Doctify Reviews 449

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their caring, helpful, and professional approach, making them feel at ease and supported. The service provided is frequently described as excellent, with many appreciating the thorough explanations, clear communication, and personalized attention they received. People often highlight the efficiency and smooth process, leading to positive outcomes and a sense of confidence in their care. However, some customers also noted issues with the website, finding it not helpful for patients due to too many texts and a lack of clear information. A few other people also felt that their critical reviews were not published.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and helpfulness... See more

Service

Customers consistently note positive experiences with service, often highlighting the thoroughness and... See more

Customer service

Customers had positive experiences with customer service, often praising the excellent care, communication,... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as smooth, seamless, and... See more

Website

Users describe ambiguous interactions with the website, with some finding it easy to use, navigate, and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have staff who truly care about your wellbeing, nothing is too much trouble. There is a relaxed atmosphere which helps if your like me, a nervous person. The care I received here was absolutel... See more

Company replied

Rated 5 out of 5 stars

Dr Colquhoun and Emily Holt at Willow Health were absolutely brilliant. They took the time to really listen and understand everything I’ve been going through, and never once made the appointment feel... See more

Company replied

Rated 5 out of 5 stars

I am so pleased that I decided to have cataracts in both my eyes treated by Mr. Injarie at Newmedica Norwich. He gave me total confidence that the procedures would be successful by carefully describ... See more

Rated 5 out of 5 stars

I suffer with severe PMDD. I’ve been battling this for the last five years this year was like living in hell until I met Faye and Mr Masood what a team !!! Faye is his secretary Mr masood is the c... See more

Company replied


Company details

  1. Software Company

Written by the company

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence. Our platform gives clinicians the tools to manage their reputation, grow their practice, and strengthen their referral networks - all in one place. Founded in 2015 and headquartered in London, Doctify operates across the UK, Ireland, Germany, Austria, the United Arab Emirates, and Australia. We are uniting the global healthcare community, one trusted connection at a time.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Dr Heggy and nurse Charlotte

Dr Heggy and nurse Charlotte were fantastic. They listened and helped me more than anyone else has so far. Dr Heggy really went above and beyond for me and I feel heard for the first time.

November 20, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

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Rated 5 out of 5 stars

Willow Health: Supportive, Knowledgeable and Informed Menopause Clinic

Dr Colquhoun and Emily Holt at Willow Health were absolutely brilliant. They took the time to really listen and understand everything I’ve been going through, and never once made the appointment feel rushed. Their calm, thoughtful and knowledgeable approach instantly put me at ease, and I left feeling supported, informed, and confident about my next steps. I can’t recommend them enough for anyone looking for genuine, compassionate menopause care and support .on

November 19, 2025
Unprompted review
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Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Friendly welcoming staff.

Friendly welcoming staff.
Clean and modern environment.
Fabulous single room.
Staff happy to answer questions and willing to listen.

November 13, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

My experience at the diabetes clinic at…

My experience at the diabetes clinic at the General Hospital Leicester on the tier 3 scheme. It’s just amazing. The staff can’t do enough to help. Can I also include the dietitian Jessica as she is brilliant any problem she tells you to ring and gets back to you ASAP I couldn’t have asked for any more if I’d have gone private to try and sort out my weight issues which are impacting on my life greatly just amazing scheme It’s just a pity that the schemes ends in March for my personal journey it’s given me a new reason to live just thank you so much all involved x

November 22, 2025
Unprompted review
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Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

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Rated 5 out of 5 stars

Brilliant Care Recieved

My entire journey was amazing thanks to the brilliiant care i recieved from my entire clinical team 😊

November 5, 2025
Unprompted review
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Reply from Doctify

Thank you so much for your feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Excellent Endocrinologist — Highly Recommended

Dr.Anil has been excellent — very knowledgeable, attentive, and supportive throughout our treatment. His clear guidance and professionalism made a big difference for us.

