FYI Reviews 

Just dumped the bouquet of flowers I bought for my partner on the drive no calling card or anything absolutely disgusting service.

Hi Jamie
I have now had to resort to contacting you through this business as I can’t get a response from you after trying numerous of different communication methods, I would be grateful if you would respond to one of my emails/messages ASAP regarding my order placed in June
Many thanks

Bought a Xiaomi Mi Smart Band 6 from this company instead they send me an unbranded watch. and then when I queried it told me it was correct. The box was unbranded, the strap was rubbish and the watch itself looked nothing like the Xiaomi. These people are clearly scammers. If you want stress-free ordering avoid these people at all costs.

Ordered an item and was told the tracking would be sent via the "shop" app. Upon installing this I found out my order had been returned and refunded. There has been no refund to my account. They ignore all attempts to contact them via email or Facebook and then had the nerve to send a generic reply saying I had to contact them through their website only as they get a lot of "abusive" correspondence... I am not surprised.... DO NOT EVER BUY FROM THIS COMPANY. The 5star reviews on here are fake too as pictures used in profiles are stock pictures from Google searches..

My order N 4793. Placed an order on 17th December.
It’s been nearly 3 weeks I haven’t received my order. Firstly, it was meant to be for festive holidays that’s why I ordered from them as it was mentioned they will deliver in 3-5 days via Royal Mail, and secondly, the order was nearly £100 and not even an email from them explaining the delay. Still waiting for my order or any communication from them.

Still waiting!!!! Placed my order, money taken from my bank account, no communication, no replies to any emails, contact numbers are not allocated. Wont be using this company again. Check peoples reviews before ordering with this company. Shocking!!!!!

Still waiting!! Seems there is only one person working in customer services and the only way to reach them is by writing a bad review. I placed my order July 1st as delivery was 3-5 days. Eventually given a tracking number and it’s been in the UK for a week. After complaining I was given a £30 gesture of goodwill but it’s getting beyond a joke now. I’m not even sure if I will like it when it arrives so may have the palava of sending it back and trying to sort a refund. That’s if it does ever arrive. It wouldn’t be so bad if it only cost £10 but they have my money and are impossible to reach. I’ve run businesses before and would never dream of taking so long to get back to someone!!

Please do not waste your money with this company.

Sizing is ridiculously inconsistent, they never communicate, and they hide behind the “laws” of the land to protect themselves.

Total fraud

Ok, Do Not Buy from these clowns...

You will not get your order, whoever does replies to the negative reviews is seriously lacking in education, they come across as though a child is replying, yes they use a PO Box address, however, they are so under educated that their (His) address is else where, I will be getting my refund by my own means, not by his. See you soon Mr C x

The item I'd bought as a gift was not quite the material I was expecting and was way to big size wise. I tried contacting their customer service but got no reply to repeated calls. Tried emailing but just got an automated response telling me to follow instructions via their website to return it to a PO Box address which I did. A couple of weeks later the package was returned to me via Royal Mail informing me the package was not picked up by the company concerned. I would advise not to buy from this company.

As a transgender Male was very happy with purchases they were top quality .they were also well packaged. And very sexy .thanks alot and well done.

I ordered 4 items from divas closet and they delivered 3 promptly within 3 days.  The 4th item to the value of £36.95 never arrived. I sent emails and messages to the company asking when the item would be dispatched but never received any response at all. There was an automated email response stating that they did not respond to emails from customers due to high levels of abusive messages and to submit an enquiry form through the website instead which I did twice with no response at all . I submitted a claim through paypal for a refund for the missing item and divas closet quoted the delivery receipt for the 3 items I received to try and avoid refunding the 4th item I never received. Very poor customer service indeed. It has taken a lot of time and effort to get this item refunded through paypal. I imagine now that they will add a response to this review trying to intimate I'm an abusive customer or problematic in some way as that seems to be their usual response to these issues. I buy lots of goods online and never ever have had an issue like this. I will never buy from this company again and cannot recommend them at all. The goods I got were ok but fairly poor quality for the prices paid. Overall a very poor experience.

I never got a confirmation email of my order, neither was I informed when it was despatched, I couldn't even track it.. it was just pathetic... however i got what i ordered... wasn't worth the money...

Im editing this post in regards to your reply... had i entered my email wrong youd not be sending me all your ads, id not have a link to even write this review... most your reviews are negative.. i didnt get it the next day.. i took almost a week and if you reply to my review the way you just did it just proves how pathetic you are as a brand and a company..

I am sad to say that I have not recieved my order and you dont answer to my messages.
Seems that you dont value your customers.

Great company
My new goto place for all our lingerie

do not buy from this company 2 months and still waiting for order Beware this company it’s a big scam

Excellent customer service I will continue to purchase your fabulous goods

Terrible service, didn’t get my order, emailed several times and all emails ignored. I filed a complaint with PayPal and then suddenly received an item 3 days later but incorrect item or wrong description on website. I didn’t bother to tell them it’s not what I ordered because they don’t bother to respond. Item in bin.

Definitely won’t use their services again.

Ordered well before Christmas. Did not arrive. This is my second review. First one never got posted. Divas closet may reply to this if they decide to post it! No doubt they will come back with ‘we checked Royal Mail and the item was signed for’ well not by the person it was intended for if it was signed. No matter what has happened to the order there is no excuse from divas closet as to why 2 emails that I sent were totally ignored and not heard from them since! Very poor customer service.

It didnt not get to me on time so I had to buy something else.. I still love it but was very disappointed x