Drink Loveau- Fruit Infused Sparkling Water  Reviews 41

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Terrible customer service. No response to to emails, no option to telephone. Had a subscription for about six months. Got charged for December 24 and no delivery happened so tried to contact 2 weeks... See more

Rated 5 out of 5 stars

I came across Loveau a few months ago in Waitrose. It has been a long time since I gave up sugary and artificially sweetened drinks and until now have not found a credible alternative that I can hones... See more

Rated 5 out of 5 stars

Really impressed with the solid flavour profile. I’ve been drinking Ugly Water the past year and love that too, but the unique flavours from loveau really peaked my interest and didn’t disappoint. I’m... See more

Rated 5 out of 5 stars

Refreshing sparkling water and tastes great! Fantastic new drink, which I only recently discovered. Best of all it doesn't have any sugar or sweeteners. I've only tried Yuzo, Lemon and Lime so far, bu... See more

Company details


Contact info

3.5

Average

TrustScore 3.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. No response to to emails, no option to telephone.
Had a subscription for about six months. Got charged for December 24 and no delivery happened so tried to contact 2 weeks later to find out what is going on. Nothing out of then, only received email that my subscription is cancelled. Later my December money returned but they kept delivery charge!!?? And not a word from the company to explain. Don’t bother - drinks are great but not worth the hustle with such a rude service.

December 5, 2024
Advertisement
Advertisement
Rated 1 out of 5 stars

Flavourless and disappointing

Very flavourless. I bought this water because of its ‘healthy’ advertising, this water became flat very quickly and is almost flavourless. I paid £3.50 for a pack of 4, I would recommend any other drink instead.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Refreshing

I have tried the lemon & lime and raspberry, strawberry & blueberry and found them really refreshing.

June 19, 2022
Advertisement
Rated 5 out of 5 stars

An excellent drink

An excellent drink. I like fizzy drinks but unfortunately I don't like the taste of sweetners so these drinks are ideal, as no sweetners. My favourite is Raspberry, Strawberry and Blueberry, but I will happily drink all three. Yes they do cost a bit more than other cans but so much healthier as no sugar, so totally worth it.

December 13, 2021
Unprompted review
Rated 4 out of 5 stars

Get the Yuzu, Lime & Lemon

The Yuzu, Lime and Lemon is the only flavour we like but it is really nice. Taking a can from the fridge of something so refreshing but completely guilt free is worth the extra money.

September 1, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Weak on flavour

Liked the packaging and the fact its natural ingredients so i thought I'd pay the premium price for another low calorie drink option. Unfortunately the watermelon flavour was weak at best. Very boring. I don't think I'll bother with the other flavours.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

Really impressed with the solid flavour…

Really impressed with the solid flavour profile. I’ve been drinking Ugly Water the past year and love that too, but the unique flavours from loveau really peaked my interest and didn’t disappoint. I’m particularly pleased there’s no sweeteners or rubbish, totally 5 stars you’ll be happy you tried it!

June 20, 2021
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look