The Door Store Limited Reviews 

Good efficient service, friendly staff

Great service, they ran out of product but notified me,and did the same when it was back in stock.

Received some doors that were poorly finished and bowed. Sent an email and photos to the sales team, no response. Then sent to Alan who I had dealt with during the order, no response. Chased and got a half hearted fob off from Alan disputing most of the issues but telling me they would look into it. Have chased for an update but it’s been over a month and no response at all. Emails received were rude with no apology or acknowledgement of issues. Have used previously but will not use again. Had to use doors but took an extra days labour to rectify the issue. Customer service is non existent.

The team were extremely helpful with my order and even gave a discount on delivery!

David E

Staff in the Newtonabbey store are exceptionally kind and hospitable. They supply a wealth of knowledge and advice. We have shopped there several times and have always enjoyed the service. They see what is the best products you will need and are always cheerful when serving you. Thank to Stephen, David and Gary you made shopping easier.

Great selection of doors and easy to order. Excellent customer communication and quick delivery.

Very happy, thank you.

Went to store seen the wall tiles I liked and decided to buy them. The price on the display was lower than the price on anotherdisplay. So they wanted £150 more than the cost I was willing to pay for seconds. Is this a door store standard practise? There was no meeting in middle or sorry just tough luck pay what we want or leave. I left. Great customer service I think not. So all be aware and double check those prices.

We were in the Newtownabbey store and had a lovely guy called Gary help us with our doors purchase. Gary was very helpful and friendly and very knowledgable.

The quality of the products was exceptional. I made a mistake with my measurements of the dimensions of one of the doors. The customer service advisor, Kieron Birmingham, was helpful and understanding. He was able to assist in providing a replacement door promptly. I will be using Door Store again in the future.

Andy helped me from online order to in store collection - got exactly what I needed. Loaded into vehicle and very friendly and approachable.

Thankyou.

Went to the doorstore in Netwonabbey and had Andy help me today with my purchase. He was so helpful and knowledgeable. We were in and out with the perfect selection of doors and handles. Lovely character, very attentive. Would highly recommend.

Salesperson David Owen from the Newtownabbey store was an absolute gentleman as was the delivery person. Straight forward order and quick delivery, couldn't ask for more. Thank you

Stunning doors so happy with them arrived well packaged on a pallet and the quality is great. Highly recommend

Justin was helpful and provided needed advise on items. It helped me to proceed with my order. It will be delivered next week. Hope things will be OK once arrived.

Bought new door handles and received excellent service during the purchase. I then changed my mind about the style of handle and returned to the store to see if I could change them. Andy (Newtownabbey store) assisted me to exchange the handles. Really helpful and kind, didn't rush me at all despite a busy store. Thank you for your help, very happy with my new handles!

The staff was every helpful and given us good advice turn's out we went to same school so big thankyou to David Owen from abbey centre branch and very friendly atmosphere

Sales dept gave useful advice, product great value and packaging was first class. Would highly recommend!

Colin who fitted the doors was brilliant

Great service and great team in Newtonabbey everyone was very helpful. Robbie was very knowledgeable took my order and dealt with all my requirements 5*

Davie from the Newtownabbey store such a lovely man a real asset to the store, nothing was to much trouble he sorted me out with all my doors,handles etc. If ur looking for excellent customer service and products pop on down to the Newtownabbey branch