November 22, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Best Gastroenterologist in U.A.E

I’ve been visiting Dr. Piyush for the past six months, and the experience has been exceptional. He explains everything clearly and his calm, reassuring manner instantly puts you at ease. I underwent both a colonoscopy and an endoscopy with him, and the entire process was completely painless with no aftereffects at all. I’ve never heard of anyone having such a smooth, seamless experience with these procedures. His expertise and confidence truly inspire trust. Highly recommended.

November 10, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Dr Omar Hashmi is a superb doctor

Dr Omar Hashmi is a superb doctor. I am grateful for the way that he always goes above and beyond, in his service. He is friendly, helpful, and has a high level of competence as a doctor. Great as a person, too - an asset to the NHS, and to the public! Well done, and many thanks, Dr Hashmi!

November 17, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

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Rated 5 out of 5 stars

Mr Tavares is an excellent consultant

Mr Tavares is a very thorough and knowledgeable consultant who puts your needs and end goals first.

November 21, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Everything went great from admission to…

Everything went great from admission to discharge

October 6, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

I was sent due to a abnormal ECG

I was sent to a cardiologist due to hypertension and work related stress
The doctor i saw was Dr Norman Ali who was a fantastic doctor with a great bedside manor i would give him 10/10 he made me feel at ease and relaxed even though I wasn't

November 21, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

I am a very active 51 year old man and…

I am a very active 51 year old man and Mr Atkinson fixed my medial meniscus tear which had been obstructing movement in my leg.

After 8 weeks I am back swimming, practicing Yoga 5 times a week (all poses including deep squats and child pose) and I also started kick boxing again. I will be training jiu jitsu again in a week's time. I also climbed the stairs at Highgate tube station this week - all 100 of them - without any pain or locking.

I had a very good experience with Mr Atkinson. From initial to final consultation I was very happy with the care given to me. In fact my girlfriend who is also a doctor was very impressed by Mr Atkinson's knowledge on a variety of questions she asked. He was very accommodating of her as well allowing her to talk to him on the phone and with me in my final consultation.

I want to thank Mr Atkinson for putting me forward for this care, without this I would be struggling with my physical activities and now I have a new lease of life.

Thank you so much.

September 17, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

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Rated 5 out of 5 stars

Best place if you're worried about going through menapouse

Highly recommend Mr Savvas and his team at PMC&Menopause Clinic in London. Since I started my treatment with Mr Savvas, I felt I had the best care. His calm and gentle manner and professionalism put my mind at ease. His support staff are excellent and very kind.

November 18, 2025
Unprompted review
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Reply from Doctify

Thank you for your feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Dr Khalid is always pleasant and…

Dr Khalid is always pleasant and professional. He always explains things well and ensures that I understand everything, and gives the opportunity to ask questions

November 21, 2025
Unprompted review
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Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Cataract Surgery

Excellent service and attention from surgeon and his team.

October 4, 2025
Unprompted review
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Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Annual review of hearing aids

Annual review of hearing aids. No waiting and speedy check. Just wish I had taken the simple step of having the initial hearing test years ago, because I knew that my hearing had deteriorated

November 21, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

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Rated 5 out of 5 stars

Partial knee surgery …

The surgical and nursing staff were first class and looked after me very well ensuring all went well and pain was properly medicated and i was comfortable .

September 26, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Very helpful and efficient doctor

Very helpful and efficient doctor, could you not have been nicer

November 21, 2025
Unprompted review
Doctify logo

Reply from Doctify

We are so pleased to hear you’ve had such a positive experience. Feel free to leave feedback directly on their Doctify profile, too, as this will help enhance their online reputation.

Best wishes
The Doctify Team.

Rated 5 out of 5 stars

Absolutely first class in every regard

Absolutely first class in every regard, and also excellent value.

November 21, 2025
Unprompted review
Doctify logo

Reply from Doctify

Thank you for your wonderful feedback. We are so pleased to hear you’ve had such a positive experience.

Best wishes
The Doctify Team.

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