DreamLease Vehicle Leasing Specialists Reviews 

681
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, polite, and thoroughly knowledgeable, making every single step of the vehicle leasing journey very straightforward and entirely stress-free. Consumers also highlight the remarkably prompt responses, expert guidance, and clear communication provided, ensuring a completely smooth and seamless transaction from the very initial enquiry all the way to final order placement. Some reviewers were not happy with post-sale communication, explicitly noting that customer support dropped off entirely and that information changed constantly once the finance and contract details were fully secured.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently helpful,... See more

Service

Reviewers mention positive feedback about service, highlighting the fast, efficient, and smooth experience... See more

Customer service

Customers consistently note positive experiences with customer service, praising agents for being efficient,... See more

User experience

Users describe positive interactions with user experience, highlighting an easy and straightforward process... See more

Response time

Reviewers highlight positive aspects of response time, noting that inquiries are handled swiftly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... See more

Rated 5 out of 5 stars

Currently looking for a second car in our family. After being looked after by Tom Glen who has done a fantastic customer care job. Nothing to do with Tom or Dreamleasing but currently just not ready... See more

Rated 5 out of 5 stars

First time trying lease vehicle contracts . So as you can imagine a bit apprehensive as regards going down this road. Spoke to dream leasing , and after a few hours decided to go a head with the cont... See more

Rated 5 out of 5 stars

Excellent customer service. Polite and patient Lease Consultant Zane Ali. Always got in touch at appropriate times. Never left me in the dark with updates. Provided clear guidance with the whole proce... See more


Company details

  1. Leasing Service
  2. Car Leasing Service

Written by the company

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Contact info

4.9

Excellent

TrustScore 5 out of 5

681 reviews

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No recent history of asking for reviews

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4.9

All reviews

(681)

313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Martin was great!

Martin was great with me very patient and explained everything in detail, also he had ran through a few permutations to see what was the best option for myself on the deal.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy process from start to…

Really easy process from start to finish,

Requested my quote online through Dreamlease and a very polite lady called Skye sorted everything out in a couple of days, would recommend this company as I got metallic paint included in the price where other companies wanted to charge.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all round

Zane was extremely helpful in finding me the best deal and terms that worked for my requirements. He then went above and beyond to ensure the delivery of the vehicle was as quick as possible!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t recommend Martin at Dream…

I couldn’t recommend Martin at Dream Lease highly enough. He provided first class customer service throughout the process of arranging a Skoda Enyaq lease. His communication was excellent, and he went above and beyond to secure a great deal that suited our requirements.

He was friendly, helpful and genuinely committed to making sure we were happy. His customer facing attitude was exceptional and a real credit to Dream Lease. We wouldn’t hesitate to recommend either Martin or Dreamlease and will certainly be using them again in the future.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Tom provided an absolutely outstanding five-star service from start to finish. He is exceptionally knowledgeable and handled everything with the utmost professionalism. What stood out most was his prompt communication; he responded to every question almost instantly. Beyond his technical expertise, Tom is incredibly kind and genuinely cares about helping his clients. I cannot recommend him highly enough!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Brian F.

We dealt with Brian for our Lease and it was a very smooth experience. He explained everything well and was very prompt at replying to any queries. Would recommend.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Martin W Was excellent throughout the whole process, he advised on the best prices, mileage and packages etc for our needs.

Would recommend to anyone.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Tom was very helpful, friendly & got the car I wanted delivered quickly & at a price I was happy with. I will be recommending to everyone & definitely use them again.

July 31, 2026
Unprompted review

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