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DriveTime Car Sales - Mobile Reviews 

54
TrustScore 4.5 out of 5

4.7

1017 E I-65 Service Rd S, 36606 Mobile, AL, US


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Rated 5 out of 5 stars

I have purchased 2 vehicles from drive time using Tameka Reed as my salesperson and the experience was excellent. Tameka is very knowledgeable and professional, she is very pleasant to deal with and t... See more

Rated 5 out of 5 stars

Elyse was wonderful and helped calm my anxiety about the car-buying process. I truly appreciate how thorough she was in answering all of my questions and easing my worries. She took the time to expl... See more

Rated 5 out of 5 stars

We visited the Mobile AL location on 2 Days. Jashua was great and made our decision very easy. On the second day Q. Murphy closed the deal in professionally yet friendly. He explained everything and t... See more

Rated 5 out of 5 stars

Mia and Alberto were very helpful in getting me into the vehicle I chose (2020 Chevy Equinox)! The vehicle is affordable and I'm grateful I chose Drivetime for the purchase! Have never purchased an SU... See more

Company replied


Company details

  1. #1 of 2 best companies in Used Car Dealer
  2. #3 of 9 best companies in Auto Market
  3. #9 of 12 best companies in Car Dealer
  4. #8 of 14 best companies in Car Finance and Loan Company

About DriveTime Car Sales - Mobile

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 1017 E I-65 Service Rd S, 36606, Mobile, AL, United States

  • 12515090153
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4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

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Replied to 97% of negative reviews

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4.7

All reviews

(54)

3,563 reviews in the last 12 months

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Rated 5 out of 5 stars

Tamika Reed made the process Easy

Tamika Reed made the process really smooth and painless. She gave plenty of different options to help make the deal go through

November 3, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Hello Ezell, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Mia miller was great

Mia miller was and excellent sales person she really help me out on getting the vehicle thank you very much Mia

October 27, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Hello Willie Tucker, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Agent Tamika Reed handle this process…

Agent Tamika Reed handle this process so professional and caring for me. Made this so easy purchasing a car. Thank you !

October 27, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

We are grateful to have you as a valued DriveTime customer Carl. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

The whole crew here is amazing

The whole crew here is amazing ! Tamika and Alberto are top notch and I will come back to buy every vehicle I buy from them. Thank y’all so much

October 25, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

We appreciate you sharing your experience with us, Ian Congleton. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Tamika and Alberto were able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika really took her time with me…

Tamika really took her time with me today. She was determined to make sure I left with a car. It was a hassle but she remained at it and succeeded. I am so thankful for her.

October 13, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Hello Nikeria Sylvester, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

My experience was great Johnathan was…

My experience was great Johnathan was great.

October 3, 2025
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Reply from DriveTime Car Sales - Mobile

We are grateful to have you as a valued DriveTime customer Margaret. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika Reed was an amazing I would buy…

Tamika Reed was an amazing I would buy another car from her any day

October 1, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Hello Deshondra Knight-Alexander, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Tamika was amazing would love to do a…

Tamika was amazing would love to do a deal with her again

September 20, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

We appreciate the 5-star rating you submitted, JoRosalyn. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Tamika was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

I don’t recommend anyone going to drive…

I don’t recommend anyone going to drive time in Mobile I purchased my vehicle from them in may of 2024 from the time I had the vehicle to currently it has been back and forth in the repair shop repeatedly. It has had NOT 1 but FOUR transmissions replaced. I would rate drive time review with a 0 if I could they sell vehicles that are no good and try to smooth it over with a hefty warranty. Long story short I was sold a vehicle that is no good and Alberto was my salesman every time I have called up there I am always told he’s not available to talk or some lame excuse. I have almost been in accidents several times with me and my kids due to the vehicle being hesitant to go when accelerating the gas pedal. Please save your money and time DON’T go to drive time in mobile!!!!

January 8, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Thank you for leaving your review, Jessica. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 4 out of 5 stars

The people I worked with were really…

The people I worked with were really great!! Me and my husband had an awesome experience!!

June 7, 2025
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Thank you for sharing your feedback with us. We are thrilled to hear that you experienced a positive car-buying experience. Although you provided us with a positive feedback your rating didn't match your feedback, we assume this was an miscue. However, if there are additional opportunities for us to improve, please call our Customer Relations Department at (888) 290-0148.

Rated 1 out of 5 stars

DO NOT BUY A CAR FROM HERE!!!!!!

DO NOT BUY A CAR FROM HERE!!!!!!! Hit me up if you want details. Too many to put here. Yeah I said too many!!!!

November 2, 2024
Unprompted review
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Reply from DriveTime Car Sales - Mobile

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Absolutely enjoyed my time at drivetime…

Absolutely enjoyed my time at drivetime , Tamika reed took wonderful care of me and all my needs. I ended up leaving with the exact car I had in mind when I entered the doors. So thank you 🙏🏼

January 16, 2025
DriveTime Car Sales - Mobile logo

Reply from DriveTime Car Sales - Mobile

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

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