Dowleys Reviews 32

I want to say how amazing Dowleys have been fixing my partners van so he could continue working nothing was too much trouble and they have gone above and beyond. We will definitely be continuing to use the garage not only for the van but also the car moving forward. 100% recommend.

I recently bought a car from Dowleys using my old car as part exchange. The car I bought is excellent. It was beautifully presented and exactly as advertised. I had reserved it using the Autotrader facility. Having arranged the viewing, I was telephoned by Richard the evening before to detail a small fault that hd emerged during the full service they had given it, asking if I wished to continue (which I did). The experience could not have been smoother and I would definitely use them again

Dowleys run a very professional outfit, and we came away very satisfied with our purchase. As this was our first automatic car, Richard took the time during the test run to explain everything carefully, and the car was well priced too, although our part-exchange price was lower than expected.
Cannot recommend this garage highly enough. Good coffee too!

Purchased Mini Convertible, some issues discovered but these were dealt with quickly, efficiently and to my total satisfaction thanks to all those involved

Friendly, knowledgeable staff. Very impressed with owner Richard's good, traditional customer service. None of the slick, flashy sales process found in the large, corporate organisations ... that send you through an upsell route, trying to add extras along the way. Proper family business at Dowleys.

Great customer service. Highly recommend. Great stock of cars no hard selling. Felt comfortable throughout.

Found a great car at a reasonable price and subsequent experiences with the garage have been positive. I will be taking both our vehicles to the garage for all mechanical needs in the future

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Excellent Experience Buying My Range Rover Evoque

I recently bought a Range Rover Evoque from Dowleys, and the entire experience was fantastic from start to finish. The team was friendly, professional, and never pushy—just genuinely helpful throughout the whole process. They made sure I had all the information I needed and took the time to answer my questions clearly and honestly.

The car was exactly as described—clean, well-prepared, and in excellent condition. I felt confident in my purchase thanks to the transparency and care the team showed. A special thank you to [insert name if someone helped you directly] for making everything so smooth and stress-free.

Highly recommend Dowleys if you’re looking for a quality vehicle and a team you can trust!

Great service and true to their word.
Paid a deposit so the car wasn't sold .
They kept the car till I was ready to pay the full amount.
Service was friendly and cheerful.
Iv Had no problems with the car.

Really friendly staff assisting right through the sale of car, making me feel at ease. Immediate aftercare cannot be faulted. Highly recommend 👌

Fantastic place to buy a car , nothing was too much trouble and answered everything I asked. Very happy.

Fantastic experience buying a car from Dowleys. Friendly, fair, and professional throughout. The process was quick and easy — couldn’t have gone smoother. Highly recommend!

Fantastic work on getting my motorhome through MOT. Highly responsive. Explained everything clearly. Very helpful customer service staff.

Dowley’s have always looked after our cars, it’s a real family business (grandfather handing down to son, and his son), and we know we will be well-treated and get a good deal. They are trustworthy and reliable.

Richard at Dowleys was so helpful and attentive. I cannot fault the process of purchasing a car from him. I would highly recommend his service

We had been searching for a car for a while, and all to often with some of the sales reps we encountered seem to be quite false, which had put us off. We did not get this feeling at Dowleys. We spoke with Richard regarding a car they had for sale and our discussion was very relaxed,and given the distance Richard was happy to set up a video call to take us around the car. Following this we decided to view the car in person the next day. On arrival again there was no pressure, Richard set up the test drive being out for about 30mins, which we enjoy and again no pressure. So, we decided to purchase the car and Richard gave us reasonable price for our car in part-exchange. Happy with our purchase we arrived home and several faults came up on the dash, (naturally you could imagine our concern) I immediately took the car to a friend who was a mechanic who found several faults, and with this information I contacted Dowleys. They were very apologetic and gave us the option of a full refund, or sourcing a Jaguar specialist in my area and have the car repaired covering car hire while the car was in repair. As such we took up the repair option as we had established the fault was just a sensor that led to numerous fault codes being generated. In conclusion the car was repaired and the Jaguar specialist said our car was one the best examples of that model they had seen which was reassuring for us. I have to say a big thanks to Richard and Jordan as they gave me constant updates on what they were doing throughout this period, which again was assuring for my wife and I. Without doubt I would purchase from Dowleys as nowhere throughout this period were we made to feel a burden!

Richard Dowley was very helpful and gave prompt and efficient support. Much more welcoming and friendly than most other car dealerships / garages.

I went to Dowleys after a bad run with another dealership. When I entered The Dowleys dealership I was greeted by a friendly face, the receptionist was very helpful and empathetic to my past experience.

During my purchase process it was very seamless and calm. I had exceptional advice throughout the purchase. I was able to view the vehicle in detail and answered all questions I had. I was able to try out my car seats in the vehicle to ensure the size was correct. I was able to test drive the vehicle which was also useful.

The communication throughout the process was excellent, It was an easy and efficient process from start to finish. I felt I was in good hands after a bad experience.

The other members of staff that I have came into contact since my purchase have been very supportive and answered all queries.

I would highly recommend purchasing a car from Dowleys

Bought a Honda Jazz here the other day and Richard provided us with a meticulous and attentive service, always patiently explaining information about the vehicle. The vehicle itself was well maintained and checked by them before selling it to us. After driving the vehicle for a few days, it feels like it is in good condition.

I believe Dowleys deserves a 5 star rating and would recommend it to friends around me who are in need of a car.

I recently purchased a Land Rover Defender from Richard at Dowleys earlier this summer, and I couldn't be happier with the experience. The car itself is fantastic—high spec, great value, and exactly what I was looking for. Richard secured an excellent deal for me, and his dedication throughout the entire process was truly impressive.
From the moment I first reached out, Richard was kind, gracious, and incredibly welcoming. He went above and beyond to resolve a technical issue with my application, spending hours on back-to-back phone calls with the lending company to make sure everything went smoothly. His perseverance and commitment meant I didn’t have to worry about a thing.
What really stood out was how safe and well-supported I felt throughout the process. Richard’s expertise and professionalism shone through, and thanks to his hard work, the whole experience was completely stress-free. I highly recommend both Richard and Dowleys to anyone looking for excellent service and a top-notch vehicle!