DreamLease Vehicle Leasing Specialists Reviews 

676
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and leasing consultants for being extremely helpful, professional, and responsive throughout the entire journey. Many people note that the vehicle acquisition process is remarkably smooth, straightforward, and successfully handled with great efficiency from start to finish. Some reviewers were not happy with the communication, mentioning that updates stopped or information changed after the initial agreement was signed. A few consumers also felt left entirely without proper support or guidance once the deal was completed, experiencing unexpected communication difficulties.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the entire leasing process.... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient support from... See more

Customer service

Customers report highly positive experiences with customer service, praising the professional and helpful... See more

User experience

Users describe positive interactions with user experience, highlighting an effortless and straightforward... See more

Response time

People report positive experiences with response time, highlighting swift and efficient communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... See more

Rated 5 out of 5 stars

Currently looking for a second car in our family. After being looked after by Tom Glen who has done a fantastic customer care job. Nothing to do with Tom or Dreamleasing but currently just not ready... See more

Rated 5 out of 5 stars

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... See more

Rated 5 out of 5 stars

Just been through the application process now awaiting delivery of my new car. The Buy journey was excellent. Zane from DreamLease was really helpful and ensured the process was stright forward and qu... See more


Company details

  1. Leasing Service
  2. Car Leasing Service

Written by the company

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

676 reviews

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4.9

All reviews

(676)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience with Skye and the…

Amazing experience with Skye and the team. Extremely fast and friendly communication and extremely efficient process with all documents reviewed and signed online. Will definitely use again for my next lease.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Billal at Dreamlease made the experience of getting my new car a seamless experience. After having a bad experience with another company I leased a car from, I was anxious and can safely say I made a better choice in the end. I was informed at every stage and able to ask any questions I had along the way. 10/10 would recommend - my new car arrived the other day and I love it, thank you so much!

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Martin

Martin, made the process guy or approval and ordering very easy.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Really very grateful for Aaron’s help

Really very grateful for Aaron’s help. Answered initial questions clearly and well, remembered the particular car and deal I wanted, contacted me quickly when one became available, and took me through the process. Great service!

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

Martin was great from the start

Martin was great from the start. Reached out quickly after my initial enquiry. Wasn't pushy but available to help if I wanted to ask a question.
Efficient service and easy to deal with.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Smooth!!

This is the third time I’ve been through the early stages of acquiring a contract hire/lease vehicle, and by far, this has been the easiest experience. Emails were responded to promptly, communication was clear, and each step was handled swiftly and efficiently.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Just want to leave a 5 star on my car…

Just want to leave a 5 star on my car service I’ve had. I rang Dream lease a few weeks ago and spoke to Tom who spoke professionally and gave me all information I needed.. it was a quick yes and the car was on order within 48hrs can’t fault the process at all.

Big thank you to the team and Tom personally!! 5 ⭐️

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect choice

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism.
This is the first VW I've driven and the Taigo fits all my needs. I'm used to driving a large 2.2ltr SUV so was worried if the 1ltr engine would be powerful enough for me. Well, believe me it's fantastic. Loads of room inside the cabin for a comfortable journey, whether I'm driving or a passenger. Even the back seats have plenty of leg room. The boot has two levels so if you need it to be a bit deeper you can drop the base down. Great space for my dog.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I had used another lease company for my…

I had used another lease company for my last two cars but hadn’t been happy with the time it took to get a response from them. It all felt like it was too much trouble.
I used initially because of the deal they had. The whole process was incredibly fast and was completed in a day. Skye was just amazing. Nothing was too much trouble and she explained in detail each step. I wouldn’t hesitate to recommend Dreamlease and Skye.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with my new Volkswagen…


Really happy with my new Volkswagen Taigo through DreamLease. The whole process was straightforward and the car is brilliant. A massive thank you to Tom C, who was incredibly helpful throughout, especially getting the car sorted and making sure all my documents were in order. Tom C made the whole experience really easy. Would definitely recommend DreamLease!

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Martin was great!

Martin was great with me very patient and explained everything in detail, also he had ran through a few permutations to see what was the best option for myself on the deal.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy process from start to…

Really easy process from start to finish,

Requested my quote online through Dreamlease and a very polite lady called Skye sorted everything out in a couple of days, would recommend this company as I got metallic paint included in the price where other companies wanted to charge.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Zane was extremely helpful in finding me the best deal and terms that worked for my requirements. He then went above and beyond to ensure the delivery of the vehicle was as quick as possible!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend Martin at Dream…

I couldn’t recommend Martin at Dream Lease highly enough. He provided first class customer service throughout the process of arranging a Skoda Enyaq lease. His communication was excellent, and he went above and beyond to secure a great deal that suited our requirements.

He was friendly, helpful and genuinely committed to making sure we were happy. His customer facing attitude was exceptional and a real credit to Dream Lease. We wouldn’t hesitate to recommend either Martin or Dreamlease and will certainly be using them again in the future.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Tom provided an absolutely outstanding five-star service from start to finish. He is exceptionally knowledgeable and handled everything with the utmost professionalism. What stood out most was his prompt communication; he responded to every question almost instantly. Beyond his technical expertise, Tom is incredibly kind and genuinely cares about helping his clients. I cannot recommend him highly enough!

August 7, 2026
Unprompted review

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