Great customer service very helpful, straight to the point, and always responding on time. Most of my issues were solved exactly as I wanted without any delay. Only a few minor problems remained unre... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love using Drawboard! For me, it is superior to all other apps that I have used for education. I recently encountered an issue while trying to renew my subscription, and I’m so grateful to the am... See more
Super quick support! At first, I was a bit worried that I wouldn’t get a response in a reasonable time since premium members are prioritized and I’m on a basic plan. However, I received a fast and... See more
I have been using the free version of this app for quite sometime and now upgraded to a paid subscription. Every penny is worth the experience. Shout out to the drawboard support team for a qui... See more
4.3
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
See hundreds of enraged customers…
See hundreds of enraged customers explaining their frustration with a company that removed features customers had already paid for with no access to previous versions of the program they paid for by searching "reddit drawboard sucks now"
April 17, 2023
Unprompted review
Benefit reduction despite payment
Benefit reduction despite payment without refund of payment. Very arrogant approach when contacted them, too bad for a product that was oonce good.
March 10, 2023
Unprompted review
Very disappointing after update
I used Drawboard for 2 1/2 years since it was free and was very happy with the features. Unfortunately, an update came out a few weeks ago, which now restricts me and I can no longer use essential features without paying. It's a shame that Drawboard is destroying its reputation in this way.
March 12, 2022
Unprompted review
How to lose customers in one lesson.
Removing essential features as an update, without any warning... what a great way to lose a customer. As a teacher, I had a lot of fun not being able to give my lesson because, in front of my students, I had a giant ad pop up when trying to use basic features.
March 6, 2023
Unprompted review
An suddenly I have to pay… AGAIN?…
I used the programm for 2 years now for my studies and had to pay 15€ because I apparently had a newer computer. My friend got it for free. So it worked good till shortly. I can not use the pens anymore I did before and if I wanted to I would have to pay monthly 30€. I am majorly disappointed and would not recommend downloading this thing… I don’t get what I originally paid for anymore… I was once a fan.. goodbye drawboard I am switching to notes
March 2, 2023
Unprompted review
Easy, Tidy & Smooth
The app on Windows is great. I'm glad I found it and started using it as a reader. Its user interface is very smooth, tidy, and easy to use. Preserving the current page of reading, highlighting, and the UX is great to me.
February 23, 2023
Unprompted review
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