First time using this online shop. Sale prices for seeds were good. Delivery wasn’t too bad and when there were items missing ( in my case 3 packets of seeds) customer services were helpful and had... See more
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About Dobies
Written by the company
Welcome to the official TrustPilot profile for Dobies
Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.
We are friends with, but not to be confused with Dobbies Garden Centre.
Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.
Shop on our website today Our Latest Offers
Vegetable Seeds
Vegetable Plants
Soft Fruit
Seed Potatoes
Garlic Bulbs
Onions & Shallots
Flower Plants
Flower Seeds
Flower Bulbs
Join Our Gardening Club
Contact info
Long Road, TQ4 7SX, Paignton, United Kingdom
- 0333 240 5933
- info@dobies.co.uk
- www.dobies.co.uk
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Package posted 30 July 48 hour tracked
Package posted 30 July 48 hour tracked, I received it on 10 August!!!
Mostly all good
Mostly all good, although occasional plants sent in the heatwave were RIP. Didn't complain. Dobies don't control the weather. The special offers are special. Very helpful staff, which is remarkable in 2026.
Items missing from order
Items missing from order, this happened last year as well.
Customer service was good and have promised to send what was missing.
Seeds are a good price but short dated must be used by 2027
I keep being asked to rate my…
I keep being asked to rate my experience when my plants have not been delivered yet. its very tilting and I am worried for the plants as were sent so they would get held up over the weekend and be nearly a week in the postal system.
Dispatch times quoted are just figments of the sales teams imagination.
Unfortunately the 24 hour dispatch quoted on the web page and in the order acknowledgement was false. The company have still to dispatch the plants almost seven days after the order was placed. It would seem that the dispatch times quoted on their web pages are just a figment of the sales office and not factual in the real world.
Very good website
Very good website, easy to navigate with wide choice of products and their deliveries are prompt!
Excellent customer service
Products arrived with packaging open at one end with packet of seeds missing. Rang customer services, explained situation and a replacement packet was sent out and received within the week.
Slow delivery & poor condition
The plants were almost dead when they arrived quiet a bit later than expected.
Pricing is good. Communication is bad.
Pricing is good.
Communication is very poor.
Quoted 24hr dispatch but took over 7 days to send.
Package arrived in poor condition, via Evri, and plants were very difficult to get out of pots as they were all root bound.
Plant has not yet been delivered and no…
Plant has not yet been delivered and no updates given since my order was placed
Fast receipt of my order.
Fast receipt of my order.
Received in full.
Will definitely order from them again.
Bird of Paradise plants
My plants were delivered promptly. The plants are a good size and well looked after. They were packaged very well and arrived in a good condition with no damage. I am very pleased with them.
Excellent Service
The much was delivered promptly and at a very good price. Thank you.
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