I did a brief search of some available Drive Time vehicles online, found one local i was interested in, submitted my information on the site to get a quick approval, and within 10 minutes I received a... See more
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See what reviewers are saying
The sales rep, LaShondra was very helpful very professional. She took care of all of my needs. She went above and beyond that’s what made it so outstanding she’s an excellent salesman.
This is an update. I previously rated the customer assistance/sales process as extremely good. This is for the absent aftercare and warranty debacle. I drove my newly purchased vehicle 250 miles. At t... See more
Company replied
Sean was awesome…very patient and accommodating with us. Took his time, didn’t rush us, and let us walk away with exactly what we wanted. Do yourselves a favor and call Sean at Drivetime in Augusta fo... See more
Company details
- #1 of 2 best companies in Used Car Dealer
- #3 of 9 best companies in Auto Market
- #9 of 12 best companies in Car Dealer
- #8 of 14 best companies in Car Finance and Loan Company
About DriveTime Car Sales - Augusta
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
3212 Washington Rd, 30907, Augusta, GA, United States
- 17066910190
Discover DriveTime
4.8
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Excellent customer service ‼️
February 23, 2023
What was the point of setting a appointment?
Everything was great once I was finally seen, I set the appt for 3pm and was not seen till 5pm, and once all the paperwork was done, I didn’t get to leave till almost 8pm. Due to lack of staffing I was treated as a walk in, so what was the point of setting an appointment. Once everything was going it was a great experience and the sales guy was wonderful to work with.
January 21, 2023
Reply from DriveTime Car Sales - Augusta
Hello Steven,
Thank you for sharing with us your most recent sales experience. We are truly sorry to hear your sales process took longer than expected.
We want to assure you we strive to provide a quick and stream-lined car buying process for our valued customers. However, there are times when further documentation might have to be provided in order to complete the sale, and this may take additional time to obtain this information. It is important to know that our entire sales team is fully trained to answer all the questions that arise, in addition to completing the sales process in a timely manner, we know everyones’ time is of importance.
We appreciate all feedback, both positive and constructive. We will be using this to improve both our level of customer service as well as our sales process. Should you wish to discuss your experience further, please contact our Customer Relations department at (888) 290-0148, and a representative will be glad to assist.
Respectfully,
DriveTime Customer Relations
Sean was great but i had to use my…
Sean was great but i had to use my warranty to put the car in the shop. Hopefully they are quick and efficient.
December 30, 2022
Mr. Reggie
Mr. Reginald was very nice and honest with helping me with the paper work. The process wasn't long at all. I love that the vehicle was washed and clean before I left the lot. I smiled all the way home. Thanks Drive Time for a great experience.
December 29, 2022
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