Drivalia UK - BELFAST INTL AIRPORT Reviews 

418
TrustScore 4.5 out of 5

4.3

Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ BELFAST, NORTH IRELAND, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service and value for money. Rented car for 4 days. Was picked up by shuttle 5 mins after phoning. The process at pick up was straightforward, quick and the staff member (RG) friendly a... See more

Company replied

Rated 5 out of 5 stars

Very fast service upon collecting the car, Ric & AJ very helpful and also provided a free upgrade as a better car was available 👍🏼

Company replied

Rated 1 out of 5 stars

Awful service. They are using Booking.com policies to cancel delayed collection so they charge 3 times the price and give you what car they have available. I'd expect much more from a company than hid... See more

Company replied

Rated 5 out of 5 stars

Great experience, the shuttle picked us up and dropped off. Would 100% recommend it . RK & AJ was super helpful.

Company replied


Company details

  1. Car Rental Agency

About Drivalia UK - BELFAST INTL AIRPORT

Written by the company

Who we are

Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.

What we do

In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.

Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.

Need something a little bigger?

Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.


Contact info

  • Karl Business Park. 92 Old Ballyrobin Road., Belfast, BT41 4TJ, BELFAST, NORTH IRELAND, United Kingdom

  • 028 9244 8755

4.3

Excellent

TrustScore 4.5 out of 5

418 reviews

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2-star
1-star

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Replied to 97% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(418)

5,017 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service, fast, lovely car! AJ was the greatest car agent ever at Belfast International Airport, would absolutely recommend this service!

June 13, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Aj made the whole experience easy and…

Aj made the whole experience easy and quick

June 13, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

The A Team

I was having the most awful day in fact it had gone from bad to worse until I was collected by the A Team, Lorie, AJ and RK brought me back from the brink and served me up an upgrade. So so grateful guys Thankyou I’ll be back 🥰

June 12, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

AJ at the international Belfast Airport…

AJ at the international Belfast Airport was extremely helpful in helping us with our hire car. Would definitely recommend to all!

June 10, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Belfast international aj was very…

Belfast international aj was very helpful and good customer service

June 10, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

I was assisted by AJ at Belfast…

I was assisted by AJ at Belfast International Airport, amazing customer service , very helpful. A complete gentleman of the team.

June 7, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Very good service

Very good service, 2nd time of hiring from here. Will use again

June 5, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

A.J was by far the best customer…

A.J was by far the best customer service rep I've ever delt with fast and brilliant

June 5, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Exceptional

Really exceptional from pick up at the airport to friendly customer service by RK at their hub.

Would choose their service anytime.

Highly reccomended!

June 5, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 4 out of 5 stars

Very good

Very good
RK gave me a good car

June 4, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Awesome

Awesome! I had wonderful experience check in with Nick here, fast, and effective!

June 3, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Excellent service

Excellent service! Nick is very helpful and informative throughout the process.

June 3, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Professional friendly staff

June 1, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

The team helped me out massively

The team helped me out massively! I was stuck last minute and they where able to help me out very quickly and a great deal

May 28, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Amazing service thanks guys

Amazing service thanks guys! AJ is a hero!

May 26, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great service and value for money

We hired a car from Drivalia for the first time and the experience was great throughout. We were served by RK who helped us with explaining all the requirements, upgraded a car for us and provided a very friendly service on check in and check out. Would definitely recommend them. Great value for money and the level of service.

May 26, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Friendly welcome with clear options and…

Friendly welcome with clear options and process. Easy location to get to.
RK was very helpful.
Will use again

May 26, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 4 out of 5 stars

Great hire company

Very quick collection from the airport, lovely attitude of staff and very clear communication explaining everything that was needed.
Thanks for a great experience.

May 26, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

AJ was great and very helpful

AJ was great and very helpful - he gave great advice throughout.

May 15, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

Rated 5 out of 5 stars

Great customer service

We didn't make things easy for the poor people here but Alan and Nick were very supportive, personable and efficient. The shuttle driver, Robert, was also fantastic. They ensured that we were able to get our car and get to our funeral on time. Would definitely come back to Drivalia (directly, next time).

May 15, 2026
Unprompted review
Drivalia UK - BELFAST INTL AIRPORT logo

Reply from Drivalia UK - BELFAST INTL AIRPORT

Dear customer,

Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.

We look forward to assisting you with any future hire needs and continuing to provide excellent service.

With best wishes
Drivalia

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