dotmalls.com Reviews 

204
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Product was not as advertised. Extremely cheap and of poor quality. No way to contact company for return and refund... DO NOT ORDER FROM THIS COMPANY! Waste of money!

Rated 1 out of 5 stars

Horrible product. Not as advertised . Lacks of any foot or arch padding. Feels like walking on a board . Very uncomf. Tried to return..Want $80. to$ 100.for return shipping!!. Ships in Hong Kong . S... See more

Rated 1 out of 5 stars

1 Star - Terrible Experience! I ordered four of the Artisan Stone Crystal Coffee Mugs. One in blue, one in green, one in pink, and one in gray/black. If I could give a negative 100 stars, I wou... See more

Rated 1 out of 5 stars

Do not buy from this company. Lost pack- Apparently the package was delivered with a signature. That's not possible. We were still working- no replacement or a refund. No Paypal Buyer protection- They... See more


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1.5

Bad

TrustScore 1.5 out of 5

204 reviews

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No recent history of asking for reviews

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1.5

All reviews

(204)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Another Scam Company!

Very suspicious of bad English. They tell you your order has been received and shipping status has been updated, but you can't track your items. I'd advise anyone to avoid. Just another SCAM!

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

Dotmalls promotes counterfeit products…

Dotmalls promotes counterfeit products that are fake items, made in CHINA, with fake U.S. addresses. The spiral DNA Hummingbird feeders I got were incomplete, broken, lids didn't fit, and when I went to return them, some email from China wanted $80.00 to return the items that cost $44.00 each. SCAM!!!!!!

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

dotmalls shoes

These shoes barely resemble the pictures in their advertisements. They are mostly plastic. There are no widths.. I had wanted wide instead they just went up a size.

I will give these two pairs of shoes to a shelter. They just are not something I would wear. I don’t think returning and trying to get my money back is an option. Live and learn!

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

shoes made in China need I say more

shoes were a cheap plastic, one pair was damaged where the plastic was coming apart and runs small too narrow. When contacted them, after much ado, my options were refund for one pair and $15.00 and keep the shoes, which by the way I can't wear or send them back to China which would cost a fortune.

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

Dotmalls sent wrong size sandals

Dotmalls sent wrong size sandals, tried to return them was told to send back to China and pay shipping cost, that was a reasonable request. Custome service no help. Filed a dispute with my credit card company, and filed a consumer complaint with the State of Florida.
This company seems to be a scam.

March 16, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased the 3D mug

Purchased the 3D mug. Paid almost 50 dollars for a cup, only to find out the outside picture was nothing more than a stick on painting. I should have known better, but my sister really loved this mug. You guys should be ashamed of yourself, your items are worthless and you need to do better. Never will buy from here again.

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered the heated vest.

I ordered the heated vest.. not what I expected.. ask for refund.. would take it back but shipping was as much as vest .. said they would give me 5.00 refund!! Don’t order from this place !!! You’ll be disappointed

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

Same words as many other reviews- total…

Same words as many other reviews- total scam company. They finally told me that they would credit me $15 instead of the original $8.—on a purchase of $68. how can a company stay in business being totally dishonest— stay away from this company

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product & Great Service!

I'm very sorry to hear of people's negative experiences with Dotmalls and I was quite nervous about my order for night glasses but it arrived as quick as a flash in Australia with no problems at all! Thank you!!

February 5, 2024
Unprompted review
Rated 1 out of 5 stars

Beware of Dotmalls! It’s a SCAM!!

I made the mistake of ordering 2 of their bras. The bras came to $50.00 with $11.98 for shipping & taxes. When I wanted to return the 2 cheap & junky bras I talked to someone who said they had to be shipped back to Guandong Province China. I had put a dispute in with my credit card company. I went to UPS to see how much it would cost to send back & was told it would be at least $262.05. This company needs to be shut for fraud!!

November 24, 2023
Unprompted review
Rated 1 out of 5 stars

Scam on returns

I ordered two bras: $50 plus shipping and handling $11.98. The bras showed up four weeks later. I had, in the mean time, found similar bras for less $$. Due to the late arrival, I attempted to do a return. The company said a return postage would be $50 and they would give me an $8 refund if I would drop the request. This is unacceptable.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

They don't have any return address

They don't have any return address. The sizes are totally off. You buy it your stuck. They don't deserve a star. CHRISSY K's are the same pay for delivery pay for return. Sizes are not even possible

January 24, 2024
Unprompted review
Rated 1 out of 5 stars

I WISH I had seen these reviews before…

I WISH I had seen these reviews before I made a purchase from this company which has no integrity at all. Telling me that I could pay $50 to return an item that was MUCH smaller fit than their size chart indicated, OR an $8 refund (for a $75 purchase)! Unbelievable! PLEASE stay away from this company. If I could give it Negative points, I would.

January 23, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible experience with this company

Horrible experience with this company! Even though I ordered the biggest size available that should have fit me they did not! The cost for shipping items back is ridiculous AND they told me if my return shipment is damaged or lost they are not responsible. They don't really care about customer service, all they want to do is make the sale.

January 22, 2024
Unprompted review
Rated 1 out of 5 stars

SHYSTERS!

I purchased some glasses that were supposed to be readers that would work like bifocals. They were worthless, and when I tried to return them, I could find no information on how to do so. I e-mailed Dotmalls customer service, and didn't hear back. I checked the returns page, and there is NO INFORMATION on where to send something. After a month I tried calling and was asked to leave two messages, and my calls weren't returned. I wrote the e-mail address again and shared that I would be writing my state's district attorney. I was offered an $8 refund to avoid the $50-80 shipping costs to send the product back to China. Then I was offered a $25 refund for a $40 purchase. I told them they could refund my $39.99 and that I'd sent a letter to the DA. Stay away from them. They are SHYSTERS

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

Company is a total scam..

Company is a total scam... they post photos of nice items on their website, and send junk.

They state the product has to be returned to China and would cost more than the cost of the product.

Let the U.S. Government know about this company by going to: econsumer.gov

December 30, 2023
Unprompted review
Rated 1 out of 5 stars

False advertising including the…

False advertising including the product, their return policy and where the shipment is coming from. I ordered a very wide boot. They were not delivered on time, package smelled like stale cigarettes and I could not fit my big toe into the boot. I have since seen them advertising the boot with a different marketing strategy vs a wide boot. I contacted them and they told me it would cost me $80.00 to ship back. That return policy was not stated anywhere in the product for this company, nor that they were coming from China - it was a local US address. I am taking it up with the credit card company and hope that they can do something re: this fraudulent company.

January 4, 2024
Unprompted review

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