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DriveTime Car Sales - Baton Rouge Reviews 63

TrustScore 4.5 out of 5

4.6

9977 Airline Hwy, 70816 Baton Rouge, LA, US


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Rated 5 out of 5 stars

I started with Trey in BR. Hes was very helpful but couldnt come back to see him. So I worked with George & he was amazing. He thought like a father to get my daughter a good reliable care. George wa... See more

Company replied

Rated 5 out of 5 stars

Now, I am giving a 5 star because of the customer service received by way of the GM, Mr. Moreno located at the Baton Rouge location. On the negative side, I was deceived by the salesperson Mr. Shawnta... See more

Rated 5 out of 5 stars

Amazing doesn't even describe Greg. Highly recommend him. I was beyond frustrated with the car process and extremely stressed out. He made it painless and is simply an amazing human being.

Company replied

Rated 5 out of 5 stars

I had a had a great experience today. DJ was great. He let me take my time looking at the different option. He answered all my questions and was very informative. DJ made my car buying experience easy... See more

Company replied


Company details

  1. #1 of 3 best companies in Used Car Dealer
  2. #2 of 7 best companies in Auto Market
  3. #8 of 11 best companies in Car Dealer
  4. #9 of 14 best companies in Car Finance and Loan Company

About DriveTime Car Sales - Baton Rouge

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 9977 Airline Hwy, 70816, Baton Rouge, LA, United States

  • 12258316181
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Shop every car with your personalized terms!

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I bought a 2019 Nissan Altima back in…

I bought a 2019 Nissan Altima back in January, the car has caused me major problems since. The AC went out the second week of buying the car, the tires were bald, the radio kept going in and out and also the engine coil went out. Silver rock is who they use for warranty DO NOT GET IT they do not cover ANYTHING.

March 31, 2026
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

Thank you for leaving your review, Aalayah. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

It was very nice and easy Greg Dawson…

It was very nice and easy Greg Dawson was awesome he did a great job explaining everything I give him 5 stars

February 10, 2026
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

Hello Sherri Robinson, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Sale person was extremely helpful and…

Greg Dawson was extremely helpful and understanding to what I wanted and was really nice and respectful

January 16, 2026
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

Thank you so much for your kind words, Reagnold. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tre was very helpful he helped me out…

Tre was very helpful he helped me out tremendously I definitely suggest you guys coming in and buy your car

January 12, 2026
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

I am thrilled to hear you had a great buying experience at our Baton Rouge DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

trey was great

trey was great, really helped me get into my next vehicle.I really appreciate everyone here at drive time

November 29, 2025
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

Hello William Cooley, Thank you so much for taking the time to review your visit at our Baton Rouge DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Best experience

Best experience, took time until I was satisfied with the purchase. Answered all questions I had a was very knowledgeable of the service! Thanks Greg

November 22, 2025
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Reply from DriveTime Car Sales - Baton Rouge

Hello Monica Landry, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Trey Was awesome

Trey Was awesome! Very knowledgeable

November 14, 2025
Unprompted review
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Reply from DriveTime Car Sales - Baton Rouge

Hello Ms. Coleman, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

I got my car

I got my car ! They worked with me very happy

November 13, 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

The company was amazing!

The company was amazing!! The treated my friend and I with excellent care. The facility was clean and organized. And the staff were very informative and patient!!!

November 6, 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

I am thrilled to hear you had a great buying experience at our Baton Rouge DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

DJ is so wonderful

DJ is so wonderful, He took time to get me in what I wanted and needed. It took 3 hours to get me what I wanted all on me frfr. Thanks DJ you Rock Gemini twin.
Jaybee Gemini energy!!!

October 28, 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

We are grateful to have you as a valued DriveTime customer Janice. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 1 out of 5 stars

The car broke after 2 weeks and drive…

The car broke after 2 weeks and drive time and the warranty department doesn't care about the customer. I had to come out of pocket and they refuse to refund me back . I will never buy a car with them again .

October 10, 2025
Unprompted review
DriveTime Car Sales - Baton Rouge logo

Reply from DriveTime Car Sales - Baton Rouge

Thank you for leaving your review, Jay. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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