Dr Ganja Reviews 

162
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were unhappy with their experience overall. Many customers frequently reported significant delays with shipping, noting that packages often took weeks to be picked up by carriers or did not move for extended periods after a label was created. People also found customer service to be largely unresponsive, with calls and emails often going unanswered or leading to unhelpful excuses. Additionally, some orders were incorrect or never shipped at all. However, some people were satisfied with the product quality, describing items as wonderful, good, and worth the wait, with some finding them effective for their needs. A few other people also felt that the prices were fair and appreciated the unique items. Conversely, a small portion of people felt that the products received did not match descriptions or suspected issues like mold, and some reported receiving incorrect items.

What people talk about most

Delivery service

People report negative experiences with delivery service, with many reviewers expressing significant... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing frustration over long... See more

Product

Clients share ambiguous opinions on product quality and authenticity, with some reviewers praising the fair... See more

Customer service

Customers had negative experiences with customer service, with many reporting poor service and a lack of... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers consistently praising the quality of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The shipping times are frankly ridiculous for a seller that's based only a few states away from me, but they have fair enough prices on distillate and flower.

Rated 1 out of 5 stars

i ordered from them dec 31, 2025 and it’s been 9 days my package hasn’t moved 😒😒usps still waiting on my package like what bruh 9 freaking days!?????sent em a email and they talking bout it’s becaus... See more

Rated 1 out of 5 stars

Ordered 12/28. The website says order was completed 12/28 but it has STILL not shipped ……. It will take 12-14 days to receive your order no matter when you order. When emailing the company, they say t... See more

Rated 1 out of 5 stars

Orderd 2 ounchs before xmas they turned up just after and lovley . When i tryed to order 4 more . It wouldnt let me i go on to DRG but took them days to reply . And they said following... See more


Company details

  1. Cannabis store
  2. Tobacco Shop
  3. Vaporizer Store

Information provided by various external sources

Buy premium CBD products from top brands that include CBD flower, CBD hemp oil, tinctures CBD beauty items and more. Shop Now! Free & Discreet Shipping!


Contact info

  • Santa Monica Boulevard 7855, 90046, West Hollywood, United States

  • www.drganja.com

2.3

Poor

TrustScore 2.5 out of 5

162 reviews

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1-star

No history of asking for reviews

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2.3

All reviews

(162)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is a joke

This company is a joke, the shipping in the us is terrible, they blame it on usps when in fact they print the labels fast, but actually getting it to a post office seems a problem for them, I have been waiting for weeks and nothing yet, just says label printed. customer service is a joke, emails sent and nothing, also there is an entire group on reddit that has complaints about them not shipping.

December 1, 2022
Unprompted review
Rated 2 out of 5 stars

No customer support - risky when ordering - usps shipping is 💩

So they at least do ship their products, but service is nearly non existent, it seems there’s zero structure in customer support even in the support that they do have.

Only since last year I started getting trouble with orders. Last 2 from a year back and 2.5 months back not received. Previous orders however usually arrived in 1-1.5 months, sometimes even earlier. (Even when covid was trending)

It was said; “if anything you’ll get a refund” - I confirmed that was a good solution, and they said it would be checked. That was 1 week ago. No response after, be careful when ordering - i wouldn’t recommend - but if you do be sure you have the option to charge back if they mess it up and don’t have customer support.

Maybe there are some problems causing them not to be able to refund - that’s okay - so I suggested a reship but no response. If you see this I’d appreciate help to solve this issue - but I doubt drganja will.
If you do i can update this review with a follow up.

Not responding to calls, emails. After messages on their Instagram account and dms I got left on read multiple times, often a week at a time.
At least they were seeing my messages. And they don’t respond - feelsbadman.

Even though I dislike it, I’ll probably be charging back next week - still have an old order that’s gone - doubt I will get a reship or refund on that one.

Be careful!

October 30, 2022
Unprompted review
Rated 5 out of 5 stars

i get that a lot of reviews are…

i get that a lot of reviews are complaining about delivery times something that is quoted on the site that it can take anywhere from 15- 40 days too receive the product, i have had a few orders land from this company within the 21 days period too uk! i am more than happy with this company there products and i will continue too be a customer for life! thanks dr ganja!!

