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DriveTime Car Sales - North Pittsburgh Reviews 54

TrustScore 4 out of 5

4.2

7211 McKnight Rd, 15237 Pittsburgh, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I had gone from the office off of rt 51 to the McKnight rd office. Route 51 office did great on starting the process even though they where extremely busy and severely under staff with one working h... See more

Rated 4 out of 5 stars

All in all it was an OK experience however, the car is definitely overpriced. They do not clean the cars and my tires probably will not pass a regular inspection but because they do all the inspection... See more

Company replied

Rated 5 out of 5 stars

Only gripe is that the oil change reminder came on during my drive home and that raised questions in my head regarding a quality pre-delivery inspection. Other than that everything else was okay. Very... See more

Rated 5 out of 5 stars

The experience was painless and enjoyable nothing like the past experience with dealerships. Austin was very polite and helpful he did everything so well I will have to recommend drive time to all my... See more


Company details

  1. #1 of 3 best companies in Used Car Dealer
  2. #2 of 7 best companies in Auto Market
  3. #8 of 11 best companies in Car Dealer
  4. #9 of 14 best companies in Car Finance and Loan Company

About DriveTime Car Sales - North Pittsburgh

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 7211 McKnight Rd, 15237, Pittsburgh, PA, United States

  • 14123186070
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4.2

Great

TrustScore 4 out of 5

54 reviews

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Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I was given a car with low Miles and I…

I was given a car with low Miles and I thought it would last. It lasted 3 months and I owe over 17, 000 on the loan. The car has been at Hyundai for 3 months getting fixed while I have to take Ubers and pay the note. Horrible service. My experience

January 20, 2026
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Thank you for leaving your review, Jay Wallace. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 2 out of 5 stars

My experience was quite stressful

My experience was quite stressful, me and my mother were arguing prior to purchasing the car, Daronn Mathews was our sales representative, at first, she was trying to get the car and then she managed talking me into it as well as Daronn Mathews, so prior to me leaving with the car, I got into it and asked the sales representative what the light was lit up for on the dash, he told me the tire needed air and that he would fill it before I left, he insisted that HE drive my car (I had already signed off on the purchase) to the air pump to fill it, at this point I started to feel uneasy, this was after I left him a good review and everything, he proceeded to put the air in my tire and when he backed out of the lot, he did so very aggressively and violently, causing me to believe he new something was wrong with my tire and that he was going to make it look like my fault, I made numerous attempts to call anyone I possibly could to help me get this issue resolved and I was told unfortunately drivetime would not do anything to help me get my tires fixed and are calling it road hazard and Daronn Matthew's was the sales representative who sold me the car and also was asked to call silver Rock and tell them about my tire, God only knows what this man actually said because they denied my claim and said unfortunately they won't cover it. This was not my fault or my doing. And I pray something good will come of all of this.

December 19, 2025
Unprompted review
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Reply from DriveTime Car Sales - North Pittsburgh

Thank you for leaving your review, Christina Lang. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

It was an awesome experience and thank…

It was an awesome experience and thank u for taking the time to help us out thanks you

December 2, 2025
Unprompted review
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Reply from DriveTime Car Sales - North Pittsburgh

Hello Noah, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Amazing experience in North Pittsburgh

Amazing experience in North Pittsburgh. Thank you Cheo

November 13, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Hello Anita Wilcox, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Great place for car service!!!

I had the best experience at this location Daronn Mathew’s was amazing his customer service was everything he made sure I left satisfied and went above and beyond to help out.

October 10, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Thank you for sharing your feedback with us, Ronae Sowell. We love hearing about your car-buying experience at our North Pittsburgh DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Was great guys very nice respectful…

Was great guys very nice respectful helpful guys never had this much help and respectfulness in buying a car before in my life.

October 5, 2025
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Thank you for leaving your review, Dianna Shipley. We love hearing that you were pleased with your experience at North Pittsburgh DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Great Sales Rep

He was a great Sales Rep! He deserves a raise. He had my situation so wonderfully. He such an amazing guy. Very client obsess. 5 star service!!!!

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Daronn was an excellent sales rep

Daronn was an excellent sales rep.
After experiencing a terrible ordeal at another dealership, he was able to quickly correct the issue and provide a humorous and professional resolution.
He is knowledgeable, helpful and personable.

Thank you Daronn for providing a friendly and welcoming environment.

I’ll be back again !!!

October 2, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Hello Shayla Shayla, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Daronn Mathew’s got me in and out the…

Daronn Mathew’s got me in and out the door he is a true blessing to this company, and to me!

September 26, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Thank you for sharing your feedback with us, Charlene Weaver. We love hearing about your car-buying experience at our North Pittsburgh DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Darron gave me the most painless time ever in a dealership

September 20, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Hello Wesley Martz, Thank you so much for taking the time to review your visit at our North Pittsburgh DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!

Best Regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Loving my Jeep 🦆🦆🦆

I recently purchased a 2016 Grand Cherokee and couldn’t be happier that I was able to get another Jeep. A big Thank You to Conner for making my experience a positive one. I appreciated his patience, professionalism, and willingness to go above and beyond to ensure that I was confident and satisfied with my final decision. I truly appreciate your service and plants 🙂

September 11, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Hello Quibilah Hu, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Darron was absolutely wonderful stayed…

Darron was absolutely wonderful stayed late to get me mobile!

September 8, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Thank you for sharing your feedback with us, Michael Patterson. We love hearing about your car-buying experience at our North Pittsburgh DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Darron was amazing

Darron was amazing. Made the process fun and easy

September 8, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Thank you for sharing your feedback with us, Ashley Wedlock. We love hearing about your car-buying experience at our North Pittsburgh DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Darronn was amazing!!

September 8, 2025
Unprompted review
DriveTime Car Sales - North Pittsburgh logo

Reply from DriveTime Car Sales - North Pittsburgh

Thank you for sharing your feedback with us, Dawn Campbell. We love hearing about your car-buying experience at our North Pittsburgh DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

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