Nick provided outstanding customer service. The process went extremely smooth. The car was in excellent condition and very clean. I came here to purchase a 2023 Hyundai Elantra SEL because two months... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was the Salesperson Matt that made my experience exceptional. He listened to everything that I had to say regarding my need for purchasing a Car. He cared about my experience at Drive Time. He care... See more
Manager was very nice and very helpful. Broke everything down nicely to my understanding, also very understanding with my concerns with any questions that I had. I would definitely recommend family an... See more
Mr. Willie was definitely a pleasure! He worked to get us a down payment lower than we expected and was amazingly patient. We rode out on some good wheels thanks to him. Also, the AC worked ve... See more
Company details
- #1 of 2 best companies in Used Car Dealer
- #3 of 9 best companies in Auto Market
- #9 of 12 best companies in Car Dealer
- #9 of 13 best companies in Car Finance and Loan Company
About DriveTime Car Sales
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
7457 E. Hampton Ave., 85209, Mesa, United States
- (888) 290-0148
- approvals@drivetime.com
- www.drivetime.com
Discover DriveTime
4.5
Excellent
29K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Amazing!!
Very friendly and easy going getting in a car! Love this place!
July 6, 2026
Unprompted review
I was happy to get the car but I felt…
I was happy to get the car but I felt rushed. And it was because I felt rushed that I missed my door handle buttons being broken and now I have to go to the repair shop that wants to keep the car. I feel elated and disappointed at the same time
July 6, 2026
The sales man Joe Franco
July 6, 2026
James Guerrero knew what I needed and…
James Guerrero knew what I needed and he listened to me and not to others. I had a price in mind and he kept me where I wanted to be. I will definitely go back again
July 3, 2026
Miguel was great!
Miguel was very friendly, patient and helpful. I came in with one vehicle in mind but left on something I’m loving.
June 30, 2026
Unprompted review
I co signed a car for my sister then My…
I co signed a car for my sister then My truck broke down and I was told that if a person buys a car from drivetime they are only allowed to purchas 1 car no others.Seems off like they dont want repeat sales
July 5, 2026
Unprompted review
Reply from DriveTime Car Sales
Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.
Reply from DriveTime Car Sales
Thank you so much for your kind words, Daniel. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
My experience was amazing straight to…
My experience was amazing straight to the point. My only suggestion would be to give an option for payment to be month and not bi-weekly.
June 17, 2026
Very helpful and informative
Very helpful and informative. My only issue is the tires weren’t updated, my tires popped shortly after leaving and I had to purchase 3 from discount tire. I tried to get in contact with the man who helped me get the car but he never called back. I would like to be refunded for the tires I purchased. Discount said that only one tire was new the other 3 were in terrible condition. Just wish I knew that before I agreed to the car
July 5, 2026
My salesman Daniel and his manager…
My salesman Daniel and his manager Zulan were the best!!
July 4, 2026
Reply from DriveTime Car Sales
Thank you so much for your kind words, Kevin. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
Thank you,
DriveTime Customer Relations
All the staff took good care of us
All the staff took good care of us. Everyone was very happy to help us.
July 4, 2026
Great customer service it was quick and…
Great customer service it was quick and easy I highly recommend them no bsing around.
July 4, 2026
Mr. Willie
Mr. Willie was definitely a pleasure! He worked to get us a down payment lower than we expected and was amazingly patient. We rode out on some good wheels thanks to him.
Also, the AC worked very well and the restroom was very clean as well!
Thanks for everything DriveTime Columbus!
July 3, 2026
Unprompted review
Thank you Ty!
Ty was so helpful and friendly! Took the time to answer all our questions and made this whole process very easy!
July 3, 2026
Unprompted review
Kevin in the Independence MO location…
Kevin in the Independence MO location is phenomenal. He worked with us in our car purchase. Great personality and a lot of fun to talk to. If you need a car go see Kevin
July 3, 2026
Unprompted review
Chantal and brayan did a great job i…
Chantal and brayan did a great job i really happy
July 3, 2026
Unprompted review
Marissa made the process fun and easy
Marissa made the process fun and easy! Thank you!
July 3, 2026
Unprompted review
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