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Doble Motorcycles Reviews 

725
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and approachable team, noting their exceptional knowledge and professionalism throughout the entire purchasing journey. Consumers also appreciate the remarkably fast delivery service, alongside competitive pricing and wonderful products that consistently exceed expectations. People often mention how easy and smooth overall transactions tend to be when dealing with the staff. Some reviewers were not happy with unexpected mechanical complications or preparation issues discovered immediately after taking delivery of their new bikes. A few other people also felt quite frustrated by communication hurdles and slow responses when attempting to resolve various after-sales concerns.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach, extensive product knowledge,... See more

Product

Users describe positive interactions with product, highlighting that items are well packaged and arrive... See more

Service

Clients share positive opinions on service, highlighting efficient communication and friendly staff from... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast postage, swift... See more

Price

People report positive experiences with price, frequently highlighting great deals and competitive rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dobells responded to my order in an efficient way so that the parcel ( containing a comfort seat for a nc 750x) was promptly delivered. I’ve used the seat for a one and half hour ride with great succe... See more

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

725 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(725)

408 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Comfort

Excellent service,good communication and packing and package delivered before they said it was due.

July 8, 2026
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Reply from Doble Motorcycles

Thanks very much and if you need anything else then you know where to find us!

Rated 5 out of 5 stars

Kawasaki 1400 GTR

Helpful friendly staff,always willing to help.
Kept informed with what was going on in the service department.

June 16, 2026
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Reply from Doble Motorcycles

Thanks Anthony and we trust all is well with the new bike.

Rated 5 out of 5 stars

Fair,knowledgeable and enthusiastic

I always head to Dobles for my new Honda's.
They always have demonstrators,they're helpful, knowledgeable and enthusiastic.
They have also always offered me a very fair deal on my part exchanges

June 25, 2026
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Reply from Doble Motorcycles

Thanks very much for the great feedback and continued support. We look forward to assisting you again soon.

Rated 5 out of 5 stars

Doble goes out of their way to make…

Doble goes out of their way to make sure I am a happy customer, great bike shop I’ve been dealing with for over 35 years

July 8, 2026
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Reply from Doble Motorcycles

Thanks for you great feedback and al your business over the years, we look forward to seeing you again soon.

Rated 5 out of 5 stars

Brilliant

Dealt with Paul, Honest, straight forward PEX and purchase. Good PEC price. Excellent bike just as described.

June 19, 2026
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Reply from Doble Motorcycles

Thanks very much.

Rated 5 out of 5 stars

Swift delivery

Swift delivery, excellent next day delivery, great product

Slightly difficult to contact by phone

July 2, 2026
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Reply from Doble Motorcycles

Thanks Paul

Rated 1 out of 5 stars

I was told no other item was needed…

I was told no other item was needed with the luggage seat bag I was purchasing, that was not true.
I have to spend another £149 to get it to fit.
Do your homework before trusting them.

July 1, 2026
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Reply from Doble Motorcycles

The listing for the Grom seat bag states in the description “ The rear carrier is required for fitment and must be ordered separately “ however we will make that more prominent on the page to ensure future customers don’t miss it. You are welcome to purchase the carrier from us at our discounted offer, or of course you can return the bag to us for a full refund if you prefer, as per the terms of sale.

Rated 5 out of 5 stars

Good service

Very pleased with the service and the speed on which the part was dispatched

June 25, 2026
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Reply from Doble Motorcycles

Thanks very much and I hope we’re able to assist again in the future.

Rated 5 out of 5 stars

Amazing

Genuinely the best experience i have had haha. Ordered on Monday and received it on Wednesday! I bought the alpinestars smx6, however i would have liked if the box was packaged in an outer box for extra protection etc, but fragile tape was stuck over the shoe box so that wasn't a big problem. Really recommend this company, amazing everything. Will buy most my gear from here

July 2, 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks for taking the time to leave such a fantastic review, we really appreciate it and look forward to helping you out again in the future.

Rated 5 out of 5 stars

Purchase of a cbr600rr 2026

Absolutely awesome experience start to finish from the first phonecall being offered the best deal no pushy after sales bike arrived within the time scale first spoke about I paid for delivery to very reasonable price I wouldn't hesitate to use the team again

June 19, 2026
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Reply from Doble Motorcycles

Thanks very much Scott and congratulations on the new bike 👍

Rated 5 out of 5 stars

Dobles we're very helpful when I had an…

Dobles we're very helpful when I had an issue within days of the used bike being provided. They took took it back and offered me an alternative - which has worked out well for all concerned. I have complete confidence in them and easily award 5 stars.

June 20, 2026
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Reply from Doble Motorcycles

Thanks for the five-star review Peter and we appreciate your patience whilst we sorted the deal out for you. We hope you’re enjoying the new bike and please let us know if we can assist with anything else.

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