Arrived promptly and was very polite and courteous. I’m partially paralysed though, and made sure to be ready at the door (which has clear accessibility ramps and rails all round). Despite this, drive... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
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Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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Delivery almost 3 hours late, with badly damaged box.
Delivery was almost 3 hours late. Delivery tracking information only updated to say driver would be with me soon. On delivery eight ordered items were all within one large box. This outer box had completely come apart. I mentioned the state of it to the driver and he just said he had a lot of boxes in his van. No apology for being late and no apology for the severely damaged packaging. Delivery man just rested this large disheveled box across my door step; I could not move it nor get past it to remove individual items. It's the worst delivery I've ever had.
Great delivery guy !
First class
Again went to the wrong postal address…
Again went to the wrong postal address and luckily they notified us , we keep loosing our pre paid orders and the service is terrible 😕
Excellent service
Excellent service , delivery within time specified ,very pleasant driver
On time gave prior notice very efficient Arrived on time having given me prior…
Arrived on time having given me prior notice by text Driver followed instructions and was quick and efficient
Quick Delivery with a Smile.
Quick and efficient delivery. The driver was polite, friendly, and greeted me with a smile. Excellent service—well done!
Delivery re some is leaving parcels wherever regardless what happens thereafter
DELIVERY RE some individuals simply means left wherever ie at a door in full view of anyone passing ...
regardless if customer receives it 'theyve delivered it '
Fast than I expected
Fast than I expected. It's around the time frame and safely arrived/received. Thank you
Always delivered when advised and…
Always delivered when advised and driver is always polite
Prompt delivery
Delivered as per delivery time slot. Friendly courier. All goods received safely.
Another lazy driver who couldn't be…
Another lazy driver who couldn't be bothered to follow the safe place instructions. What's the point in having an option if you're just going to leave it by the front door???? Useless.
Box was clearly marked with handle with…
Box was clearly marked with handle with care, food products and you left it on its side.. food in the containers looks hideous. Slipped all over the lids and you left it in the sun!
Seriously read the box!!!
Very polite delivery person.
Really good - offered to help
Really good. Offered to help with bringing Ninja outdoor oven inside. Very helpful delivery driver. Polite
Reliable
Got given an hour window slot on the morning of delivery. Driver arrived within that hour. Driver delivered with care.
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