Excellent service and value for money. Rented car for 4 days. Was picked up by shuttle 5 mins after phoning. The process at pick up was straightforward, quick and the staff member (RG) friendly a... See more
Company replied
Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB
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Excellent service and value for money. Rented car for 4 days. Was picked up by shuttle 5 mins after phoning. The process at pick up was straightforward, quick and the staff member (RG) friendly a... See more
Company replied
Very fast service upon collecting the car, Ric & AJ very helpful and also provided a free upgrade as a better car was available 👍🏼
Company replied
Awful service. They are using Booking.com policies to cancel delayed collection so they charge 3 times the price and give you what car they have available. I'd expect much more from a company than hid... See more
Company replied
Great experience, the shuttle picked us up and dropped off. Would 100% recommend it . RK & AJ was super helpful.
Company replied
Written by the company
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, United Kingdom
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Great customer service, fast, lovely car! AJ was the greatest car agent ever at Belfast International Airport, would absolutely recommend this service!

Reply from Drivalia UK - BELFAST INTL AIRPORT
Aj made the whole experience easy and quick

Reply from Drivalia UK - BELFAST INTL AIRPORT
I was having the most awful day in fact it had gone from bad to worse until I was collected by the A Team, Lorie, AJ and RK brought me back from the brink and served me up an upgrade. So so grateful guys Thankyou I’ll be back 🥰

Reply from Drivalia UK - BELFAST INTL AIRPORT
AJ at the international Belfast Airport was extremely helpful in helping us with our hire car. Would definitely recommend to all!

Reply from Drivalia UK - BELFAST INTL AIRPORT
Belfast international aj was very helpful and good customer service

Reply from Drivalia UK - BELFAST INTL AIRPORT
I was assisted by AJ at Belfast International Airport, amazing customer service , very helpful. A complete gentleman of the team.

Reply from Drivalia UK - BELFAST INTL AIRPORT
Very good service, 2nd time of hiring from here. Will use again

Reply from Drivalia UK - BELFAST INTL AIRPORT
A.J was by far the best customer service rep I've ever delt with fast and brilliant

Reply from Drivalia UK - BELFAST INTL AIRPORT
Really exceptional from pick up at the airport to friendly customer service by RK at their hub.
Would choose their service anytime.
Highly reccomended!

Reply from Drivalia UK - BELFAST INTL AIRPORT

Reply from Drivalia UK - BELFAST INTL AIRPORT
Awesome! I had wonderful experience check in with Nick here, fast, and effective!

Reply from Drivalia UK - BELFAST INTL AIRPORT
Excellent service! Nick is very helpful and informative throughout the process.

Reply from Drivalia UK - BELFAST INTL AIRPORT

Reply from Drivalia UK - BELFAST INTL AIRPORT
The team helped me out massively! I was stuck last minute and they where able to help me out very quickly and a great deal

Reply from Drivalia UK - BELFAST INTL AIRPORT

Reply from Drivalia UK - BELFAST INTL AIRPORT
We hired a car from Drivalia for the first time and the experience was great throughout. We were served by RK who helped us with explaining all the requirements, upgraded a car for us and provided a very friendly service on check in and check out. Would definitely recommend them. Great value for money and the level of service.

Reply from Drivalia UK - BELFAST INTL AIRPORT
Friendly welcome with clear options and process. Easy location to get to.
RK was very helpful.
Will use again

Reply from Drivalia UK - BELFAST INTL AIRPORT
Very quick collection from the airport, lovely attitude of staff and very clear communication explaining everything that was needed.
Thanks for a great experience.

Reply from Drivalia UK - BELFAST INTL AIRPORT
AJ was great and very helpful - he gave great advice throughout.

Reply from Drivalia UK - BELFAST INTL AIRPORT
We didn't make things easy for the poor people here but Alan and Nick were very supportive, personable and efficient. The shuttle driver, Robert, was also fantastic. They ensured that we were able to get our car and get to our funeral on time. Would definitely come back to Drivalia (directly, next time).

Reply from Drivalia UK - BELFAST INTL AIRPORT
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