October 22, 2022
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!!!

SCAM ALERT!!!!! I paid for two delta 8, only received one, the one I did get was incorrect, they put a dif vape in box of correct one. I called, they told me email support. they will not reply or send second vape. they take your money and ignore you. DO NOT TRUST

December 11, 2021
Unprompted review
Rated 2 out of 5 stars

Blames Everything On USPS

This company marks your items as “Shipped” before they actually ship them in order to have your payment completed and live up to their ‘Fast Shipping’ claim. They blame the delays on USPS, but I’ve used several companies and 50% of the time I pay for Priority Mail shipping with Dr. Ganja, it takes close to 10 days to arrive. Every other site that I use, which also utilizes USPS Priority Mail, is on time 90% of the time. I only have issues with Dr. Ganja.
Customer service is also very poor, they blame USPS and don’t seem to care too much.

September 8, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor

Very poor, ordered and paid high shipping fees with a supposed ‘guarantee’ in case product seized by customs, which it was. I was only refunded a measly 30 dollars out of a 100. Not impressed

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

CBD oil to Aus

Bought CBD oil, arrived in Melbourne, Aus in about a month, seems to be a quality product.

Additionally, I accidently purchased a different product and upon contacting customer service they quickly cancelled and refunded the order (which is why I feel obliged to leave a review).

March 25, 2021
Unprompted review
Rated 1 out of 5 stars

Was going great until Australia post…

Was going great until Australia post stopped the parcel before it left the usa. I tried emailing drganja and called them twice but they don't answer. Was hoping to get it sent back and they send through another carrier.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

I have bought some of the best CBD…

I have bought some of the best CBD flower that I’ve ever smoked in my life from Drganga. I mix it with my street bought weed to get that Cbd/thc blend. The best has been the Wedding Cake regular bud and the smalls. I can’t tell much difference between the cbd Wedding Cake that Dr Ganja has in comparison to the 2 plants of High Grade thc that I grew last session. With the price so low I bought a quarter pound of cbd flower because I can do so much with it, and just ask your self, how many times has my dealer fooled me with good Cbd flower or maybe he didn’t even know the difference himself.

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing quality products

Amazing quality products! Quick, discreet and secure packaging. Very helpful and prompt customer service via email. Will be back very soon! Love from Melbourne, Australia

November 2, 2020
Unprompted review
Rated 2 out of 5 stars

I've given two stars instead of one…

I've given two stars instead of one because the products are good and the prices are fair. However, one of my ordered products is defective and I've tried multiple times to get a response from customer service for a replacement or a refund. They are not responding. So, be advised, if you have a problem with an order, it may be difficult or impossible to get help with it.

October 23, 2020
Unprompted review
Rated 5 out of 5 stars

The Competition wishes they were DrGanja

I used to buy the products they carry from different vendors. Dr. Ganja has everything I need in one site, their pricing is good, their service is great, and their shipping is fast. Their own brand name is good too. Tried to support local businesses but the savings from Dr Ganja is over 30%. Highly recommend this website as a go to for all things CBD.

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

Trust Worthy Company

This is a company you can trust. Their customer service was outstanding and helped me right away with my issue. They are worth your time and money. They will serve you well.

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Best Valued Hemp Company Per $1 Spent

This Is The Hemp Flower Company That Everyone Should Try. Overall, It’s The Best Bang For Your Bucks! They Put So Much Time & Effort Into Their Descriptions! Only After Ordering Can You Truly Appreciate Why They Did So! Their Pics Are So Accurate It Makes You Wonder Why Other Similar Companies Can’t Do The Same & The Written Descriptions Are 100% True! I Ordered An Untrimmed Ounce Of Special Sauce With A 14% Mothers Day Discount Coupon & Paid A Total Of $47.30 For An Ounce PLUS They Sent Me TWO Free 1/8’s, A Whole Quarter Ounce Of FREE Trimmed Flower! Cherry Abacus & Bubba Kush! Lighting Fast Free Shipping & Flawless Customer Service! Nobody Can Compete With This Company On Effects And Potency...Do You Know What’s In Your Bud?

May 18, 2020
Unprompted review

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