Domainmonster.com Reviews 199

Not only did Tudor resolve my problem but he went out of his way to be imaginative in exploring the best way to do so. I am very relieved in having things fixed.

Tudor was excellent in dealing with our problem, he solved it very quickly. Domainmonster excellent response turnaround.

I had an issue with not being able to manage my DNS and in turn my email stopped working. I spoke to Tudor and he was very helpful. The issue had to be esacalated. When I didn’t here anything back by late afternoon, I called back and Tudor assisted once again and found a work around that fixed the issue. He was very patient with me - outstanding service.

Thank you so much for being so helpful and taking the time to calmy resolve all my problems. Domain Monster is great because you can speak and sort problems immediately. I appreciate it thank you

Tudor phone to help me update my payment details, also sent me link so I could change my password details as well,

Tudor was very helpful and polite, he continued to help me until the problem was solved. I am very happy with the outcome.
Highly recommended
Thank you
Regards
M Lund

Tudor was very helpful and very quick in his response. Excellent service.

I have been a Domain Monster customer for ~8 or 9 years and have always been impressed with their customer service. This time I had a simple query by email, but Tudor took the time to call me and explain the process in person. This is unusual in this age of IM, email and chat support. Thanks Tudor and Domain Monster.

Stuart.

Emailed about a query and an hour later it was solved, all by Tudor, very good fast service, and I understood exactly what he meant, as I'm not techy at all!
Well done Tudor!

Hi ..my name is Panos Panagou.
I have fapilly been with Domainmonster for a few years but I recently had to transfer away my two domain names for a number of reasons. I tried to do it on my own but because I am not really technically minded it was very difficult for me to do so. Yesterday I spoke to Tudor Inimosu, one of your Suport Team members. He was extremely helpful, very patient with me, very knowledgeable, .. and he walked me step by step through the whole procedure. He even followed up later on to make sure that everything was done !!!
Tudor had excellent communication skills and manners.
I can say that this was the best Customer Service interaction that I ever had !! !!
Thank you Tudor
..
Panos Panagou
1 Feb 2019

Tudor resolved my query in under five mins, exceptionally helpful and friendly. Thanks!

Tudor responded very quickly by phone to an email I sent requesting help. He quickly and courteously resolved the problem I'd been having. Thank you Tudor, for your prompt response, for taking the time to call rather than email, for looking carefully into costs, for providing helpful information about future issues with a specific domain, and for being so polite and helpful throughout.

I got Tudor over the phone to help me solve my problem with the domain of my website . I am very happy with the result, he was very kind and super-efficient. I highly recommand him, and its service,

Thank goodness for Tudor, always answers the phone, seems to know what I want before I do and always solves the issue. Much better than it used to be when you couldn't get hold of anyone, keep up the good work :)

Tudor was great.

Domain monster in the past was terrible, poor service, no interest in customers. Tudor dealt with my problem quickly and normal service resumes.

Thanks Tudor.

Just like another reviewer, Flavius dealt with our query very quickly and efficiently. He was most courteous in his correspondence with us.
We have been with Domainmonster for years and find our online account easy to use and very efficient.

Unable to reach anyone! Support non-existent

I've been with Domainmonster for many years. I like the company, I like they way they operate and the staff are always helpful. Today, for example, FLAVIUS helped me solve a problem which seemed big but was simply and very quickly solved. Thank you.

Five stars to Tudor for understanding and resolving issues promptly, this time a problem with the email server. Domainmonster remainers rely hugely on Tudor! Keep up the good work.

Tudor was most helpful and dealt with my issues immediately. He also offered advice on dealing with domain names in teh future