The shipping was relatively fast the clipper arrived in 5 working days to Hungary. I would refute the comments where they said the Support isn’t answering, in my case they did within 20 minute... See more
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Hi, i ordered the lo pro Trimmer which was in sale. The Price was reduced by 60€. The Trimmer arrived in 5 Days, Bit you Need a EU Adapter because it‘s an british plug. I would recommend this page al... See more
Company replied
“I recently purchased a Babyliss Clipper and trimmer from Drope & Fade, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfec... See more
Company replied
I bought a blade from them in November but didn't need to replace it right away so I waited and used it this weekend and then the blade pulls instead of cutting hair and they refuse to make a return o... See more
Company replied
3.6
Average
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Fast delivery and great product
Fast delivery and great product, came in perfect shape. No damage at all!
April 20, 2026
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It was delivered in only 2 days.
December 8, 2025
To product
To product, top quality, very fast delivery
This is second time I’m ordering from them and I highly recommend!
November 24, 2025
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Good choice of supplies
Good choice of supplies, and a nice website, prices are better than here in the Netherlands, will order in the future.
November 4, 2025
Clippers are terrible and customer service is worse.
Clippers are terrible and customer service is even worse. I had to contact them to find my order. Then I got it used it once and it never worked again. I reached out numerous times returned in the return window and the company ghosted. Take your money to a more reputable customer service friendly brand. I have emails of their horrible products and customer service.
June 23, 2025
Unprompted review
Extremely bad service
I bought a blade from them in November but didn't need to replace it right away so I waited and used it this weekend and then the blade pulls instead of cutting hair and they refuse to make a return or refund. I think it's really bad of them and I think they should do the right thing for themselves and send the money back and they are also rude in their emails
May 31, 2025
Unprompted review
Reply from Drape & Fade Barber Supplies
Hi Casper,
You purchased this blade over six months ago, in November, and it was dispatched and delivered promptly in perfect condition. Now, more than half a year later, you're reporting that it's pulling hair and are requesting a prepaid return label and a replacement.
To be clear, blades are a consumable item and not covered under warranty by any manufacturer - especially not after this length of time. Pulling hair is typically caused by normal wear from use or a simple blade misalignment, not a product fault.
While you’ve claimed the blade was only used for the first time this past weekend, that’s neither verifiable nor in line with standard expectations for professional tools purchased six months ago.
We’ve responded to your request professionally and fairly, and our position is fully aligned with industry standards.
Best regards,
Drape & Fade Team
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No response
I placed an order with them. I added my cart and paid with Apple Pay at checkout, but one of the products I had previously selected wasn't added. I contacted them so they could cancel the order or at least pay for the product separately and include it in the same order. (Since shipping to my country was expensive, I didn't want to pay twice.) After contacting them, I didn't receive a response, and they sent the package anyway.
March 12, 2025
Unprompted review
Reply from Drape & Fade Barber Supplies
Thanks for your review. Just to clarify, our website does not remove items from the cart during checkout — the final items and total are clearly displayed before payment is confirmed. Unfortunately, your request to cancel the order came in after it had already been dispatched, and we aren't able to cancel or modify orders once they leave our warehouse.
We do note that you placed another order three days later, and in that case, when you requested a cancellation, we were able to process it immediately and issue a full refund — because the order had not yet shipped.
Our customer service team responded promptly and did everything within our power to help, so the 1-star rating doesn't reflect the full picture.
This supreme trimmer not cutting good
This supreme trimmer not cutting good! And the blade is not sharp!
February 14, 2025
Reply from Drape & Fade Barber Supplies
Thanks for your feedback. We're sorry to hear the trimmer isn't performing as expected. In many cases, a quick fix like realigning the blades can make a big difference - our customer support team is happy to guide you through that or help resolve any genuine issues.
We’d also like to mention that your order was processed and delivered promptly, so a 1-star review doesn’t reflect the full experience fairly. If there's a fault, we're here to help - just reach out.
I've had difficulty in finding Freeze…
I've had difficulty in finding Freeze Shaping Gum and was excited to find your website and there it was! Thank you for the swift delivery and good packaging too. Delivered this morning.
January 9, 2025
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Your site stop working durind the…
Your site stop working durind the entire process
September 3, 2024
Fast shipping, helpful customer service
The shipping was relatively fast the clipper arrived in 5 working days to Hungary.
I would refute the comments where they said the Support isn’t answering, in my case they did within 20 minutes or so.(I had a few questions)
The clippers I bought are good quality.
I’d recommend buying from them.
September 3, 2024
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If went as expected
When I placed my order, I immediately received a confirmation e-mail. Also, the order arrived on time. So I am totally satisfied!
September 4, 2024
Entrega no prazo previsto.
September 10, 2024
Very Quick and good
September 2, 2024
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