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Doble Motorcycles Reviews 

720
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and approachable team, noting their exceptional knowledge and professionalism throughout the entire purchasing journey. Consumers also appreciate the remarkably fast delivery service, alongside competitive pricing and wonderful products that consistently exceed expectations. People often mention how easy and smooth overall transactions tend to be when dealing with the staff. Some reviewers were not happy with unexpected mechanical complications or preparation issues discovered immediately after taking delivery of their new bikes. A few other people also felt quite frustrated by communication hurdles and slow responses when attempting to resolve various after-sales concerns.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach, extensive product knowledge,... See more

Product

Users describe positive interactions with product, highlighting that items are well packaged and arrive... See more

Service

Clients share positive opinions on service, highlighting efficient communication and friendly staff from... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast postage, swift... See more

Price

People report positive experiences with price, frequently highlighting great deals and competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dobells responded to my order in an efficient way so that the parcel ( containing a comfort seat for a nc 750x) was promptly delivered. I’ve used the seat for a one and half hour ride with great succe... See more

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

720 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(720)

403 reviews in the last 12 months

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Rated 4 out of 5 stars

Happy to sell bikes but nothing else

I was happy with the sales aspect but disappointed that no one wanted to help me with purchasing gear or a service plan. I ended up going elsewhere and recieved completely different service - I was even given vouchers by Dobles as part of my purchase as an incentive, but why would I when it doesn't seem like the staff are interested in assisting a new rider!

July 4, 2026
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Reply from Doble Motorcycles

I'm disapponted to hear this Andrew, I have just tried calling to discuss this further and understand how/why this happened but I have been unable to reach you. I would be grateful if you could please get in touch on 020 8655 6207. Thanks, Ian.

Rated 5 out of 5 stars

Accessory went on back order

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and give a refund. I decided to wait and it arrived sooner than expected and in perfect condition. Can't fault Doble's communication, they are a reliable seller and use a reliable courier service. Thanks for caring about the customer so much. Top marks.

July 18, 2026
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Reply from Doble Motorcycles

Thanks very much!

Rated 5 out of 5 stars

Great service..

Great service... Friendly and knowledgeable. Very quick delivery

July 10, 2026
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Reply from Doble Motorcycles

Thanks for the great feedback.

Rated 5 out of 5 stars

Great service

Ordered heated grip kit for my Forza 750, they arrived in two days great service

July 15, 2026
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Reply from Doble Motorcycles

Thanks very much and we hope you order from us again soon.

Rated 4 out of 5 stars

Excellent service

Excellent service, well packaged, item as described. No problems.

July 3, 2026
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Reply from Doble Motorcycles

Thanks Mike although it's a shame we weren't able to earn all five stars from you. If you could please let us know where we fell short and could improve our service then I would really appreciate it. Thanks.

Rated 5 out of 5 stars

Great service

Emailed them to see if the part was available and a quick response saying it was, so i ordered the part and was delivered 2 days later, cant ask for better than that

July 13, 2026
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Reply from Doble Motorcycles

Thanks very much.

Rated 5 out of 5 stars

Great purchase experience

Great purchase experience, competitive price (Honda CL high seat) , very fast delivery , safe packaging , great comms on the purchase and delivery .
Will use Doble again for sure !
Thankyou

July 2, 2026
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Reply from Doble Motorcycles

Thanks and if you need anything else in the future then please let us know.

Rated 5 out of 5 stars

Comfort

Excellent service,good communication and packing and package delivered before they said it was due.

July 8, 2026
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Reply from Doble Motorcycles

Thanks very much and if you need anything else then you know where to find us!

Rated 5 out of 5 stars

Kawasaki 1400 GTR

Helpful friendly staff,always willing to help.
Kept informed with what was going on in the service department.

June 16, 2026
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Reply from Doble Motorcycles

Thanks Anthony and we trust all is well with the new bike.

Rated 5 out of 5 stars

Fair,knowledgeable and enthusiastic

I always head to Dobles for my new Honda's.
They always have demonstrators,they're helpful, knowledgeable and enthusiastic.
They have also always offered me a very fair deal on my part exchanges

June 25, 2026
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Reply from Doble Motorcycles

Thanks very much for the great feedback and continued support. We look forward to assisting you again soon.

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