One of the best companies I have ever dealt with. Placed order a Saturday, cancelled Sunday. Monday email received to say money refunded to my PayPal. Reordered filament lamps which were £7 cheaper ea... See more
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Bought some downlights - which failed to turn up. Complained. Apparently courier tried to deliver - no they didnt - we have cameras. So weeks later still no show - numerous emails - oh sorry - we will... See more
Ordered 19x LED GU10 3000k Warm Bulbs after calling for a bit of advice. Bulbs arrived promptly. Unfortunately 10x of the Bulbs were the wrong colour temperature (wrong box picked off shelf), I instal... See more
Company replied
This company made a mistake with my order however it’s the professional way they quickly dealt with it & sorted it out that’s the reason I’ve given a full 5 star review for them Great strip light... See more
Company details
Information provided by various external sources
Downlights.co.uk is a bite sized lighting website devoted to the sale of premium downlights. As an experienced seller of downlights, we’re fully aware that choosing the best downlights for the job can be an overwhelming task as there are so many options to choose from. Options ranging from cheap imported downlights to high-quality, branded ones. This website has been designed with the customer in mind. We’ve purposely narrowed down the downlights and lamps we feature so you can be sure on the quality, no matter which option you choose.
Contact info
Unit 3c Buckley Road Ind Est, Buckley Road, OL12 9EF, Rochdale
- 01706 521188
- sales@downlights.co.uk
- www.downlights.co.uk
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Good price and fast delivery.
Good price and fast delivery. Very pleased.
June 28, 2017
Unprompted review
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Helpful advice over the phone
June 27, 2017
Unprompted review
First time ordering with this company
First time ordering with this company, and all I can say is I am highly impressed.
The cost of the product beat many a stronger competitor, and the delivery was very fast and well packaged, I would certainly order again from here, and indeed have already ordered.
June 27, 2017
Unprompted review
Good advice and great service…
Phoned for advice which was given in an efficient and friendly manner. Lights ordered Monday afternoon and delivered the following morning well packaged and in good order. Excellent service and product - Aurora M10 lights
June 26, 2017
Unprompted review
Good experience with ordering with the …
Good experience with ordering with the website
June 26, 2017
Unprompted review
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Knowledgeable, helpful and quick delivery
Called up, asked a few questions about the products I was after, very helpful person over the phone. Ordered over the internet and product delivered next day. what else could you ask for!
June 23, 2017
Unprompted review
Product was exactly what I wanted and …
Product was exactly what I wanted and delivered quickly in a couple of days. Good value for money. Good service
June 22, 2017
Unprompted review
Great service and quality light …
Ordered twice from downlights now, fittings look great in their new home.
Downlights are the only company I have ordered from where they use a courier that email you a 1 hour delivery time slot, super service all round.
June 21, 2017
Unprompted review
Quality product and good price
June 21, 2017
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Downlights delivers.
Keen prices, rapid delivery, good quality. Just what we are all looking for.
June 20, 2017
Unprompted review
A shining light.
Website offers a good selection of products, competitively priced. Delivery was very quick and early impressions of the lights is good. Would recommend.
June 20, 2017
Unprompted review
Excellent informative website and …
Excellent informative website and efficient service. Easy to return goods where needed too. Thanks!
June 19, 2017
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Easy refund policy
I made a mistake and ordered the wrong dimmer switches, Downlights were really good and refunded with no fuss. You can tell a lot about a company by how they handle returns. I will happily order from them in the future.
June 19, 2017
Unprompted review
Good website
Good website, good product delivered quickly.....Never give 5 stars :-)
June 18, 2017
Unprompted review
Speedy delivery and notified of a 1 …
Speedy delivery and notified of a 1 hour delivery timeslot. Very pleased with the efficient service! Will certainly order again !
June 17, 2017
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This company sets the benchmark for …
This company sets the benchmark for other companies to aspire to in customer service. They are extremely helpful both before purchasing and after. They helped me choose the right items for my project. I had a slight query about installation and they were very helpful talking me through the installation step by step. I am very pleased with this company and all the products they supplied and with their customer service. I would highly recommend this Company and will definitely be using them again
Martin Lovett
June 15, 2017
Unprompted review
Reply from Downlights.co.uk
Thanks for your feedback! This is the best review we could have hoped for. We strive to provide the best customer service is this competitive marketplace.
Excellent
Extensive product range, excellent price, quick delivery, goods exactly as advertised.
June 15, 2017
Unprompted review
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