this they refuse to admit they broke the contract first but keep us locked in said contract saying we'll be charged for breaking the contract! BRING BACK THE CHANNELS I PAY FOR! COMPARED TO DIRECT TV DISH SUCKS! WISH I HAD NEVER LEFT DIRECT!!

July 18, 2019
Unprompted review
Rated 3 out of 5 stars

Impossible fast forward speed

I have a Hopper 3. Overall, it is a good DVR. However, the 15X fast forward as the slowest speed is impossible. I rarely use the fast forward. As cumbersome as it is, I use the 30 second button, then 10 second button to get to where I want in the recording. I’ve seen many complaints on line regarding the fast forward speed. Please go back to 4X as the slowest speed.
DISH, YOU NEED TO START LISTENING TO YOUR CUSTOMERS.

June 28, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

I have had DISH over two years and…

I have had DISH over two years and never been late.I just moved and was told there would be a $20 charge, which I assumed would be on my next bill.

I was watching TV today before work and all of a sudden my screen froze and a notification appeared. I tried rebooting but nothing happened. I looked at MYDISH app and it said to click on restore services...it wanted my payment of $20 right then and there....how awful is this? Is DISH more concerned about getting its' every penny????Crazy that it isn't put on your upcoming bill, not just stop your service and want the $20 payment.

I am very frustrated by this since I have never even been a day late in over two years.What a way to treat your customers DISH!!!

June 26, 2019
Unprompted review
Rated 1 out of 5 stars

After 28 months of service we decided…

After 28 months of service we decided to change services to suddenlink. Dish bill had went from 125 to 220. That was with no change or up grade to my services. When I called dish they informed me we needed to pay 440 since the contract wasn't fulfilled. Contract was for 24 months and we way past this. Three days later they took the 440 off my debit card. I had use this 2 times to pay bill. It wasn't the card I used to start services. On receipt dish emailed me it said set up for auto pay: NO. Screw by using my debit card and dish

June 23, 2019
Unprompted review
Rated 1 out of 5 stars

Do not get dish internet

Do not get dish internet! I repeat DO NOT GET DISH INTERNET! Its a scam, they go through the phone jack and when you sign up they dont tell you that you will need an electrician (average cost of $400) to come fix your old phone wiring. Ive called them numerous times to fix the issues and everytime they say "sorry thats not our problem." Today I canceled my contract and went to Xfinity., Yes they are a little expensive but paying a little more to not hear "Sorry thats not our problem" works for me. Bye Dish. BTW I got my family to switch to Dish internet (8 accounts total) and they all will be on dish by this weekend.I hope you scammers (DISH) go out out business soon.

June 12, 2019
Unprompted review
Rated 5 out of 5 stars

In the last 30 days I've contacted Dish…

In the last 30 days I've contacted Dish twice. Both times I've spoken to the friendliest most awesome people. Explained my situation both times and asked the hard questions. Resolved both items painlessly!!! Awesome job Dish and 5 star rating to CSRs

April 29, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service! Was charged and never even had service but the "supervisor" said it was my responsibility to cancel service even though it was never connected. I asked to speak to her supervisor and was told they didn't take or return calls.

April 27, 2019
Unprompted review
Rated 5 out of 5 stars

Dish network bestTV service provider.

Dish network best TV service provider ever because it does have unlimited Boomerang, encore, Paramount+ with Showtime & discovery+ $5.99/month with ads! it has a weak signal in the heavy rain. in meaning time can watch Dish On-Demand!! Or DVR recordings!

April 2, 2019
Unprompted review
Rated 3 out of 5 stars

Hopper Duo Review

Hopper Duo Unreliable.
Left Direct after eight years. (Price increases and I do not like AT&T)
We only have one TV and was issued a Hopper Duo. Within a couple weeks the reciever started resetting itself while we were watching TV. Called and was issued another Hopper Duo. Hard drive failed within two weeks.
Took forever on the phone but was finally allowed to get a Hopper Sling. Much better reciever.

March 24, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

DISH UNAMERICAN?

Called dish for price on NEWSMAX channel 216, they said we would have to change packages and would cost $30 more! We just want 1 channel!! Also if you look in the menu for newsmax 216 you can’t find it! They hide it from you! Dish must be a liberal company because they don’t want you to know newsmax is available. Didn’t know it was available until we seen an ad on the Fox News channel. I GUESS THEY BUMP IT UP SO HIGH SO YOU WONT SUBSCRIBE TO THAT CHANNEL, god forbid you watch patriotic, conservative news!

March 21, 2019
Unprompted review
Rated 1 out of 5 stars

They are as bad as direct tv dish doesn't deserve a rating period

They are as bad as direct tv. My main receiver has gone out so many times I now don't want there system. They keep giving me used equipment too upgrade I have too pay more. I no longer want any of these two bussiness I pay a heavy price for this service and they use me like a checkbook of there own. I am done with dish as of today I ordered them too cancell my service send me the boxes so I can return this used crap back too you DISH.

March 20, 2019
Unprompted review
Rated 1 out of 5 stars

Dish ripping off customers

I signed a contract with dish for two years so I would have a locked rate in1.5 years they have raised the rate twice when you call customer service team they say we will transfer me to an account specialist who hangs the phone up on me after I sit on hold for twenty minutes not once three times I would not go to dish again if they paid me I am cancelling my service

March 10, 2019
Unprompted review
Advertisement
Rated 1 out of 5 stars

I had Dish Network for 13 years

I had Dish Network for 13 years, my contract expired in December of 2018. I called Dish to negotiate the price for the next 2 years it was good for only 2 months. My bill went up $50.00 today. I called Dish Network and complained they told I never called before all they could do to lower it by $30.00 it was not what we originally agreed on. Representative said that was all he could do for me. I canceled the service, I do not do business with liars. Stay away from Dish Network

January 28, 2019
Unprompted review
Rated 1 out of 5 stars

Dish has channels together with other…

Dish has channels together with other channels in a package deal. Out of these channels there is one, (1), I would like to watch!! There are soooo many religious AND paid for by sponsor programs that it's pathetic!! The premiun channels all have OLD movies that can be seen on regular channels with commercials. My neighbor across the street went back to antenna TV and they are very happy!! Each month, I look at my bill and it's NEVER the same as on my account. It's ALWAYS 20 to 30 dollars more!!! I have been trying to get the Redzone but I can't without calling and they charge for assisting you!!!

January 20, 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look